Family Dollar

Mydiem Thai

2023-06

This is the worst location I had ever gone too. Cashier at checkout was good however, management is very rude and unprofessional. Management at the time of my experience's name is Crystal. She chose to yell across the room to humiliate her customer rather than get behind the other available cashier machine to help. Wrote to corporate to complain as well. I have not heard back from anyone thus far. It has been approximately a month since incident and report.

Sarah Tolos

2023-05

Worst customer service I've ever received. When you're in line waiting to pay, you as quick as you can ring up the current person so you can get to the next person, not talk to your customer/ friend about personal drama. And when it was my turn next, finally, they were discussing about exchanging phone numbers to keep in touch. At least she was ringing me up at the same time rather than making me wait some more for her personal business. Was not acknowledged at all from the moment I was at the register. No apology, greeting, small talk, inquiring about my experience, (which obviously was not good), anything. She might've told me the total, and at least told me to have a nice day. I didn't have personal beef with the cashier, but definitely worst customer service experience I've had anywhere that requires customer service.

S Underwood

2023-05

Harrisburg 13th St store. Yesterday there were 2 registers with no cashier's. I rang the bell and after 4 minutes and 5 customers behind me, the manager gets an employee and puts her on the register no one was at. Mind you, there were no signs saying the registers were closed. He then says, "y'all going to have to come around to the other register after i had my items already on table to be ring out. I left and bought NOTHING. TODAY I GO BACK AFTER 1PM TO FIND ALL EMPLOYEES OUTSIDE AND DOOR LOCKED. I ASKED WHY IS THE STORE CLOSES...THWY SAID AND I QUOTE "THE MANAGER IS ON BREAK AND HE LOCKS THE DOOR AND MAKES YS COME OUTSIDE". WHO DOES THIS? I WILL NOT PATRONIZE THEM AGAIN.

Kyle Shorb

2020-05

The employees are nice, but completely worthless. Shelves are never stocked. They have 0 out of 10 star frozen burgers, but don't have steak'ums. They don't have anything healthy in the grocery isles other than water, milk, and bread. There is always, ALWAYS, a long line and check out is miserable! Grab a grocery cart so you don't have to hold your items for 20 minutes waiting for the cashier to do their job. At least the stoner dummies behind the register are nice people.

Cory Lee Baker

2018-05

Always have the worst experience here. Staff doesn't know what they sell. Didn't know what a popcorn tin was. They suck at customer service. Cashier on her phone couldn't be bothered when trying to ask a question. Out of 3 (2 females/1 male) female manager, the young man was a little more helpful than the rest. both Females wanted to argue over a coupon that i turned around and used at another location buying the same items. Smh....Hard to find good help these days.

Tracy Solomon

2019-05

"Family Dollars" always has what I need, when I need it. The staff are always helpful. I wish they had some more help though, so they can get those boxes in the aisles onto the shelves and off the floor. THAT WOULD REALLY BE NICE. Otherthanthat, I love me some Family Dollar!!!!"Blessings to "ALL."

Jennifer Good

2017-05

The messiest Family Dollar I think I've ever been in, times 100. It's absolutely disgusting and plain ridiculous how messy and unorganized this place is. I'd be embarrassed to say I was that store's general manager. There's literally stuff all over the floor spilling out of display boxes and no one bothers to pick anything up. Then I go to buy something and 3 of the things I had to dig around on the ground for, weren't even able to be purchased, because it was "flagged" or whatever the hell they call it. I don't understand that, bc it was hair clips, not food with an expiration date. But whatever the procedure is, I obviously didn't know the items weren't eligible for purchase because they were in the store to be sold. That shows you right there that the employees don't go through the inventory, or they would've seen that and taken it down. I don't know why I'm even wasting my time writing this, bc things will probably not change and it will more than likely be a pig sty the whole time they remain in business. Can you please put a freaking family dollar back on the west shore??!!! The ONLY REASON I even come to this location is because it's the closest one to me now, which is very unfortunate because it's probably one of the worst ones. Thumbs up ghetto family dollar, keep on reaching for the stars!! Maybe it would help if you hired some people that weren't completely lazy too!!

I LOVE THE LORD

2022-05

THIS STORE ROUNDS UP!CHECK YOUR RECEIPTS BETTER YET, WATCH CAREFULLY WHEN THEY RING YOU UP! IF THE PRICE IS $5.25 THE REGISTER WILL AUTOMATICALLY RING UP $6. YOUR TOTAL WILL BE $6 PLUS YOUR TAX!SEE PHOTO BELOW

T H

2022-05

The visit was fine. The line was not long. The cashier was friendly. And they had what I went for.

Joyce Reid

2020-05

Their share shelves are empty and barely have anything at all. I went for stuff that was on sale they did not have it they told me they must have sold out or it's still in the stockroom.

Vincent Brooks

2021-05

Long line, not enough tellers, cashier couldn't get the register to function, no management assistance, I put my items down and walked out the store... Horrible experience!!! Dollar General from here on out!!!

Eileen Bitting

2019-05

Cashier was playing vulgar music loudly on his cell phone while working the register on Sunday. I've never seen anything like it in my life!

Barb Dagenhart

2019-05

The store was trashed on the floor.1 cashier. What happened? It was in good shape the last time I was there.

On Point Gaming

2023-05

Totally unprofessional ! Closes 2 hours early just because they choose to!!!

Ivan Robles

2021-05

Good service, crew workers, good prices, comfortable, I liked tha experience.

Malisha Stern

2018-05

They always greet you and it's clean and the workers are nice.

Pearl C

2018-05

Lie about what they have in stock if they sale an item when u call befor u go there

Jacob Caraballo

2021-05

Not enough employees waiting time to oay was longer that normally

Catrice Harris

2019-05

Very ghetto, the store is dirty and no customer service at all

Gary Brown

2018-05

Nice place to go when you need something from the corner store

Letitia Robinson

2019-05

Dirty... unorganized...no stock just sad

Malisha Simmons

2019-05

I was tired when I left they have a lot of things at a reasonable price.

Dj 7 Shawty 1 Redd 7

2018-05

Always good service never any issues.

Andrew Rodriguez Santos

2016-05

It's good but the place can be a mess sometimes.

Nora Figueroa

2021-05

4it was kinded of empty dirt on the floor and shelves where empty

Garry Herndon

2018-05

Family Dollar is always in good locations that are accessible great hours

anthony gehman

2019-05

Didn't spend a penny in here. Place is a trash dump.

Gwendolyn Benson

2019-05

I took the advantage of the coupons that were offered and saved money.

Lady - Jae

2017-05

Sure looks like mgmnt doesn't care a bit!

Anita Payne

2019-05

Too much inventory in the isles.need organization.