Dollar General

3.9 (387)

507 Jonestown Rd, Jonestown, PA 17038
(717) 820-1223
dollargeneral.com

Claimed
Dollar store
Beauty supply store
Candy store
Convenience store
Discount store
Drug store
General store
Party store
Seasonal goods store
Variety store
Bargain retail chain selling a range of household goods, groceries, beauty products & more.

Service options

  • Delivery

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Kristin Z.

2024-05

Self check out is never open. Always end up standing in line for long periods waiting to check out while my ear drums half bust out listening to rap music. The music is way too loud. It's obnoxious when you have to get close to the person standing next to you just to hear what they are saying.

Katie Zellers

2023-05

Went to the store to have 6 foil balloons filled for my son's birthday party. The lady at the counter was so rude and disrespectful. She asked if I had string for them and wouldn't bother to look for a pair of scissors to cut it. We ended up using a box knife. There wasn't even anyone in line behind us until the last balloon. She was so polite to the gentleman behind me but was nasty to me the entire time I was there. Any other time I had gone there to have balloons filled I had paid a small fee, but when I got my wallet out to pay she yelled at me that it was free. I tried explaining my previous experiences, hence getting out my wallet, and she yelled at me a second time. I got so mad and frustrated that I ended up getting snarky back and said how I was so sorry my son was born on the wrong weekend, it's such an inconvenience to their day. I understand that everyone is human and is entitled to have a bad day, but don't take it out on your customers. It's not my fault. I just wanted to get balloons filled for my son's party. I've worked retail, I totally get it. But 6 balloons isn't that big of a deal lady. Thanks for starting off my day on a bad note. I hope we don't cross paths again.

craig henderson

2023-05

Very inconvenient when a "convenient" store is always randomly closed, I drove 10 minutes to the next dollar general , closed on days they are open...terrible business, how are they still in business is my question.

Julian Ruiz

2023-05

I went in to to buy some thing that were on clearance and they didnt even wanna give me the sales price because it was to low and then they say we dont knw what the real prices are DOLLAR GENERAL YOUR EMPLOYS SUCK…..

Bill Rutter

2023-12

Little slow at the counter. Usually have to wait for somebody to come up to register.

Nicole Hartpence

2023-05

The one employee named Sharon has the worst attitude and is also very rude. Every time I'm there, she is never nice or seems happy. Also, it's hard to get through isles as they have stocking carts constantly everywhere in the store. I will no longer be returning to this store, especially if Sharon is there. She definitely needs to be reminded that she works at a place that requires CUSTOMER SERVICE. she doesn't know what that means at all.

Joanne Demand

2023-05

The lady at the counter was so nasty because she rang up the same item 3 times and I mentioned it to her and she said”you don’t think I know that”? It used to be my favorite place to shop but I won’t be going back there. I remember when Rachel was store manager everything was so different.

Linda Duncan

2023-09

Fairly standard dollar store. I wish that they had more summer stuff. Still out and weren't pushing the Halloween stuff already.

Christina Lagberg

2023-05

Forgot my smaller wallet with just my one debit card and my DL in my man’s car the evening before I went here. I had my other wallet with my collection of other cards and my other form of I.d laying at home thank god. Was buying cigarettes and the cashier tried to first tell me she can’t sell me cigarettes without scanning my license. Walked away with my green card to ask someone else I assume how to override it. She asked me really rudely how I even got there if I don’t drive, I never once said I don’t drive. Second it is really not her business if I do or do not drive. Shouldn’t have to feel like I’m getting interrogated by the police at the store.

Katie Baxter

2022-05

The store manager(didn’t catch her name) went above and beyond for me this morning!! I was in last night with my two daughters, one being a 2 year old with a teddy bear that she’s attached to. Well I looked around the store and was about to give up and the manager took my name and number if they were to find the bear after I left. Then she went one step further and checked the camera to see if my daughter even brought the bear in. We found the bear!! This manager didn’t make me feel like I was a bother, despite the holiday season she has a lot of stuff to do. She took this seriously. I know it’s just a bear but she didn’t make me feel silly or anything!! She definitely made mine and my daughters day!!

Kay Rivera

2023-07

The old lady with the white hair cashier. Not friendly or understanding. The manager lady was more kind &understanding.

Dennis Houser

2020-05

These stores may have some bargains but they make it hard to get to them as there are usually carts of products sitting everywhere waiting to be unloaded that block your access to items on the shelves. Hire more people to stock shelves and/or keep these carts in back storage area until an employee can unload them.

Gerhard Mullican

2023-05

Ive tried 3 times in the past quarter year to come to this store during normal operating hours, and every time there’s been a handwritten ‘closed for the day’ sign on the door.

