CVS

Esau Dowe

2024-04

I have been going to this CVS location for years now. All of the staff are extremely friendly, especially in the pharmacy section. There is a young man I do not know his name who works the window but he is one of the coolest people I know.will definitely recommend friends and family to go here

John

2024-05

the employees at Township Line CVS have always been courteous and friendly.We also get all our perscriptions there since it's so conviently close and they have the best prices

Jamie Fulton

2022-06

Parking, drive-thru pharmacy, minute clinic, variety of products. I'd say that this CVS is a gem lol. The staff in the minute clinic are always super friendly and helpful. Think of the minute clinic like an urgent care center. They offer vaccines, tests, physicals, etc. I recommend making an appointment ahead of time if you can that way you can check and be seen quickly. There's also a tall gentleman who I usually see at the front stocking that's always speaks, always asks if I need assistance, and always offers to move whatever he's stocking so I can get to the shelves lol.

Nicole Flood

2022-06

Came here to visit the MinuteClinic and to purchase a few items and the staff is very nice and helpful. They had a very nice selection of items at this store but some items there was very limited stock on. But other than that I would definitely come back.

Matthew W

2023-12

This CVS Pharmacy is not equipped to deal with the volume of customers it has at the pharmacy The staff that is available is unhelpful and demeaning to patients. When faced with a routine question regarding other available options for a drug that that was unaffordable, the staff was not able to provide alternative options like other similar brand names or generics. They were unwilling to look for available discount programs through programs they participate in like GoodRX. They did not call me to notify me the drug was very pricey, rather they filled it and allowed me to wait in line for over 30 min and told me the cost at the counter with a “are you aware of the price”and lackluster attitude. They are not staffed to give courtesy calls to customers or provide help outside of the one thing they have to do - count pills. They are there to count pills and ring you up. It is very basic retail with no customer relationship building or courtesy. I left the store disappointed and disheartened by the lack of customer service, the substantial wait in line, and the demeanor of the available assistance.

Rose Kohn

2023-07

My experience was excellent at CVS in Drexel Hill, always is. I have had a CVS rewards card for years, and I send emailed offers of rewards to my card. Then I check out my items st the store, scanning my card. Most recently, a team member, Haley, helped me find detergent, unlocked the glass cade and checked me out with it. I bought at a reduction in price due to her scanning my card. She was pleasant & diligent. The store was clean and aisles were clearly & largely labeled, making items easy to locate. I left the store very happy.

S A

2023-09

WORST pharmacy ever!!! When I call a few days in advanced to ask if I can pick up my meds as I let them know I only have pills for a few days left, they say okay you can pick up on this day! On the last day of my meds and the day I am supposed to pick up medication I always, always get a text saying they are waiting on Authorization from my doctor. When I try calling them no one picks up the phone for days!! They do not care period!! Like every month it’s a hassle as if it’s not with one medication it’s with the other. When I call they have me on hold for over 30 mins then hang up it’s like terrible service at this pharmacy always!!!!

Chris Keenan

2023-11

Dr called in a z pack prescription six hours ago. All the pharmacist needs to do is slap a label on it. RX not done because pharmacist is giving vaccines. No vaccine takes six hours to administer and why is a pharmacist giving vaccines anyway? Terrible terrible customer service. Planning to remove all of our prescriptions to another pharmacy.

John

2024-05

employees are always friendly and helpful when shopping or getting my Rx's

Chad Stepanik

2023-08

I came to the minute clinic for an apt. at 930am on July 19, 2023. I had a high fever, rash and muscle aches and pains. I am a disabled U.S. Army combat veteran who occasionally uses CVS's minute clinic. I use the VA for all of my healthcare so I do not carry personal health insurance. The VA has a partnership, called the MISSION act, with CVS that allows veterans to use the minute clinic without cost. The NP on duty would not see me. She fully discriminated against me based on my veteran status. She wouldnt even attempt to do the proper paperwork to allow me to be seen. Her reasoning was that "higher ups" had to give her approval to see me. She flat out refused to even attempt to file the proper paperwork and instead told me I had to leave and go to another clinic. She did not want to give service to a combat veteran and it was obvious. She told me other real patients were waiting behind me and that I would need to reschedule at another clinic to be seen. I went to a different CVS several hours later and received excellent care, although delayed 2.5 hours. The NP there told me to go to an urgent care, which I did. Within minutes of being seen at urgent care I was rushed to the ER in an ambulance, where I was stabalized. I was tested and treated for a severe case of Lyme disease at the hospital. This NP needs to lose her license. She discriminated against me, delaying care and treatment, which could have led to far more severe health consequences.

