Puptopia Training and Trims

Nichole Chybrzynski

2023-12

I have a reactive/fearful dog and in the one on one training Lisa worked wonders with her as well as helped us understand her better. Obedience classes and rally also continued working on communication between us and our pups. Highly recommend!!

Allison Gray

2024-04

Our new puppy is very timid around our children and Lisa was supportive and helpful with training methods and positive feedback.

Meghan Sullivan

2023-05

I worked with Lisa on all three of my dogs, she was absolutely wonderful in helping me set my dogs up for success and to regain control of my pack. I love that she only uses positive training methods. My dogs also attend daycare at puptopia and will soon be enrolled in obedience and scent work! Lisa truly goes out of her way to help people and I love that!

Laura Flockerzi

2023-05

Writing negative reviews for small business’s is not something I find joy in, however, this one feels necessary.My husband and I adopted a 16 week old dachshund puppy and quickly realized we needed some help with his training. Puptopia was recommended to me by a coworker; we figured why not try out a new small business? A 3 course/hour lesson with Lisa came with the large price tag of $350. We figured if she was really the “best”, it would be worth it. In total we barely received 2 out of the 3 total hours of training, and most of the time we did receive was spent with Lisa aggressively trying to sell her business’s other programs/classes. The only thing she really taught our dog/us was how to help him learn his name.We went elsewhere and spent half the price for twice as many *group* classes, and received advice/suggestions/tips/tricks that actually solved our dog’s issues.Lisa was unable to help us achieve success, but another instructor in the area was.Although we were disappointed and felt ripped off by her “private lessons”, we still opted to support the business by taking our dog to playcare once a week. We were told to only bring him on Thursdays because he was too small for other days. Several times I showed up and they were either closed for the day without any notice on their website or to their “regulars”, or their employees were late.Puptopia’s hours are 8-5, Monday-Friday; I wouldn’t say ending the day at 5pm when most people are barely off work is exactly convenient hours for clients. Not to mention, I’ve seen at least 4 employees come and go over the ~6 months - meaning no consistency for the dog or their owner.Today, rather than waiting until the end of the business day, I get a call nearly demanding I come pick up my dog because he is too rambunctious (he weighs 9 pounds) for the day we were told to bring him on… I obeyed their wishes and picked up my dog immediately. Upon pickup, Lisa felt it was an appropriate time to try to sell me on their other services - when they had just failed for the second time. Not a chance they would be getting a third opportunity.And finally, while we were simply going to accept our losses and walk away, I get a nasty email from Lisa (the business owner!) suggesting we surrender our dog into her care. Our dog is well loved, safe, happy, and cared for, and to assume otherwise is extremely offensive and disrespectful. Lisa’s personal opinions on how you choose to train your dog come into play - so be weary if you don’t follow their/her exact methods.I’m sure I will get a response from the business or their employees suggesting all of the ways I am wrong - but all that does is prove the point that this is not a business you want to support. They lack professionalism, and frankly, the services my family received were just not successful and a huge waste of money. There’s other places in the city much more deserving of your time and money.

Cody Bauer

2023-05

Puptopia's grooming services are top notch! We have a senior miniature poodle and a labradoodle puppy. Teresa is the best groomer our poodle has ever had. She listens to your goals and uses high quality shampoos/products. She is the first groomer we have ever had that can maintain our poodle's hair long (2-3"). Kind, courteous, excellent service, easy scheduling, convenient location. We have yet to try the dog training programs, but it looks really fun and well designed when we see groups in progress. Absolute 5 stars!

Sid Vasey

2021-05

Just finished the 3rd out of 4 weeks for puppy Kindergarten. Class is a good (small) sized for puppies. Lisa teaches the basics and sends us home with homework. She doesn't just teach the class, she interacts with the dogs and helps the owners understand behavior as well. She helps with any problems at home and is accessible. Nya and I are enjoying class and plan to continue.

Stacey Gabbard

2023-05

Lisa and staff are fantastic! My pup has made so much progress and loves doggie daycare. We were referred to Lisa after adopting our dog from a local shelter as he was fearful in certain situations. After our initial evaluation in our home, she trained us on how to train our dog and he’s been very responsive. We recently signed him up for daycare to start socializing and after just a few sessions, he’s already starting to warm up to the people and the other dogs. She gives great advice on how to handle any situation and has been great to work with.

Janis Bell

2023-12

Lily loves going to daycare and being with her friends. The staff is amazing and know what they are doing. The training Lily has received while being at daycare has defiantly helped show as she grows.

Rin Matscherz

2023-12

Teresa is an amazing groomer! She's so patient with my long haired akita. He's skittish and doesn't like new people much but she did wonderful with him! Every time I drop him off and pick him up he looks better than ever!

Jenny Weigold

2023-05

We will be back! Had an incredible experience at Puptopia. Lisa was wonderful and so helpful as we booked our first appointment. Our groomer was so calming and patient and skilled. We have a 14 year old border collie- she looked gorgeous when we picked her up! So pleased with our experience and would highly recommend Puptopia. Thank you!!!

