Eagle Kennel

Karlina Jones

2024-01

I want to thank the staff here for helping my baby Lilo. Lilo was found tied to a pole in Southwest Philly and brought to ACCT beginning of August. She was barely there for a month and was set for euthanizatiin the day my mom and I adopted her. We found out that Lilo was post partum a few weeks so whoever surrendered her stole her puppies. Lilo was very depressed but is the sweetest pit ever. Unfortunately she did not get along with our cats that are 8 and 13 years old that have health problems. We tried for months to get her acquainted with the cats but it did not work. We turned back to ACCT and when we went they said as soon as we surrender her, she will be put down immediately. Our hearts instantly broke and by the grace of God, ACCT called Eagle Kennel and Bruno and his wife welcomed lilo with open arms. ACCT covered the charges so we could handle our family issues. I returned for Lilo today to learn he found her a rescue in Delaware! As much as it hurt me to give up Lilo again, Bruno and his family moved mountains to get Lilo into a rescue so she can have the second chance that she deserves. Thank you so much!

claudia_ ductapelife316

2023-05

I usually don’t write negative posts, but when my mom picked our husky up, he seemed weak and frail, smelled full of urine and lots of red marks all over his front and back paws as well as on his mouth. We’ve taken him to lots of different kennels It has also been a couple days and he is still not his full self. He barely walks and has a limp and he was completely healthy right before we dropped him off. I’m highly disappointed in the staff that they let their animals get treated this way especially when most of them are “animal lovers”. Please take care of your boarded animals because I know for a FACT we will not be returning.

Michael Faulkner

2023-11

DO NOT GO HERE! Dropped our dog off for three days. When I returned to pick him up, the man states to the lady “are you going to tell him?” At this point the woman tells me our dog just started a cough right before we got him. I automatically thought it was kennel cough. Our dog was throwing up the next few days so we brought him to our vet. The vet stated to give it about a week. Waited a week and our dog lost alot of weight, had a temperature, and lost appetite. Took him to the vet again where they said our dog has some other illness and they began testing him. Meanwhile my vet bill is already close to $600. My vet stated they get so many clients who use this kennel and their dog is always not in the shape they dropped them off in. They also stated that this vet doesn’t follow cleaning protocol. It smells like piss just in the main entrance, I can’t imagine what it’s like in the back. Please use someone else that will care for your animal!! Will be reporting them

Nicola Barrett

2023-05

DO NOT BRING YOUR DOG HERE! My dog was here for 4 days and when we picked him up he was clearly having problems breathing. The person that handed him over said, “he wasn’t like this last night” mind you my father picked our dog up at 3. Once we got him to the vet we found out he was in heart failure, with an enlarged heart surrounded by fluid. We were never notified that he was having a hard time breathing never called about any issues and they never contacted a vet to see if something was seriously wrong with our dog. We have called and left voicemails since and no one has contacted us back. If I could give 0 stars I would. Do not bring your dog here. Additionally, my dog came back with a strong stench. While my dog was 12 years old. I do not believe that his trouble in breathing began at 3pm the day my father picked him up after a 4 day stay. The comment of “he wasn’t like this last night” what about this morning? What about at 12? What about at 1? It’s hard to believe that heart failure started at 3 progressed to dead at 10pm after he was given a shot of lasik and the vet told us if he is still like this tom bring him back. My dog didn’t even live until the next day.

Lisa Marie Smith

2022-05

Owner (Bruno) and the staff truly care about all of their furry charges in every aspect! They meet their physical and mental needs, and really learn each animal's personality. The staff was busy washing the kennel stalls and giving prescribed medications to those pets under a vet's specialized care while we were meeting and greeting the cuties. Bruno matched us to the perfect dog for us. He took into account our needs and our dog's needs, setting us all up for a successful adoption and a happy furever home! Kora and her new family can't thank you enough!

Amanda Johnsen

2020-05

Staff was great to work with. Dogs came back from a week-long stay happy and healthy. My one little guy was a bit homesick but we could tell that both of our dogs were well cared for. We will be back and thank you again for your hospitality!

Conner Murray

2023-05

We recently adopted a white german shepard and he's really nice but he just needs a home without another dog. We were told he was an adult dog but he acts like a puppy, he went potty inside the house multiple times and he chews everything. We were very upset to find he is terrible with other dogs he constantly bites our dog and shows his teeth. He thinks he owns the place and block our other dog from our path when she is just minding her business.