Natalie Cellini

2023-06

This CVS is always kept clean and well-organized. It's easy to find what you're looking for. The pharmacists and the practitioners at the Minute Clinic are always really nice and helpful. I get my flu shot here every year too, they make it quick and easy.

Tj W

2023-08

Not sure what has happened but over the last few years the CVS Pharmacy has been terrible. Always have an issue with my prescriptions. Either they are not ready when they say, or they didn’t realize the Doctor sent it over. Terrible!

L Gazz

2023-12

This is by far the worst pharmacy ever! They have no idea what is going on with any prescriptions in their system. They couldn’t care less about their customers and if your life depends on your medication, I would not use this pharmacy.

Bella Refund

2023-06

Ratchet and nasty, the pharmacy techs always have a nasty attitude. They lie about your prescriptions unless you threaten to call corporate. After you stop being polite they magically can fill your life saving medication.

Megan M

2020-06

Terrible service.I pulled into the drive through lane with one car in front of me. I wait 15-20 minutes for my turn. By then there were 5 more cars behind me. When I give my information to pick up my prescription, the woman tells me it has already been picked up and signed for. I asked her who signed for it and she replies with “you will have to come back later for that information, there is a line.” Why couldn’t I get the same level of service and care as the person I front of me? At least ask me to come into the store instead of giving me the brush off. It was rude and I didn’t appreciate it.In another instance, I went in for a flu shot. The man walked around the desk and gave me a shot right on the floor in front of 6 other customers. I usually am asked to go into the clinic room where I can get my flu shot in private.

Christine Marie

2022-06

Something Terribly wrong with the Staff, or Manager, or Security! Not certain, but perhaps Racial Profiling is going on! Definitely Discriminatory Retaliation, or Who knows Why? But, it seems Every Time myself or a Family member Goes to This Store Location, Police invariably.."Show Up", shortly thereafter or during. A Security Man gave me a "Dirty Look" ,during one visit. I complained to the manager. Thereafter, Police began showing up! Ridiculous! I always pay for everything I purchase, of course, Absolutely NO REASON FOR THIS UNWELL TREATMENT! AVOID THIS STORE

E

2023-06

The pharmacy techs are nothing but a rag tag team of disrespectful ignorant low class good for nothing scum. They should all lose their jobs. The combined iqs of the pharmacy techs is probably lower than the iq of one normal human person.

Bob Whann

2019-06

The pharmacy is always extremely busy but the staff knows how to keep track of everything they are doing while keeping the customers happy. I've had multiple experiences at this location and they've all been pleasant. Only complaint I have is the parking lot exit is a bit dangerous.

Lori Anne

2022-06

This 5 Star review is for SheliaMy experience with Sheila and her comrade Shalaya (forgive me if I misspelled) was phenomenal! My scheduled Covid test was for 3:40pm. After receiving my test results (negative) via phone call @4pm as I waited in CVS parking lot. I asked Sheila if I could go into minute clinic to be seen because at this point I suspected sinus infection and am borderline asthmatic which usually attacks my respiratory system. I wanted to get started on an antibiotic. Sheila assured me that I could. Minute clinic didn't close until 4:30 pm.The NP Rachel was still there. Little did I know she was also in charge of Covid testing.I was trying to use the kiosk to sign in. I was having trouble so I just waited. Rachel opens the door @4:17pm after seeing another patient. She sees me and says, "I am sorry we are closed for the day." "I have phone calls to make." Little did she know, I would be one of those phone calls. I tried to explain I called ahead (Sheila said I could walk in) Rachel says, "You can come back tomorrow." I said, "I am not feeling well." She says again, "You can come back tomorrow." I left and was stunned at the unkindness. People will remember how you treated them and made them feel. No one knows your body better than you as a person. I am responsible for my elderly Dad who depends on me weekly as well as other people I care for passionately. This NP could had helped me start feeling better by tonight. Simply by seeing me and calling in the Rx I need before my symptoms worsen. My symptoms are worsening and my care has been delayed another day. Which will prompt me to call primary. Last place I want to go to is a Hospital. I will now be delayed in caring for my Dad and others this week. I do hope the NP thinks twice before turning another patient away.So 30 minutes later guess who calls me? Rachel! She says is this Lori B.? This is Rachel R. from CVS. She says, " Are you the person who was trying to sign in at the kiosk?" I said, "Are you the person who turned me away?" She said, "Yes." And was starting to say something else. She must had put 2 & 2 together. She didn't know who I was sitting in the waiting area. She probably saw that I tried to sign in unsuccessfully and matched the names with the Covid testing. I simply explained, I would be giving a negative review for her(Rachel) and would not be returning to that CVS ever.And she was unmasked.... every Health Care Professional I have encountered is always geared up taking precautions. Sheila was properly geared as well as Shalaya with a shield and masks as I witnessed with testing today. Nate (my son)wanted to go in and say something.. What was the point? She would not see me. She already made her mind up.Update: saw my NP at Primary care today. She was masked up and shielded even though vaccinated. (Precautions)On my way to feeling better soon. I was prescribed antibiotics for a nasty sinus infection that is attacking my respiratory system.

