3.9 (58)
1924 Keystone Dr, Erie, PA 16509
(814) 868-4901
stores.staples.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Danny Sullivan
2024-01
I purchased several office items including a chair and the customer service provided by Michael was outstanding. He found some savings for me, and assisted me in loading the chair into my vehicle. Excellent experience due to his efforts.
PK W
2024-02
Best Staples ever! Sonya (store manager) and Brian are amazing. They helped me find discounts for my office chairs. I am very impressed by their professionalism and their top notch service.
Mark Walters
2024-04
If you need papers printed, pack a lunch. I thought this was 2024? Wait time for 3 papers to print is one hour.. Hmmmm weird because I've seen papers come through printer in 3 2 1. UNBELIEVABLE.....
Debra Higgins
2023-11
Absolute dumpster fire for customerservice. They Don’t stand by defective products they sell. A printer should work longer than one month-Avoid at all costs!! No wonder these stores go out of business. Completely incompetent. Always pick a store with a return policy of longer than 14 days for defective items. Shouldn’t have to buy an “ extended warranty” for a 600.00 printer- these morons can barely walk and talk at the same time. Go to Best Buy or Amazon!! Lesson Learned.
Skip Wymer
2023-11
Staff was amazing. They took time to explain all the policies to me about my purchases overall great experience.
Lloyd Walker
2023-12
This store offers a product warranty that is bogus. The customer support is rude and not responsive to product issues.
Stephen Foor
2023-05
Sonia and Anthony were very pleasant to work with today. I asked for an item and Sonia took me right to it Anthony at the register greeted me with a smile and explained the Staples app to me. He even took time to help me fill it out. Great customer service.
Stephen Terra
2016-05
I brought my computer in today and was HIGHLY satisfied with the level of service I was given. The guy behind the counter, (Dick), was SUPER friendly, and even made me laugh more than once. He took it, and before I could even leave Mill creek I got a call saying it was ready to be picked up. He replaced the hard drive, cleaned everything up, and had it ready within an hour. GREAT AFFORDABLE service. Keep up the good work. I would recommend them to anyone who needs technical repair, and they also look like they had some good stuff to buy as well.
Matthew Eames
2018-05
Was in from out of town and needed prints fast. They turned my job around very quickly (obviously can and will vary depending on how busy they are). The staff was super friendly. After ordering the wrong size print, which was my own fault, they quickly printed me another without question and gave me the new print free of charge. Exceptional people. Thank you, guys!
David Quinn
2024-01
For the company’s recycling efforts, THANK YOU!🌍
Tj
2021-05
The girl at the copy and print desk was awful. I had a few questions and she wouldn't take the time to help me. Iv spent thousands of dollars here for my business now will be looking else where for my printing. I would suggest getting rid of this empolyee.
Janice M.
2020-05
They went above and beyond when I wanted certain specs for my new laptop. The recycling is a great benefit! Helpful staff. Nice selection.
Paula Hazelet
2019-05
I just wanted the refill for the address book that I have always gotten at the Meadville Staples. Our Meadville Staples went out of business and the one and only Staples in Erie does not carry it.. in fact they are missing quite a few things.
Scoty Young
2020-05
Nice staff, friendly and helpful. Store is clean and stocked. Some prices are expensive. Just need to watch what you are buying there.
Matthew Johnson
2019-05
Was on hold for over 7 minutes. When the rep answered the phone she took my question and then hung up. If it wasn’t for them having a few supplies that other stores don’t I would rate them no stars and shop elsewhere.
Valjeane Chamberlin
2019-05
Jenny is AMAZING! She has on more than one instance gone above and beyond for our business! THANK YOU!!!
Richard Gleichsner
2023-05
Very helpful salesperson, sold us exactly what we needed.
Nancy Andrzejewski
2021-05
The women that help me copy and sent a email was friendly . Did a great job
Cody Harrington
2018-05
Management is lazy. Tried to buy a floor model chair and they wouldn't sell it because they didnt want to assemble a new one.
Darren Julius
2017-05
Sign says they are open til 9 then the manager locked the door right in my face and told me they were closed at 8:52 then proceeded to let the white male behind me in to do his shopping
Justin Vickers
2019-05
Really nice Staples store, nice and organized and the staff is pretty helpful and friendly.
David Wang
2021-05
The attitude is very good and the service is very good. Her name is Jenny 👍
George Dehn
2023-05
Received my 225Ci burn bag thank you
Tracey Devies
2018-05
Fast, friendly, effecient service. Copy Center is the BEST!
Tim Stouffer
2020-05
brought a laptop in to get fixed and was told thay dont fix them
nora johnson
2019-05
Stacey was great! helped me sooooo much
Chris Fiore (Lilmanmgf)
2017-05
Generally fast service. They will pricematch Amazon.
Marabeth Geiger
2019-05
Helpful associate, bought what I needed.
Frederick Salter
2019-05
Good selection and knowledgeable salespeople
Tammy
2019-05
Had what i needed. Check out was extremely slow
Monday | 9 AM-8 PM |
---|---|
Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-8 PM |
Saturday | 9 AM-6 PM |
Sunday | 11 AM-6 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population