Boop the Snoot Pet Sitting LLC

Elizabeth Eisaman

2023-11

Jennifer is untrustworthy. She was gone significantly more than discussed, lied about when she was there, allowed her minor child to feed my dogs unsupervised. The child gave medication to the wrong dog and gave the wrong dose. Jennifer also refuses to answer if her child is covered by her insurance. She turned off my outside cameras directly after I confronted her about being gone for almost 6 hours well past dinner time. The first night she was at my home she crated my dogs without a potty break from 8:20pm to 8:48 am. She fed my dogs breakfast at that time then "dinner" at 12:31pm! They did not get to eat again until after 8:30am the following morning. She gave very little interaction with the dogs as I have cameras inside and could see that she sat on the couch ignoring them most of the (short) time she was there. Be careful she uses 'fancy' language to deny and overlook major problems. Jennifer is extremely untrustworthy and has been caught in several lies. I will never trust her in my home or with my dogs again.

Amanda

2024-04

Would give zero if it was an option.We contacted Jenny on Dec 17th 2023 to see if she would be able to watch our dogs while we were away on vacation in April 2024. She responded right away and we set up a meet and greet. The meet and greet went well- no concerns. We let her know on Dec 22nd that we would book her to watch one of our dogs overnight from April 25th to April 30th. She set up the appointments in the calendar on Jan 17th which came with an automated payment link, and I paid her the full amount of $500 on Jan 28th. On March 19th, we reached out to let her know we would not be needing her services in April as something had come up. She did not respond. I went in and canceled the "appointments" in the system on March 24th, thinking maybe she didn't see my message or our MULTIPLE phone calls to her, but she would definitely see her calendar. She responded on March 28th and told us she is sorry plans had to be canceled, and said that the payment stays on the account so to let her know when we want to book again.We responded back on March 29th asking her for a refund because with what we have going on we really don't know the next time we would need her services. No response. We sent another message on April 14th asking when we would get refunded the money as we could really use it right now because of our situation, and as of today, April 22nd, we still have no response from her.Looking at the cancellation policy: "Clients may cancel the booking up to 24 hours before the due time". It does not say anything about not being able to receive a refund. We were considerate and gave her PLENTY of notice to be able to book with another client, and we paid her way in advance to be sure that the trust was there. Clearly we were mistaken.Long story short-- VERY unprofessional and VERY inconsiderate. We are going through a really hard time right now as we explained to her, and this was not a small amount of money to lose. Honestly just at a loss for words with how awful this whole situation is. PLEASE do not book her services, and PLEASE do not trust her.

Adella Boord

2023-08

Jennifer has taken care of my 3 dogs for years. Every time we have to be away from home, we can count on her. The dogs even get excited when they hear her voice on the phone. They just adore her❤️. I never worry about my little angels when she’s taking care of them.