Rite Aid

Ev

2024-04

Great pharmacy! I wish I knew names so I could give specified credit, but I don’t ! The PA is very nice and I never have an issue getting my scripts or my kitty’s insulin needs. Always an easy experience when I go in.

Karen West

2023-11

My daughter needed a prescription ,I was told at 4:40 on Sunday. Went to the wrong pharmacy. Turned around and drove like a mad woman and made it to this Rite Aid at precisely 5:01pm . She called and told him what happened... I literally ran into the store and met the pharmacist (?) sauntering away and he asked if I was going to the pharmacy and out of breath I said yes. "Too bad- it's closed. Not once but twice... very flippantly.This man needs to loose his job in health care.

Heather DiGregorio

2023-07

I went to this location the other night to pick up a prescription. There was a car at the window being helped and after a few minutes it was my turn. I pulled up to the window and there were at least 3 people working in the pharmacy that I could see. As I’m a very patient person, I waited for someone to come back to the window. After about 8 minutes of waiting, a man approached the window, looked at me, and then just shuffles some papers and walked away. Me-still being patient and knowing that they know that I’m there, still waited. The same man comes over to the window a few min later and without looking at me but standing in the window writing something on a piece of paper which took at least another minute (we’re at approximately 12 minutes at this point) proceeds to hang a sign on the window saying “drive thru closed please come inside”. I waved and said “you know I’ve been here for at least 10 minutes and in the time it took you to make that sign you could have gotten my prescription”. He sighs and rudely says “last name”, and I get my prescription in 1 minute. This is not the first time I’ve had a bad experience here but this was definitely the worst. Rite aid needs to get a handle on its employees and at least teach them some manners. If someone would have come right up and said they were closing and to come inside I wouldn’t have minded at all but this was just insanely unprofessional and rude. Do better.

Emily Bryer

2023-07

We love shopping at this rite aid. Pharmacy is awesome. The only thing to improve is to clean the floors! A lot of trash and hair throughout the aisles in the store, especially near the pharmacy.

Andrew Minster

2023-05

Beware site no longer safe. 2/19/2023Just giving everyone a heads-up. A homeless person has taken up residency at this Rite Aid location at Rt 3 and Rt 352. I have lived in the community for many years and have never seen a homeless person at this Rite Aid location. While picking up some Amazon packages at the locker inside the store, a homeless person was lying on the floor in the lobby area. He seemed to be mentally disturbed and eating food. On my way out, I spoke to the store associates, and other customers were bringing to their attention that they had a homeless person in their lobby area. The manager, who seemed exceptionally young to be the night-time manager, told customers that he didn't know what to do. The manager stated that the staff provided the homeless man food in hopes he would go away. That is mistake #1. I understand they feel bad for him, and they're just trying to be nice, but they needed to call the police. Multiple people even asked them to call the store manager, their loss prevention manager, or the police. The Rite Aid manager said he didn't want to get anyone into trouble. Well, the homeless person was harassing people for food and money. I will find another Amazon drop-off location until this is resolved. I don't want to get robbed. The likelihood that somebody's going to get robbed at this Rite Aid location is now very high. Please be safe when at this location. The fact is that the manager didn't know what to do in this situation. The customers were telling the manager that the situation was not good. Rite Aid has training classes giving direction to handle this kind of situation. The fact is that the man was harassing people for food and money until they gave him food is a big concern. Why weren't the police called then. I also frequent this Rite Aid very often to buy merchandise when we need it at last minute. I will now think twice before going there.

Michael Leever

2023-12

The store is run very well and I would recommend it and have recommended to everybody. Where it fails is in the rewards program and it's not working correctly or not at all. For that mattery disappointed.

lee dorazo

2023-05

Rite Aid West Chester staff is always friendly and pharmacist is always available for any questions. He is very knowledgeable and staff is very friendly. We always get a text when our prescriptions are ready.

Lisa Kiziuk

2023-05

I love this Rite Aid Store and Pharmacy! They are very service-oriented and friendly and make shopping an enjoyable experience. i also appreciate the discount methods they use for member shoppers. The Pharmacy Department is the best!

Marquis de Lafayette

2022-05

Best pharmacy in the area. They know me on a first name basis and they are caring and go above and beyond all the time. I have only had a problem once and it was with a woman pharmacist I didn’t know on a Sunday morning who I assume was filing in. Otherwise , the whole team from techs to pharmacists are outstanding. Thank you for being kind when so many others these days treat you with contempt and just a number .

