CVS Pharmacy

Janice Ahrens

2024-03

The clerk at pharmacy was very inconsiderate i was asking him a question and didnt have eye contact rude in his tone rushed with his words didn't take a second to check on a script i was asking about.cvs has changed so much the employees at the pharmacy have become awful.i use to love being apart of cvs not no more

Kathleen Clark

2024-04

Some pharmacy employees need to take phone etiquette courses.

SHARITA DAVIS

2020-05

I am an Instacart shopper and shopping in CVS was the very first time receiving and order in this location. While shopping for my customer, I was constantly watched by store clerks and secret shoppers ”like I didn't know”. One clerk who helped me find the items I couldn't find but it was only because I felt they kept watching me, NEVER ASKED DID I NEED HELP. Once I was done obtaining all the items on my list to be purchased. I headed for the checkout line and was greeted by an unhappy and discriminating cashier. No Hi, did you find everything you needed or a smile?. After the cashier rang up the order I was giving a telephone number in the Instacart app for the customer CVS telephone number to use for the sales prices. The cashier and I and everyone else who tried to enter the number multiple time did not go through. So I instructed the cashier to just continue and I'll just let the customer know, the numbers are not going through and they have to pay full prices for each item. I hear the cashier that's ringing me up, loudly whispering to another cashier, that she doesn't know how I'm going to pay for my order after me telling her 2times, I'm using credit. The cashier was not helpful, very rude, discriminating and had no knowledge of what INSTACART is. Your employees are the logo to your company and the energy, attitude, and uncomfortableness I felt made me not want to shop in the store. The Pharmacy was VERY PROFESSIONAL, FRIENDLY, HELPFUL AND SPOKE with respect when I asked for help in another department. The pharmacy went out of their way to make sure my needs were satisfied.

Robyn Cabanas

2019-05

By far the worst pharmacy ever. I would give it no stars if I could. It took them days to figure out how to fulfill my prescription. I had to move from line to line while I listened to the pharmacist call his family to find out how much medication he should bring home. Also, I listened to the pharmacist hang up on a customer and proceed to call him a moron. No customer service skills whatsoever. The pharmacy intern was the only one capable of doing her job.

Bridget Milbrandt

2015-05

I would not use a credit card at this location! My card was used to buy $500 worth of Gift cards tonight AFTER they tried to buy $1,500 worth and the card was denied! Credit Card fraud at its finest at CVS!! Why not get a manager to at least look at the ID of someone buying $2,000 worth of gift cards? I am guessing this was an inside job but the local police will figure that out in the morning

Dan Coll

2021-05

I used CVS in Kingston 10 years ago and stopped because I learned I was being overcharged, and their techs were always smug and rude. My insurance kicked in at $15. For years they charged me $14.98 for a drug that I learned I could get for $9.50 at Sam's Club. Although it was inconvenient, I moved all my prescriptions to Sam's and the savings was unbelievable. Now I use a glucose device that I can only get through "big box" pharmacies so I chose CVS because its location was convenient. Nothing has changed. Long lines at pick-up, rude techs. Would a "thank you" be too much. Maybe a smile wouldn't actually crack your face.

Lena

2020-05

Terrible experience!! They told me my medicine would be ready in an hour on the phone and I got there 4 hours or so later and they said they didn’t get it ready and it would be ready in 15 minutes and I drove through 15 minutes later and it still wasn’t ready!! Plus most of the staff has an attitude problem and the lady on the phone wouldn’t stop interrupting me. Definitely switching to Walgreens.

angela marinelli

2018-05

I'm so sick and tired of CVS. They always mess up something on prescription and never try to fix it or apologize. I would give them no starts if possible. I just think that businesses should not get away with having an extreme amount of disgruntled employees who don't want to do their job and there are no repercussions.

Patricia Medura

2020-05

Worst Service ever I am finally changing to a Pharmacy that cares. I have just about had it with this store. Everytime I go there to pick up prescriptions for my daughter always a long wait line! No one seems to know what they are doing ..Cant find prescriptions or give the wrong medication and refuse to take it back have you coming back constantly because of their mistakes I am so done !!

Grace B

2015-05

Every time I am here there is a HUGE line and no one does anything about it, and they are always out of the things I need. The Wilkes Barre one will call a second or third cashier immediately if there is a big line, and they always have what I need, and more! The manager in WB is the nicest, most helpful guy there is. Skip this place, cross the river and go to the WB one!

Angelica Williams

2024-05

Young jerks work in pharmacy

Chapin Demetrius

2019-05

I never buy anything at CVS in Pennsylvania USA, kingston location, listen I only go for medicine, your store even with the deals ,buy one get one free or 50% off, your prices are outrageous, there like 10dollars higher on each item , Ill give one example, alive gummy vitamins 60count all my life using the I pay 7.29,8.99,9.99,maxium and there on sale one bottle at CVS like 16.49 usd, Im not sure if your trying to go outta business i checked all items in store and prices, unfourtunatly all the stuff is 5to 10dollars higher than other local stores ,I'll use Walmart and Amazon prime for my needs .

Rachel Zellner

2020-05

Worst pharmacy around! They tell you when your script will be filled so you go on that day and somehow they changed the day to another day. Went back a second time and they tell me your script can't be filled till after 5pm and it's out of stock

Carmen Davis

2023-05

Usually medical supplies available, nice staff. A little high prices.

jessica jayne

2021-05

the workers in the pharmacy are never ever friendly at all. every time ive been there i felt like such a bother to the workers

Bob Miller

2018-05

Brand new facility. Very clean and easy to find items you need and the staff is very helpful

Axios Burrows

2018-05

They did move to a more modern site but still really long lines and pharmacy wait times

rochelle ritsick

2018-05

This pharmacy is ridiculous. I would not recommend anyone to go there.

Anas

2020-05

It used to be good but now it has become worst one to fill prescription

Joe Zamgulis

2017-05

Good assortment of items, point redemption is a little tedious.

Cheryl Oppelt

2018-05

Perfect Customer Service, Customer Friendly.

william wilson

2017-05

The best navigational map ever

Mayo Smith

2018-05

GOOD EMPLOYEES WORKING THERE 🤗

Sandra Gilsky

2020-05

Horrible customer service

Scot Johnson

2019-05

15 minute prescriptions

Jonathan Shaw

2020-05

Great store!

Robert E. Young (Bob)

2020-05

Get prescriptions.