The Home Depot

Penny Morrison

2024-01

I try not to shop here.It's very hard to find anyone to help you.I had to get a Ryobi chainsaw blade.I asked an employee for help, he said, you're looking in the book. I said, the print is very small, I'm having trouble reading it.He walked past me. I guessed at what the numbers were and got home and it didn't fit. I had to return them but the manager was very nice and got me the correct ones.My mom used a gift card online a few days ago for a pick up order. No one showed up at the service desk after 15 mins of c.s.r's repeated walkie-talkie calls, for a pick up order . So, I got the order paper and found it myself. I take it to my car, looking around for help. 1 employee looked at me and turned around and went to collect the 4 buggies in the parking lot. Had to put T-111 siding on the roof of my car myself.While I'm trying to lift, push, slide,etc the 8x4 sheets up on the roof of car, 2 employees come outside with a box, to load in a customers truck. Stood there talking to each other for about 10 mins before truck pulled up. Out pops this in-shape, younger guy, and watched them put box in bed of his truck. I turned and politely said ... Wow. Wish you 2 were here 10 mins ago to help me lift this over my head and onto the roof of my car.OH, WAIT A MIN, HOLD UP... YOU WERE HERE and stood talking to each other, instead of helping.

David Fockler

2024-04

Watch what they deliver to you! Quality control on pickers sucks. Ordered 12 ft 2x6s a d when I cut the straps to start the deck they had one hidden on bottom with a Crack all the way across it. When I picked it up it fell into 2 pieces. Their quality pickers suck!

Angel Armes

2024-04

I love Home Depot. These guys really know how to help. No matter how many times you use the phrase "oh man I cant think of the word. You know the thingy thing", someone, somehow knows what thingy thing your speaking of. Theyre great!!

Bryan Broadbent

2024-01

I purchased my new Pergo flooring at the Hermitage location. Their service was excellent. The product location as stated on the website was spot on making it easy to find. They also rang up the purchase in the flooring department so I didn't have to fumble through the front checkout.

Norman W. Wallace

2023-12

Generally a good selection & reasonably well stocked. To the best of my knowledge, Home Depot used to offer unlimited military discounts but something changed recently & discounts now have an annual cap. With inflation & frequent purchases, it's not difficult to reach that cap early in the year. This cap seems counter to Home Depot's stated support of the US military services & veterans.

Jen Warhol

2022-05

Great prices. Clean store. Friendly knowledgeable staff and willing to help. Clean store and stocked shelves while offering all home goods and services.

carrie laverty

2023-11

Unfortunately our hometown store usually doesn't have some items on hand.So you either order and wait to do your project or travel to Ohio ,which usually has it in stock!!HOWEVER, Hermitage has very pleasant helpful staff..

Kimmie Ramey

2024-03

Very helpful . I prefer this store even over other home improvement stores.

Alexis Ribas

2023-11

Will never buy another appliance from this store and for that matter home depot overall. Spent $1700 in appliance to not work when I ran it. And the return process was unbelievable to the point where my cloth are ruined due to washer not working good job should of gone to Lowe’s

Alan Olson

2024-01

They usually have what I need. I just hate that they never have any check outs open. If I want to bag and check out my purchases, I will go to Walmart.