Steven Smyth

2023-08

This is by far the worst pharmacy I have ever been to. They failed on every level. They told me to pick up prescription only not to have it and after reviewing my insurance for about 25 minsthey tried to charge me over 200$

Andrew Goldberg

2023-10

Went in before they closed to grab something real quick and it was made very clear that my presence was not wanted. If that’s the case close earlier, don’t roll your eyes when you get business.

Gina Diederich

2023-08

I called to talk to the pharmacist about question. She was very rude and hung up on me after answering without allowing me to ask a follow up. The customer service of this location is awful compared to the old 1200 block location.

P G

2020-05

The staffs are friendly, store is clean and organized. My only complaint is about the pharmacy. I always fill my prescriptions here, somehow I recently discover that my prescription medications tablets were miscounted a lot. I was missing 12 tablets on the single medication. Just be aware of it.

Dominique Fletcher

2022-05

Good location for the most part. Pharmacy staff is good except for the blonde girl with glasses. One star is only for that specific worker. Rude and not welcoming at all.

Andrew DiDonato

2023-05

Great rite aid. Convenient location & hours. Extremely helpful staff. Always able to find what I need there. Great pharmacy and simple way to get vaccinations.

Jason Heyduk

2020-05

Presented three prescriptions to the pharmacist well over an hour and a half ago. I was told that my prescription would take 45 minutes to fill. When I arrived back to pick up the prescription they hadn’t filled it or completed any of the data entry. They refuse to call the phone number that was required to set up payment for it. Ultimately I took my three prescriptions and left. Absolutely useless and a waste of my time. Total poor customer service and completely incompetent

Michael Ferry

2012-05

I cannot rave enough about the pharmacy staff at this Rite Aid! They've gone the extra mile to be courteous and help out with some confusing issues that have cropped up from time to time. The store is clean, well staffed, and everyone's friendly. My only complaint is that sometimes they have the wrong sale tags up on some of the products (either up too early or down too late, not sure...)

dog owner

2023-05

Josie the Pharmacist is rude and unprofessional to other medical professionals. Told our mutual client to find a Pharmacy who was willing to work and serve the clients

Duane Case

2016-05

You will not find a more capable, competent, or caring pharmacy staff anywhere. Each pharmasist, in our families opinion, sets the gold standard in their field. We've used other pharmacies in the past, but this Riteaid with this staff is the best anywhere. I won't name names, but one pharmacist in particular I would give an extra star or two if i could, he's that good.

N R

2020-05

This is the worst pharmacy I have ever been to. Long lines, slow service, if there's an issue they never call you or follow up with you. Always seem to be short staffed and today they gave us antibiotics for a child that wasn't even mixed. Just powder in a bottle. Unacceptable. Never going there again!

Connor Coones

2023-10

Would give less then one if I could worst customer service in the area only go here if you enjoy being berated, harassed and talked down to.

Maher Loghmari

2023-05

The best pharmacy and the cleanest I ever beenFast service as alwaysThe worst ever is CVS in all its locations

Katharine Larkin

2023-05

Pleasant and they helped me out in hours with a prescription transfer. Clean. Great stop for your needs!

Liz Dougherty

2020-05

I go here often because it’s really convenient being that I live across the street but omg the lines move so slow, there’s always only one cashier. I waited in line 20 minutes before with only 5 people in-front of me. The workers are super super super slow.

Jen Pinzon

2020-05

The PA is always knowledgeable and treat you with such understanding and kindness. The pharmacist is awesome. Been going here for years and won’t change a think!!!

Samantha Sendlewski Banyar

2022-05

This is the best pharmacy in the area. The store is clean and modern, and the employees are friendly and knowledgeable.

Summers McHugh

2023-08

lov the staff and store but the mgr smells and need to bath and deod...ty

Andrew Rufo

2020-05

Lyssa at the RediClinic saw me right before closing on a weekend and helped out on short notice when my doctor was unavailable, she did an awesome job, very appreciative!

Michelle Ferguson

2018-05

Best Pharmacists Joe John and Namesh. Sandra is also very helpful. I'm very pleased with this Rx.

Domenic D'Amico

2021-05

Great job with vaccine system, much more efficient than CVS, my wife went there.