4.3 (614)
1320 Lincoln Way E Suite 20, Chambersburg, PA 17202
(717) 753-6248
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
L R
2024-04
there was this wonderful man who was cleaning the fish tanks. educated me and my girlfriends on multiple fish and even showed us an eel named clyde. it was a wonderful experience
Just-Be Cool
2024-04
Always a pleasure to shop there. Every associate has been helpful.
Trevor
2023-05
This is a 1 star for petco as a whole, and has nothing to do with the staff. The staff here are awesome.Fish are infested with ich. I know its not any of the employees faults. I did some digging around the internet and learned petco does not have any fish quarantine procedures and petco staff are not aloud to medicate fish.If you plan on buying fish from petco or any corporate owned petstore, be sure you have a quarantine tank set up, know how to run a quarantine tank, know how to diagnose fish, and know how to medicate fish. If not, youre going to run into this problem with every single fish you buy. Nobody in this hobby wants to buy dieing fish.
Greg Lambert
2024-03
Top notch fish and aquarium supplies. Excellent service with very knowledgeable helpful staff.
Joan Lahr
2023-08
I’ve been going here for training with Silas. I’ve been very pleased. I get exactly what I need to help my dog and Silas is very professional. They have been flexible when I need to adjust my appointment.I’ve also had my dog groomed here. And although the haircut didn’t quite turn out like I wanted, that’s my fault I probably told them to cut it shorter than I really wanted. However, my dog looked pretty good, and he was not traumatized in the least, he loves to go there and the staff at the grooming center are very kind.
Elizabeth Padilla
2024-04
Nice clean place. Polite workers very helpful people. Some good prices
A Troup
2024-02
Great selection, nice store, competitive prices. This is now my main pet supply store.
Diana Bakner
2024-01
PETCO needs to have a cashier available at it's register . I was inline with two other customers waiting for a clerk. We had to go look for someone to come to the register.
Kathy Shahin
2024-02
I was able to find all of the supplies I was looking for. There were sale people around to help me find what I was looking for as well.
Doug Lord
2020-05
The Workers here are Amazing They actually care about the animals. We walked in the store at 730 on a Friday night with intentions of buying our first bird. All of the workers were friendly and helpful as well as knowledgeable They even stayed after closing to help us out with our newest member of our Family A Green Cheek Conure named CASH If you have thoughts of getting a pet Go here first You won't be disappointed!!
Itzellive
2019-05
I go in way to much with the kids but I always get treated great . Staff is always friendly , and store is always clean .My dog got a nail trim and buff , it was a great easy experience and affordable. happy dog happy us.
Suzanne Furtado
2024-02
Your fish guy is the best he knows his stuff always helpful
Rargz
2024-03
15 minutes waiting for someone to apear at the damn register. No stupid employee around. Bunch of useless humans
Amber Haight
2023-05
Great store. The only thing that could make it better is employees. Wow... There is 1 in there that has to hold conversation with you. Normally it is okay. But sometimes I do not want it to take 45 mins to get crickets.
Lisa Landman
2023-08
Went to the Chambersburg store and purchased over $150 worth of items and was told that I had to pay 10 cents for a bag. Seriously?? I was told it was a corporate policy and that they had to follow. Well, if they can't provide me with a bag after spending that kind of money then I no longer will shop at Petco!! I'll shop at Petsmart and Chewy.
Grace Anderson
2023-11
They take good care of their reptiles. Found some frogs that are hard to come by and they were very knowledgeable about them.
Debbie Jacob
2023-10
I've been taking my bernese mt dog for grooming every 5 wks...typically cost me 130-150.00..today I go pu up my dog and they try and spring a bill for 202.00 because "corporate " says the groomer isn't doing enough dogs! I said well you cannot spring a 200.00 bill on me without discussing it with me and expect me to pay it....I refuse..I paid $156.00...this evening I get several text canceling all of my pets appts for the rest of the year
Destiny Anderson
2022-05
I would have only scored the store at a 7 usually but I love your new aquatic associate George. He was engaging and helped me pick out and buy over 10 fish. He was informative about every fish I asked about. He made sure to ask questions regarding my current tank setups to ensure I bought the right fish. He's an amazing addition!
