4.2 (181)
3100 Oakland Ave #10, Indiana, PA 15701
(724) 463-7769
gamestop.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
caker cake
2024-03
Great place to trade in old games and systems you don't use anymore. Giving it a 4/5 because last time I was there the employee I dealt with was not helpful in the least bit and gave me wrong information which led me to purchase the wrong item thinking it was the newest item available. Yeah I should of checked Google real quick but that's their job to know the products they sell.
Jonathon Hubert
2024-04
Had everything I needed and was very friendly. I've been shopping at this gamestop for 20 years and the service has always been amazing.
Dustin Perrone
2023-08
Customer service is nonexistent. Unless you have a rewards card they don’t care about you at all. This store has always been a rip off but I usually enjoy some of their more unique selections, but this last experience has finally caused me to decide to never shop here again.I bought a handful of items here three days ago and didn’t receive a receipt. I didn’t think much of it.. until I discovered my family had selected the wrong game. I proceed to call the store. They have an automated answering service that hangs up after about five rings. So after 27 attempts I finally get an associate. This associate proceeds to tell me that unless I have a rewards card the only thing I can do is trade the game in for “much less”. I was able tell him the exact time and date of the purchase and present the debit card used for the transaction. This didn’t help. I asked if he could review the surveillance video to confirm I didn’t receive a receipt. He said that still wouldn’t help. I needed a receipt.Overall this isn’t a big deal. I get that’s how their system is set up, but the overall disregard for me as a customer was shocking. Literally every other retailer offers better customer service. I see no reason to support this business.
Carole Leamer
2024-03
Great knowledgeable staff and reasonable prices
Tyler Scheffler
2023-12
Staff is pretty helpful, but store hours are horrendously inconvenient & all over the place.
Joe Amelang
2023-09
Great store, Mark and the rest of the staff know their stuff and really work to make sure you're happy as a customer.
Nancylia Woods
2023-07
Been taking my son to this store for a few years now, the staff is always polite and ready to help with whatever we may be doing that day, shopping, selling trading etc
Shee Nah
2023-05
One of our family favorite stores. Staff is great, always very helpful. And knowledgeable!! Never a dull moment either, Mark is a great manger. Thankful we still have a game stop in our town!
John Siford
2023-05
This establishment is absolutely aeasily if I could give them more than 5 stars I would. Logan is absolutely amazing at his job. Everyone there deserves a race if gamestop has more employees like their stocks would go through the roof. Logan is a absolute genius when it comes to everything gaming pokemon related Collectible figurine related keyboard related mouse related stuffed animal related this guy's a genius!
Shawn Markel
2023-06
The store was well stocked and clean but the employee that rung me up didn't seem to know anything about games or the products there.
Michael Taylor
2023-05
Sent my spouse in to pick up the new Pokemon: Violet Logan proceeded to be rude because I did not pre-order and not having a rewards card for her to use. This is why I generally order from amazon and not your store to be bombarded with rudeness or begging for pre-orders is not what we as customers find to be fun when purchasing a product. My pre-order was delayed by amazon thus sending her into pick it up till this gentlemen continued to be rude over and over. Will never return to this location this rate. (note: we intended to buy both and a few other titles but she felt insulted from the start by Logan)
deb schurr
2022-05
The sale rep was extremely knowledgeable, very friendly and made my shopping experience enjoyable. Halloween night and he dressed for it. Absolutely awesome. He deserves a raise.
Jay “Jay-Bird” Sutter 3
2021-05
The gentleman was very friendly, polite, courteous, knowledgeable and patient with my son and I when we stopped by. We were on a random ride and decided to stop and take a look at what was all inside. It wasn't until we reach the door that we realized the store was about to close within 10 minutes. When my son and I walked into the store all concept of time left our minds as we excitedly zig zagged our way through the store. Long story short, great time and cool place. Never had walked into the store intending to spend money however spent $160 walked out with six items a subscription to the magazine and a membership to the store. Shout out and thank you to the employee who was there for being patient and staying late to let my son and I finish Our Extravaganza!!! We can't wait for our next visit!!!
Jon Miller
2021-05
Employee was very helpful. The inventory in the store was non existent. They didn't have a single PS4 controller in stock. Every single game they have in the store is cheaper online in the Playstation Store, sometimes by half of the sticker price.
Xianfeng Tang
2022-05
Called the staff to confirm their in-store promotion. The staff is very rude and speaks like never been educated. I would recommend going somewhere else.
Adam Romani
2022-05
Don't buy anything used from here. Obviously they don't really care what they're selling to people as far as used inventory. I'm not a gamer, I just needed a controller and bought a used one for Xbox one to play PGA. neither of the joysticks work and the wireless controller doesn't connect to the Xbox. They had no problem selling this piece of junk. Shame on me I guess. Just buy from Walmart next door or go through Amazon. Won't be going back here.
Robert Pharris III
2023-05
Good workers here, however much they make isn't enough. The people working here are the only reason I even shop at GameStop anymore.
Matt Leigey
2022-05
Awesome store, always have a great experience there. Tyler has the best insight and advice for any questions I ever have.
Grant McCollum
2018-05
The staff here is always great. This all starts with the fantastic store manager, he's always willing to help. Been shopping here for years and have always had a good experience.
Matt Fairman
2022-05
Used too come shop here all the time but games and consoles are soo expensive these days, and back even back in the day when you would trade things in you wouldn't get much for them.. but I am sure that is not a unfamiliar story.
Adam Starry
2021-05
Every time I'm in this store the employees are super polite and helpful and always willing to talk shop. You just can't get this experience on Amazon.
Leigh Ann Rodkey
2020-05
Always nice and helpful as I have no idea I go in and let them know what my son says and they get me exactly what he wants😂
Robert Zuzek
2018-05
Always the best customer service from the staff. Always have what I need.I have been shopping here for over a decade, and still impressed with the friendly staff.
zachary harvey
2020-05
Bought a $200 headset from them and less than 30 days it broke and they wont refund me. Easier to shop online so that is what I will be doing from now on.
Lalieyah
2022-05
Nice selection, and if they don't have it in stock they can get it for you without too long of a wait.
Steve Shepler
2020-05
Super friendly knowledgeable staff who take the time to get to know their customers. Love all the collectibles, toys, and more Gamestop now carries.
Jessie Snowball
2021-05
Excellent service. Very knowledgeable staff. I would reccomend this store to any gamer.
Blanche Vermeulin
2019-05
The employees are always friendly and have no problem helping you with any questions you have
E H
2017-05
The owners of this company are evil and rip you off, the staff are quite helpful and kind though. It's better to go and buy from local game stores and support them with your money.
Paige Shanner
2019-05
Favorite place for quirky nerd things! The staff is awesome and knowledgeable, the place is always clean and organized, and they have amazing sales.
| Monday | 12-7 PM |
|---|---|
| Tuesday | 12-7 PM |
| Wednesday | 12-7 PM |
| Thursday | 12-7 PM |
| Friday | 10 AM-9 PM |
| Saturday | 10 AM-9 PM |
| Sunday | 11 AM-6 PM |
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