Rite Aid

Gabrielle Leitmeyer

2023-09

Worst pharmacy ever. The store itself is fine but the pharmacy is horrible. First off it’s the pharmacy’s job to reach out to the insurance companies about billing. But for some reason the pharmacist tried to put that off on me which blew the minds of the drs, and the insurance agents! Also when a script is called in at 9 AM and the automated system tells you it will be ready to be picked up at 12:30 PM that day. It’s to be ready by 4:30 when someone is there to pick it up. They damn sure shouldn’t lie and say it was just called in 5 minutes ago! Now I’m working on day 3 of hearing back about a script being filled! Once again your staff isn’t doing their job and my child is going without her medicine! If I could give -5 stars I would!!!

Richard Root

2023-05

Shopping the store is fine but the pharmacy needs some work. First off trying to find a parking spot can be difficult as OIP uses their parking lot. Their drug ordering program needs some work for instance if you have a prescription that is not often prescribed they will not have it in stock and they only order enough to cover one month not your refills this practice is ridiculous because you have to wait an extra day or two.God forbid you really need that med. I know because every month for the last year I've had to call them to get my prescription filled. Putting it on auto refill doesn't help the cause either as they overlook it and you need to call

vicki fultz

2023-05

Went to pick up blood pressure meds for husband. Waited outside an hour for them to open. Pharmacy closed? When we asked the cashier what time they open she stated "it's on the door" we asked again and she said "we don't know" if they no longer have a pharmacy they should let the doctors office know they can't fill the prescription so it can be sent elsewhere. The snippy cashier needs a job in a different field other than customer service!

Dani Elensky

2023-08

Getting someone to answer the pharmacy phone is next to impossible. Be prepared to call multiple times. When they do finally answer they seem like their hate their job and you are a complete inconvenience to them. They put you on hold and then never come back to the phone.

Will P

2023-07

The employees here seemed unfriendly and kind of miserable when asked if there was a restroom I could use. They definitely lost a customer because I needed to buy some items after but went elsewhere.

Wind Walker Drones

2021-05

Store is fine but the pharmacy is awful. Tried to get a price on some medicine for my dog. I talked to someone in the pharmacy they said our policy is we can't give a price unless we have the prescription in hand, even though I read it to them exactly how it was written. The funny thing is this must be just this store's policy. I called the Rite aid in Roaring spring and was given a price no questions asked. The pharmacist even tried to help me get a discount through some discount cards. Needless to say ever since the whole pharmacy staff quit this store it has been way down hill. Also the staff is very rude and not helpful at all.

Dan Shank

2019-05

Tried to purchase OTC asthma meds as I was having an episode. They refused because I ”looked suspicious" and they claimed people only bought that medication to "make drugs" with. This store and its rude employees need to go.

tracy scott

2020-05

We went here for the first time a few days ago and I cannot tell you how impressed I was. Everyone that worked there was so accommodating, friendly, and warm. The employees went the extra mile to help us!

Stacey Howard

2023-09

So I got my pen drop needles yesterday and you didn't give me the right amount you gave me 100 pen drop needles when I am supposed to get 200 pen drop needles no wonder why I am running out an having to reuse pen drop needles because you all don't know how to read thank you so much for screwing things up for me

Tamie Bollman

2022-05

Nice and helpful cashiers and pharmacist. They answered my questions and when they found an answer to another question, they called me with the answer.

Edward Miller

2018-05

Rite Aid is the only pharmacy I will go to..Always very pleased with the service I get there

Tracy Diehl

2019-05

Great Staff and Good Sales!!!

Melissa Sue

2018-05

Staff is always friendly

Greenluvr100

2020-05

Great staff!!!!!😉