K Scheuer

2023-05

We met Lisa June of 2022. After my first attempt of just a consultation with another dog trainer we were rejected for “aggressive” sounding behavior over a phone conversation. With not much hope I reached out to Puptopia! Best decision we’ve ever made! We have learned so much about our dog. From body language to what tools to use for correcting/managing favorable behaviors. Lisa gave us hope and understanding that not every dog is the same just as no person is the same. Working with Puptopia staff has been nothing short of amazing and we feel right at home knowing Nellie is accepted regardless of being a “reactive rover” Thank you!

becky Kessler

2023-12

Have been bringing my Chihuahua to classes for awhile now, first basic obedience then agility. Instructors are nice, classes are fun for the owners and dogs.

Linda Goodwin

2023-12

Awesome place for doggies. They have awesome daycare for your fur babies! An awesome staff that cares and spends time wth them. They do have a special day for older babies! The best place for your doggies

Cindy Yahn

2023-05

I highly recommend Puptopia for everything they offer.. Love the scent class and as far as grooming...I have a Pyrenees mix, a husky mix and a catahoula mix and they love to go to grooming at Puptopia. I did not think I would find another place when my last one closed.. Theresa does a fantastic job whether it is juts a de-shedding, a wash and cut or just nails. Thank you!

Cristina Mazzocchi

2023-05

Lisa was so helpful with in home training getting our young dog ready for our first baby! On top of that our dog loves going to doggie daycare and playing with his friends!

Cindy Elliott

2023-09

Great staff, very caring, patient & kind. The owner of the business really knows how to help with any issues your dog has. My dog has improved greatly with her help. Awesome experience! Fun classes!

Liz Folckemer

2020-05

I have a very anxious and nervous reactive dog and was referred to Puptopia from my vet. He immediately took to Lisa and I was able to learn how to properly understand and work with his fears through the Fearful Fido class. He now just passed the novice agility class and will be moving on to his second round of agility classes and his third class with Lisa through Puptopia. It's amazing to see his progress in both confidence and agility with every class he takes. Lisa's classes are alot of fun for both me and my dog. It's so great to have a safe place to take an anxious dog where he gets both mental and physical stimulation each week. The classes are very fairly priced and easy to schedule! I highly recommend Puptopia for any dog whether you're looking for basic obedience, fun with agility, or help with a nervous or reactive dog. 😊

Stephanie Watkins

2019-05

I have worked with Lisa about my dog outside of her classes. She always has amazing advice! Her knowledge of dogs and training is incredible! I have met some of her "students" (friends dogs) and seen the transformation. I would highly recommend looking into classes with Lisa at Puptopia!

Megan Britt

2020-05

Lisa is a fabulous trainer. Our dog would not be where he is without her.When we adopted our dog, he was so fearful that he was growled anytime anyone other than me so much as looked at him. He was not housebroken. He had separation anxiety and could not handle it anytime I was out of his sight. He was chasing guests in our home while barking and growling at them. I contacted Lisa after he bit my husband and drew blood.Lisa immediately provided guidance and helped us with him. She gave us the tools we needed to manage a fearful dog. I had always considered myself a dog person and owned many pups before him, but I had never dealt with a dog with behavioral issues like this and was completely out of my depth. She gave me the confidence and reassurance I needed to persevere through the toughest days to ensure that our pup got the training he needed.She was always available when I needed her, checked in on us, and gave us multiple resources to help manage his issues. There was a time where I worried I had made a horrible error in judgment taking on a second dog, but I can confidently say now that I am glad I did. He is such a happy dog now.Our dog now is able to approach our guests and allows them to pet him. He doesn’t growl at my husband anymore. They get along and even play together. He doesn’t panic when I leave the room or the house. Accidents in the house are infrequent. Our dog has become more confident and relaxed. He has made leaps and bounds in the past month that I could not have imagined 4 months ago. I am thankful for all of Lisa’s help!If you are in need of a trainer, she is the best!

Kristen Wheeler

2020-05

Lisa is amazing!! Our two pups have made such a transformation after just 2 months of working with her. Her patience and kindness go a long way.Would recommend when looking for a dog trainer that you sign up with Puptopia!😁

Laura Berbs

2023-12

Would not recommend. Training did not improve my dog’s behavior at all and Lisa is very unprofessional.

Puptopia Training and Trims

2024-01

My dogs love Teresa, the groomer! We wouldn't go anywhere else!

MnM Treasures

2023-12

Love working here! Everyone is friendly and willing to help each other out, share ideas and work around your schedule.

Patricia Carl

2023-05

Doing puppy kindergarten for our 2 Labradoodles. It has been great. Learning so much.

Cara Herbstritt

2019-05

Visited Lisa in her home. Her dogs were well mannered and friendly!

Jessica Krugger

2021-05

Lisa is simply the best. It's an honor and a pleasure to work with her.

Cheshire Grin

2020-05

I highly recommend Puptopia. She helped with our aggressive dog. He's much better now.

John Knauer

2019-05

Lisa is a terrific trainer! Looking forward to our next lesson!

Sheila Gambatese

2019-05

My Dante is in class and Lisa is great!! Very knowledgeable and a wealth of information.

Rory Bellows

2023-05

Excellent service and very reasonable!!!