Ian Markey

2022-05

If I could leave a NO STAR REVIEW, that's how I feel about this store right now. I have mental health problems Im always losing stuff no matter how hard I try to keep receipts I always lose them. About 2 weeks ago I bought a Glade air freshner plug in thing. They didn't have the apple cinnamon scent in the glade brand. The clerk told me the dollar general brand would work, it doesn't. The bottles don't stay in the thing. It fell out and leaked all over my bathroom floor.I attempted to return the remaining bottles and the glade plug in device but the pther bottle leaked out empty all over my bag. The other bottle that fell out of the plug in leaked all over my floor and it got thrown away. It's possible in my frustration that the receipt got thrown away too. Well these people would not take it back and give me my money back. I am not happy at all. Especially somebody like me who has difficulty with things like receipts etc. I don't have my mom anymore who helped me with stuff like this. It's not an easy life with these cognitive challenges.

Stella Sanchez

2022-05

Everyone was nice and helpful and given a sale day, products were in disarray which is what you'd expect on a busy weekend. I will just say, if you use coupons and try to use both digital and paper, just use them on different days. Using both gets a bit confusing. I had two different coupons for the same brand - one was paper and the other digital. The digital took it off but the paper one said it was out of date when scanned (expires 8/14/2021). The cashier checked the date and the items to make sure it could be used and she said it should have worked. She gets a manager who said she would override it after we both explained to her that I wasn't trying to stack 2 Manufacturers coupons on 1 item, I showed her both the digital coupon and the paper one and the items when she seemed to get frustrated with it, then she decided against the override saying that it took it off and then she took the coupon and walked off. I got to the car and looked at the receipt and it didn't take it, it only took 1 but its only $2 so I went on. Just something worth passing along to anyone who might use more than just the 4 I was using.

Sonya Myer

2020-05

If you are looking for low quality, cheap stuff, go here. I get my hair dye and school supplies here. Really do not enjoy shopping here. It fits the bill for a quick stop or kids picking up junk food.

G Wolford

2019-05

Fast, Convenient and Great Prices!Stop in frequently to pickup food and drinks. Also the pet stuff is priced better than other stores. The employees are good at serving you too!

Life with Fritzi!

2020-05

They don't have a lot of stuff like the other one I usually go to in Bethel PA and they are always out of stock, but the customer Service I received from one of their employees was outstanding. He went out his way to help me find what I needed, he was very funny and helpful. For that they get 4 stars.

Em O'Hara

2019-05

One of the "cleaner" Dollar General stores in our area. I have had little interaction with staff, but no complaints. Easy to locate, although parking lot tight if it is busy.

Debra Campbell

2019-05

It depends what general dollar store you visit. Some are very good at getting their trucks out and unpacked. Some need to remember to pull the shelfs front and pay better attention to descrptions on the shelves.

Gregory Peltz

2019-05

What can I say? If you've ever been to a Dollar General, this is one. If you haven't, well basically it's part convenience store, part small grocery, but with halfway decent prices. Not a lot of selection, but its handy.

Lena Grodensky

2019-05

Jonestown store is in need of reconstruction. Items in aisles that don't belong, stock not out on shelves. Messy, disorganized. A few other stores in Lebanon area are neater and kept after. What happened to Jonestown. You most definitely need to get on this. More stock and cleanup people might help. Remodeling even better.

crazy jake

2020-05

Store workers are always nice but they get over loaded with shipments and the store becomes a wreck periodically they need to hire more staff to organise the store daily/or every other day other wise love it!

Angel Park

2018-05

Great place to shop when on you are on a budget. Can usually find what I need n it's close to home. Has good customer service too.

Mel B.

2020-05

I do like this store, however do not let some of the prices fool you into thinking they are cheaper than other stores. Some of the products here are overpriced for name brand products you can find cheaper in Walmart.

gary wrightjr

2021-05

Nice friendly store with well mannered hard working employees always busy stocking shelves or running cash register.

ron wagner

2020-05

The people are very friendly the try to help you as much as they can sometime they're shorthanded but they do work hard to make your shopping experience pleasurable

Heather Zerbe

2019-05

The people are really nice and helpful, but they don't know how to keep their shelves stocked

Adri 23

2018-05

THE PLACE IS ALWAYS FILLED WITH BOXES. CAN BARLEY WALK IN ISLES.IT IS DIRTY AND CLUTTERED. THE MILK COOLERS SMELL SOOOOOOOOOO BAD IT MADE ME GAG!!! I WILL NOT BUY ANY DRINK FROM HERE! Told the manager! I BOUGHT TRAIL MIX FOR THE KIDS IT WAS OUT OF DATE AND RANCID!! ITS DISGUSTING WITH GARBAGE AND CIGERTTE BUTTS ALL OUTSIDE.

Rick Murray

2023-06

Sorry, but it’s gotten really bad. When it’s open, you can’t walk through the isles with all the boxes and disorganization. So messy. It’s like walking into an episode of Hoarders.

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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