Pat Hastings

2021-06

This store has a drive -thru for people that are in a hurry so they can pick up their prescriptions and be in their way ! What a great idea! Oh but wait someone had another idea . They said maybe we should give people a chance to get a covid19 self test while driving thru the line that we made for people in a hurry? Now we have to wait a extra average 5 to 8 minutes while the customer with one or two kids do their testing !Why can't they get their testing kits and be instructed to drive away and do the testing in a safe parking spot and then get back in line and return the kits ?

Tai Kai

2021-06

Sheila at the cvs health was providing covid 19 testing! What a sweetheart that she is! She made sure that I arrived safely on time even though I was stuck in rush hour traffic. Once I met her I can see that smile on her face behind the mask! She’ loves to prioritize people very kind hearted! She’s holding the fort down that’s for sure! Thank you for a pleasant visit!

Sarah Taylor

2022-06

These pharmacists and techs are so overworked and understaffed. Even though they are always working on skeleton crew, they are always pleasant and never rude, even when customers are rude to them. These people all deserve a raise and a vacation.

joewillgo

2019-06

This location is absolutely TERRIBLE!!!! I called the store pharmacy to ask them if they had a medication I needed in stock and after they finally answered she said said yes I know weather or not we have it, but I'm not going to tell you over the phone if we have it in stock, and hung up. At that point, especially because she had an attitude in her voice I was pretty mad. So I drive up there to see if they had it and she they said that they did not have it in stock. I can not just explain to you enough how bad the Pharmacy and stuff are here. DO NOT COME HERE! THEY ARE TERRIBLE TERRIBLE TERRIBLE!!!!

Shariece Hargust

2022-06

I made an appointment to get a Covid test 10days in advanced. The day before my test I received a confirmation text and 4 hrs later I was sent an email cancelling my appointment without any explanation. This was very inconvenient as I need my test to travel and was left scrambling to find another place for my testing needs. Due to the late notice there were no other Locations available within the time frame I needed my test done.

Kathleen Serrano

2023-06

It was great. I bought the stuff that I needed and I saved a lot of money, enough money that I'm going to go to a CVS again in the next few days and get a few things I want with the money that I saved and the coupons that I got on the end of my receipt and and my CVS app.

Rebecca Colagreco

2023-06

Waited on hold from 630 to 715 last night for someone in pharmacy to pick up phone. Manager and staff should be ashamed. Can not wait to complain to customer service and to regional manager. Place is a joke.

N1130 R

2022-06

I made a appointment for the minute clinic ,"minute" is a joke I waited in the waiting area for over an hour to be seen and I had a appointment. First and last time at this clinic. They schedule the patients five minutes apart not knowing what there issues are.

Abe

2022-06

Pharmacy is disorganized and mismanaged.Had an important prescription ordered. They said they would have it the next day, but the prescription was never filled. This happened twice before I went someplace different.

Dewey Crow

2023-06

Staff always helpful! Pharmacy is extremely helpful with all my prescriptions I use them exclusively for my prescriptions and my daughters!

CL

2020-06

Do not go here! Read the NYT article on chain pharmacies from 1/31/20. These people are pushed by their corporate bosses past reasonable limits, and the results are dangerous. Besides rendering the pharmacists incompetent, it makes them miserable and unpleasant. I was warned, but didn't believe it. Never again.