5 (121)
5534 PA-982, Derry, PA 15627
(724) 694-5300
myderryagent.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ashley Majorsky
2023-12
I have been a long-time customer of Chad Tatkus - State Farm Agency and their customer service has always been outstanding. However, I am writing this review specifically for my most recent experience with Debbie Koontz. Not only did Debbie help me navigate obtaining the best homeowners' insurance policy to meet my needs but she never pressured me and explained all of our options in a manner I could understand. Shortly after working through that hurdle, another issue arose that was extremely time sensitive. Debbie worked with me almost every day to rectify the issue and was extremely supportive throughout the process. I cannot recommend Debbie and the entire agency enough!!
David Wingard
2024-03
I was with the same insurance agency for about 25 years. The only reason I was looking to switch was I couldn't seem to speak to a local agent anymore with questions. I heard good things about Chad Tatkus so I looked into it. Not only was the customer service unbelievable but they also pointed out that my insurance amounts were very outdated and I was paying way too much. I was able to increase my amount of insurance as well as add my home insurance to my State Farm policy and still pay considerably less than I was for just auto at my previous agency.I talked to, I think it was danielle?, worked with Debbie, and Chad introduced himself and welcomed me. Debbie also called me a week later to see if I needed any assistance after setting the app up on my phone. I have been nothing less than thrilled with everything about the people and the process. I look forward to working with Chad Tatkus State Farm for years to come!
Michael Hart
2024-01
Excellent customer service. So much easier having an agent that’s knowledgeable and cares than buying your own insurance through a website.
Travis Katsolis
2023-09
Chad is great. He makes insurance understandable. He does not behave like a salesman. He made suggestions as to what I should be doing, but I never felt pressured or pushed into anything.
Carol Monheim
2023-05
We have been customers here for many years. Lauren has always been responsive and handled what I needed quickly and professionally. Recently we met with Chad to review and update our auto and homeowners policies. His recommendations provided us better options and saved us some money too.Great people! Highly recommend them!
Maria
2021-05
Friendly and helpful service! Chad and his whole team are personable, down to earth and so helpful! Chad sat down with my husband and I to go over what our policies meant and worked to get us the best and lowest rates for the coverages we wanted. They check in to make sure you’re getting your drive safe discount and super helpful if you have any questions. Love these guys and you will too! Truly feel like GREAT neighbors. Their office is comfortable, brand new and has a cute coffee bar if you go there! Love this helpful and friendly team!!
Conni Stahl
2023-05
Amanda was absolutely incredible! She was very knowledgeable and friendly. She went over and above to get everything done. Highly recommend Chad Tatkus' State Farm Agency!
Linda Hearn
2021-05
You will be so happy with this agency! Chad made switching companies so easy and handled everything for me through email so I could get the change done conveniently and without having to drive to any office and on top of that he was just plain nice and easy to speak with. You just don’t find that today. Chad was very knowledgeable and gave me the information I needed to make the best decision on my coverage and made sure I knew how to get the best price! Thanks so much, Chad! Much appreciated!
Andrah Bates
2021-05
Chad sat down with us and took plenty of time to go over a new home owners insurance policy. He made sure we had exactly what we needed for our new home. We found out we were very under insured on our original policy so we are very grateful. Chad explained all the aspects of the new policy in detail so we were able to understand exactly what we needed and what we’re gaining with the new policy. He also took the time to get us set up with new life insurance policies. He also explained these policies in detail so we were able to understand what the differences were in length of coverage. He was professional, personable, and thorough. I look forward to continuing our insurance needs through Chad and State Farm.
Jessica Vicola
2022-05
I've had all the major insurance companies over the years with many different agents, and Chad Tatkus and his agents are by far the best I've ever had! They are helpful, kind, informative, and quick to respond when you have a question or need help. They aren't pushy, they do everything they can to help you save money, and they take their time with you. If you are looking for the best insurance agent there is, then Chad Tatkus-Statefarm is who you need!!
MsChelle7
2020-05
Chad is the BEST insurance agent I've ever had! He's very professional and very knowledgeable about insurance. He will ALWAYS be honest when speaking with you. If you don't want to be haggled but you want to know that you're making the best decision on your insurance products, then call Chad. Trust me you'll be glad you did!!
