Rite Aid

Suzanne English

2024-03

Just want to give a shout out to my local Rite Aid drugstore on North Main St. in Greensburg, PA! The staff are always friendly and welcoming, the store is always clean, it’s easy to find what I need and when I need a prescription, it’s always filled promptly. I’m thankful for a nice neighborhood drugstore like this one!

Meghan T

2023-08

Super rude on the phone. The pharmacy folks in this store absolutely do not want to help you. My home store sent me to this store because they have the meds. However, the woman on the phone told me they can’t fill my meds because they are filling their customers in the next two days? Their customers? As if I am not?So this Rite Aid has the medicine you need but can reserve it for people of their choosing? Is that even legal? I need to find a new pharmacy altogether.I think I should report this.

Lynda Parker

2024-02

My scripts were transferred to this store after my Pharmacy in Jeannette closed. Was treated extremely well on my Jan.21 visit.

Brittany Kulcsar

2023-05

Cashier #2633944. This employee was extremely rude in her demeanor and delivery of my inquiry regarding my prescription status. She walked away from me multiple times while I was asking questions, seeming very bothered by my presence. I was told my prescriptions wouldn’t be ready until 1pm. From my receipt, I was checked out for some over the counter items I purchased at 11:52am. An hour and 8 minutes to wait for 2 prescriptions is completely unreasonable to tell a patient when they are waiting in the store. Please re-train this technician to show some empathy when interacting with customers. I arrived at the pharmacy with a mask on and bloodshot eyes from a conjunctival infection I have. She should have offered to complete them sooner. If this is what Rite Aid continues to offer in terms of the level of customer service, I will certainly never shop at any of your stores again. And the option to use this pharmacy, although it is so close to home and convenient for me and my family, is no longer viable.

Tom Lester

2023-05

Nice, clean store. Very typical of most Rite Aids. Usually well stocked but, like every store within the last 2 years, they have struggled to maintain sufficient quantities of random products at times as well. Overall, this store is a good representation of Rite Aid stores and I make a point to visit this store whenever my shopping demands it.

Wanda Turney

2023-05

If I could give 0 stars, I would. Drive thru to pick up meds was closed. The inside debit/credit machine was filthy and hours limited. This and other locations need staff and the customer settles for the lack of workers. I guess we don't matter. Step it up, Rite Aid. Do yourself a favor and order meds online if possible. Express Scripts has far superior customer service and prices are generally lower.

Ryan Loveridge

2023-05

Went through drive-through said drive-through was down - so we went into store. AND WHAT DO YOU KNOW The lady was helping somebody in the drive-through!!!!!?Aftwr standing there for 10 mins- finally got some help. She says it’ll take a while for your insurance card to go through to get free covid test. Would you just like to purchase it for 10.99 it’s gonna take about a half hour for us to scan your insurance card so of course standing there with my girlfriend (who was sick)So naturally I just bought two test and went home. btw it only took the other rite aid 5 minutes to scan my insurance and they weren’t busy either so you tell me

Zachary Answine

2023-05

I switched pharmacies from Walmart to here in hopes of a better experience. I was absolutely wrong. The app is next to impossible to navigate when refilling prescriptions. The rice was higher and lines were longer that Walmart. I guess it's back to Walmart I go.

Madison Nickischer

2022-05

I’ve always had some minor issues with this rite aid but todays was my last straw. I am a type one diabetic who is insulin dependent and on the day that I NEED to pick up my insulin, the pharmacy is just closed. Closing the pharmacy even for staffing issues (that was their reason) is absolutely completely unacceptable. I NEED my medicine. My life literally depends on it. And not only did they tell me to come in a day later for my insulin when it was SUPPOSED to be ready, but they CLOSE on the day that I’m supposed to have it. I’m switching pharmacies after this and I hope everyone at this rite aid realizes how insensitive they are. Do better.

Alex Schimizzi

2018-05

I've never seen a store with such unfriendly/rude staff. I used to do occasional light grocery shopping there but after many negative expediences I won't even stop there for cigarettes unless I absolutely have to - and I live across the street. My parents who are in their mid 60s even said they were treated extremely poorly by everyone from the pharmacist to the cashiers. Spend your hard earned money somewhere else, this is without a doubt the worst Rite Aide I've ever been to.

Thelma Highberger

2023-11

store staff are friendly and helpful. . Prices are good. Pharmacy staff are very helpful

Scot Ushie

2023-08

This is the worst Rite aid ever they call to say that your prescriptions are ready and when you go to pick them up pharmacy closed always due to staffing problems hire people ridiculous the older ladies that work there are so cranky and miserable there is only one young man who is very nice and helpful the rest of them suck think it's time to change my pharmacy

Bob Evancho

2019-05

To the gentleman that got my prescription ready at closing time, thank you! I really appreciate what you did, and I have a a hard time getting in there because I work 12hrs a day 6 per week. You made me feel good because that's what i do for my customers that is why I can't get in there. You may have not thought that it meant much but it did. You need to be recognized for what you did. I was there Sept 1st right at 6:00. Your employer should thank you because you really did take care of a customer instead of send me away. Thank you and I hope you get some token of appreciation for your hard work. Thanks again, Bob

Ashley Slates

2021-05

Extremely friendly service at both the pharmacy and front register. Only reason I am not giving them 5 stars is because at times the store gets busy and one of the customer service employees that works the register at times is very friendly but slow. And other employees don't immediately come to assist with the line of customers until its out of control.

J Mac

2019-05

This is the worst Rite Aid the male manager with the glasses is soooo bad at his job it's quite ridiculous he has terrible customer service he is as stupid as....well as his looks.. a know it all who knows nothing.. miserable CUN+...I can 100 percent guarantee that the stores numbers are down across the board since he started a few female employees are pleasant but this manager should be grave yard shift at any place with out human contact and/or any place where no educated thought is needed he should just push a button in a glass box... I truly hope he doesn't have kids if so I pity them as well as his employees

Donna “Heinzie” Hein

2023-05

Would be a good store if Not soooo expensive!! The prices at Rite Aid Sooooo much higher than other stores.

Edward Richardson

2022-05

This pharmacy is the most unhelpful place I ever dealt with. Personal are the most rotten people ever dealt with. The sr tech on day shift is the worse

Mark

2023-05

Excellent service when they have enough staff in the pharmacy

Sheila Selznick

2020-05

Regular shopper. Always have been treated well.

Jeff yelinek

2023-05

Great store great employees

Tim Hoelle

2023-05

survey is waaaay too long

Don Costilow

2019-05

Easy access. Friendly employees.

Chris Daniels

2020-05

It's convenient. I'll give it that.