Mary Nolan
2023-05
We absolutely love Petco! We just started shopping here recently. We always went to Petsmart before because we honestly forgot that we even had a Petco here. The staff is SO helpful! We just started with a fish tank about a month ago, and everyone has been wonderful with all of our questions and visits. We also have a kitty, and I will be shopping more often for him at Petco as well. I really love the Vital Care program, and I plan to enroll our cat and our fish.
Jim Cohen
2022-05
We had our dogs haircut and they look way better than last time we were there. The staff is very friendly and courteous.Again we go there because they work with our schedules. They do, do a good job on the haircut, but could use more time on the nails. Otherwise good job. 👍
Stephanie Castellano
2022-05
Great selection of dog and cat items priced even less than we can get them from on chewy. Very knowledgeable staff who are eager to help. We purchased puppy classes and were so happy with Ariel that we continued the training program afterwards for several more months. Store is always clean too.
Nina Powers
2023-05
George was very knowledgeable and helpful when I came in to purchase a few extra fish for my sons tank. He recommended a new food for me to try with my fish as well and they loved it! Thank you for your help and excellent customer service George!
Sue Scholl
2023-06
It was pretty expensive, but my grand daughters loved getting their 1st pet there(hamster)I was asked a couple of times if I needed help with anything else, so that's good.
Beth Andrew
2023-11
Prices a bit high and the store is, in my opinion, strangely organized.
Alexander Laskey
2023-08
This petco is very clean, spacious and organized. The staff here are always helpful, nice and informative.I would very much like to be a regular customer.
Annah Barahona
2023-05
I took my small breed dog into petco for a haircut and the halloween package they offered. I walked out paying $90 which was a little confusing to me and I had to bring him back the next day so that they could finish the nail trimming service and to also fix his haircut since he did not look any different. I wanted his feathered facial hair to be cut shorter since he is a long-haired puppy. When I picked him up his haircut was way better and then I soon realized when I got come that they cut all of his whiskers off. I travel with my puppy in the car often and he can barely keep himself up and ended up throwing up everywhere, I believe, due to motion sickness from not having any whiskers. I’m a little displeased because of the price I paid.
C D
2023-05
I always went to Petco for my fish tank hobbie. They have a great employee ( Dustin) that is a wealth of knowledge about fish tanks, so thank you Dustin for being great!However the manager is useless, I have spent hundreds at that location just in fish aquarium up keep and fish. I BOUGHT 100 feeder fish.( rosey red minnows). I keep my tanks in perfect condition for temperatures and chemical levels thanks to Dustin. So I bought 100 feeders from them and over 75 died in this batch. Due to my work schedule I couldn't make it in right away. All I asked for in return for my very bad purchase was a discount on cheap fish to breed on my own. The bearded manager refused to help out and proclaimed that my water temp or nitrate level must be off. So instead of keeping a loyal customer, he showed me a program to spend more money and refused to work with me. I will never spend money there again!!! I advise people talk to Dustin about fish tank upkeep and go elsewhere to buy fish or feeders. I understand unhappy customer reviews, but this is legitimate. So now I sing from the hill tops to NOT go to petco for aquarium needs, but to talk to Dustin for advice. Good luck to anyone that has a serious hobby in freshwater aquariums. Dustin will steer you right. The short bearded man will not.
Brittany Iden
2019-05
Take my dog to Ashton every 5 weeks. She is awesome and does an amazing job on him and his Mohawk.
Willow Lesav
2018-05
Very neat and clean store with a good selection of items. The little furry friends they sell always have fairly clean cages and appear to be in good health.One visit left me a little annoyed when I went to checkout and the cashier had to finish her text before helping me. She obviously had no interest in actually working, but that doesn't reflect on the entire staff as other have been just fine.
Kyle DeCampos
2023-05
Won't lie the people and the store were great but man did my dog get an awful cut 😕 just wish they would have taken more time to make sure things were good and not rush it unfortunately won't be bringing my dog back good learning experience
Monday | 9 AM-8 PM |
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Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-8 PM |
Saturday | 9 AM-8 PM |
Sunday | 10 AM-7 PM |
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