Leonette Brown
2020-05
Chad is super knowledgeable about auto and homeowner's insurance that doesn't always make sense to the lay person. He was so helpful and easy to work with. He sealed the deal for my family and I to switch to a more sensible and affordable insurance that offered so much more than what we were paying for. He made the transition a smooth one. Thanks Chad for you expertise!
Sierra Vecchio
2020-05
Chad was absolutely wonderful to deal with! As first time home owners, insurance was very confusing. Chad spent a lot of time thoroughly explaining and working with us to make sure we were insured properly and understood everything! I would highly recommend him. He is extremely knowledgable and professional. 10/10 experience.
Jennifer Lindh
2023-05
I had little knowledge of the process to change over my car and home insurance and Debbie Koontz walked me through everything and made me feel at ease. She was extremely helpful and saved me money. I highly recommend Debbie Koontz at State Farm!
Arla Hohman
2023-05
Chad is awesome! He was very thorough in discussing our needs for home and auto insurance. I recommend getting a quote from him! You won’t be disappointed!
Aaron Siko
2021-05
Chad was very responsive and provided great service! Ended up with lower prices on my policies and better coverages. Walked me through every detail of the policy and showed me where I was truly lacking coverage. I’d highly recommend Chad and State Farm.
Chuck DeRito
2020-05
Working with Chad is a real pleasure, he makes time and explains all my concerns to me in easy to understand simple terms. In my current review of my total accounts and coverages he found ways to increase my coverage and lower my costs for my concerns. Just like the commercial said, Like a good neighbor... Chad will be there. Thank you Chad your a great asset to our area and my families policies all.
C Morton
2020-05
Chad is great! : ) He’s very informative, truthful and has gone above and beyond to make sure i have gotten the best quotes! From car, renters, and health insurance! I can honestly say that he has his clients best interest and recommend everyone to State Farm because of him! Best service i ever received!!
Leslie Hlozek
2022-05
Chad was extremely well informed and answered every question and concern. He made charging all my insurance needs to State Farm very easy and saved me money. You can't ask for more than that!
Lisa Kuchta
2022-05
Chad is absolutely the best! He made the process so smooth switching over to State Farm. I have better coverage and I am saving money. Many of my family members have also switched over. Wish I made the change sooner!
Tracy Anderson
2023-07
Absolutely top notch customer service!!! Debbie went above and beyond to help get me the best rates for my auto and rental insurance!!! Highly recommend!!!
Mason Schmucker
2021-05
Chad is one of the most professional guys I know in the insurance industry but also on a personal level I’ve had nothing but good experiences. If you’re looking for not only a company that is on your side no matter what, but also a friend that can help you out at any time... you’ve come to the right place. Thank you Chad and the State Farm team!
Jackie Loveridge
2023-05
Any time I have stopped in or called Chad and his team have always been very patient and kind to me. Makes me feel very comfortable asking my questions. Thank you so much for being there for me.
pam yuhaniak
2020-05
The Chad Tatkus State Farm agency is the best I've used for reliable, fast, knowledgeable service. It's so nice to deal with a local, personal team that looks out for me. Always looking for me to have the best coverage at the best rates. Thank you, Chad, Debbie and Lauren!
Matt Ferragonio
2021-05
Chad was very helpful with getting me best coverage for the best price for auto, home, and life insurance. Very knowledgeable and professional. Highly recommend getting quotes from him.
Tyler Urban
2020-05
Chad was great helping to bundle my insurance with my wife after we got married and saved us a ton of money between our vehicles/house. He’s easy to work with and can help to answer any insurance questions.
Sarah Peagler
2024-03
Saved us money and very helpful!! Would highly recommend!!!
Michelle Golian
2021-05
Chad Tatkus @ State Farm in Derry has been my insurance agent for years. He is always very responsive and wants what is best for his customers. I would recommend him for all your insurance needs!
Linda Torockio
2023-05
The staff is very knowledgeable and friendly and the office is clean and very spacious. Everyone made us feel welcome and it was an enjoyable experience. We’re glad we went there for our insurance policies.
Lyle Hancock
2020-05
Great staff always friendly and willing to help. Saved me and several family members money on insurance over the years. Another plus is the auto loans from state farm bank are phenomenal. Couldn't be happier with our agent
| Monday | 9 AM-5 PM |
|---|---|
| Tuesday | 9 AM-5 PM |
| Wednesday | 9 AM-5 PM |
| Thursday | 9 AM-5 PM |
| Friday | 9 AM-5 PM |
| Saturday | Closed |
| Sunday | Closed |
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