Pauli Brandt

2017-05

What an outstanding kennel! I've been a customer of Eagle Kennel for years, but this last visit really knocked my socks off. I know there are fancier places where my two dogs can stay, but in my opinion, there is NO PLACE that cares as much as the team at Eagle Kennel does. My dogs always come home happy and healthy. And the fact that they are happy go to the kennel (for either boarding or the occasional daycare outing) means a lot to me. One of my dogs was injured a week before our mid-June vacation. Not only was I worried about her injury, her care now included antibiotics twice a day, cleaning the dressing, tending the wound, etc. I knew Eagle would give pills, but cleaning dressings? OF COURSE! I left feeling reassured, yet still worried (because she's my dog!). But I couldn't cancel the family vacation, and besides Eagle has an agreement with the vets next door if needed (as well as my vet's contact information). Well I shouldn't have worried. I received email updates and my hound came home happy (as usual) and healed in advance of the anticipated schedule, no doubt due to the excellent care and compassion she received during her stay. THANK YOU Eagle Kennel team. You guys rocked it. Readers, if you are thinking of boarding (or day caring - my guys love that treat) your pet at Eagle, please do. You will not regret it, your pet will be happy, tired (in a good way), and relaxed. Now that my hound is completely healed, she'll be going back for day care (and probably a bath...she'd overdue!). Five star review, and recommended without hesitation!

Kelly Hunter

2023-07

They really came through when boarding our pet. Very professional, family run business. They even raise rescue dogs here.

Rebecca Davidson

2019-05

It was our first time boarding our dog there and we will never go back! Our dog was there for a little over a week and lost 12 pounds and got pneumonia. We were never notified that he was not eating or doing well. Very upsetting to come home from vacation and rush our dog (whom was covered in urine from another dog) to the vet for hydration, medication and the possibility of hospitalization. Not only was the cost of boarding and vet bills extremely high, the emotional stress on the dog and family took a toll. We will never go back.

Daniel Lines

2018-05

Left our two dogs for one week while we were away on vacation. They claimed they were bathed and we were charged for it. Our dogs left there smelling like urine. This makes me wonder, were my dogs taken out or left in the kennel to piss and deal with it. After they were bathed at home we realized just how filthy they were. We also left them enough food for two feedings per day and half of it was returned. On top of that we called five times and left two messages requesting a call back, none of the calls were returned. We will not return with our pets, if I cant even get a call back I definitely cant trust them with my pets.

Faith Elizabeth

2019-05

I went there and helped out for a couple hours and saw first hand what they do and how they care for the animals there. They take such good care of them even the ones that aren’t the nicest. I loved eagle kennel and the people there. It is owned by a family and their oldest son even works there and helps out. It is a great environment to be in.

Stephen Pomraning

2020-05

Was able to see the facilities when we adopted through Phoenix Rescue. Great team of people dedicated to providing care for your animals.

M.A. Bailey

2023-08

Terrible communication. No response to multiple calls & my dog had a terrible case of kennel cough upon my return.

Wilfredo “Sonido Clandestino” Lugo

2020-05

Home of Phoenix Animal Rescue. Love their service. Contact them if you're looking to adopt a new pet friend.

Michael Boggs

2021-05

They do such a great job. We always feel the utmost confidence when our bird comes for a stay.

Mike Nappi

2018-05

Excellent kennel. Clean and well kept. In a class above many of the other kennels in the surrounding areas.

Michelle Uncle

2018-05

Place looked clean, and they took very good care of a dog named Duke that had cancer.

Christina Hack

2018-05

Terrible experience. Boarded dog there 1 week and she came home with bloody paws.

Valerie Chambers

2020-05

Clean, professional, and run by knowledgeable staff who really care about your pets.

J So

2019-05

A great kennel that provides conscientious care for all animals.

Enrique Balladares

2023-05

Great staff who really cares for the animals.

Lauren Cortesi

2018-05

This kennel smells to high heaven, and the dogs are kept in sub standard cages.

PAH

2022-05

Always take care of Harper and Zoey very well

Matt Blue

2021-05

Great staff, where we adopted our puppy

Mark Brady

2022-05

Great people doing great work

jerry fisicaro

2021-05

Knowledgeable people, will be waiting for updates,

John Olson

2021-05

Great people, great place.

Wanda Curlee

2019-05

Great interactive show

Jacque Zakorchemny

2019-05

We have used for years