4.4 (38)
738 Butler Crossing, Butler, PA 16001
(724) 305-8131
shoesensation.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Snow
2024-04
I am a regular customer of this store. I have never had any trouble with returns or customer satisfaction. I have had to return 2 pairs of shoes in a matter of a week and both times I have been met with resistance on defected shoes, even with insurance on the shoes.With understanding and corporation these issues where resolved quickly.
Sandy Jesteadt
2023-12
The staff at Shoe Sensation were beyond helpful! They told me about their personal experience with the shoes I was interested in and that really helped me make my decision to purchase. So nice to have someone to talk to while you're shopping rather than picking things out online not knowing what to expect.
Fran Benjamin
2023-11
I wanted to support a small company and did so, despite being profiled. I get that it is a very remote and rural area but watching and following me was extreme. I understand the young girls do not know any better, but the older woman knew better. One of the young girls was told to watch me. When the girl did not see me, the older woman asked where the girl was. As a full grown woman in her early 50's, I paused when it was said. I still patronized the business but what goes around comes around. When they are profiled or discriminated against, hopefully they can be has humble and not bothered as I was. I also contacted corporate.
Just Me
2023-09
Within 3 minutes of entering the store, we were approached 6 times by store employees. As a business owner I agree it is important to greet and help your customers, because without them your business won't last. However, give the customer a moment, 6 times in 3 minutes makes your customer feel less like a customer and more like someone who is unwelcome and has done something wrong.Overall a decent selection of shoes
Connie Cunningham
2023-10
Short on inventory. Very pleasant and friendly clerk. Didn't have my size so checked around and found the shoes I wanted. I paid & she had the shoes shipped to me.
Sarah Wolff
2023-09
My 3 daughters and I stopped by right before close. Tiffany warmly greeted us and offered assistance. I told her we were looking for school shoes and she directed us to the size chart. While my 2 daughters were trying on shoes, she took my 5 year through the isles to help her find her favorite shoes. We left we two pairs each and we’re in and out in less than a half and hour.
Steven Bobbert
2023-11
Nice shoe store to shop in with great money saving deals.. but every time I find shoes I like there's none in my size?
Jane Warner
2023-10
The staff were extremely pleasant and asked right away if I needed any help finding anything. I was looking for a pair of dress shoes and the selection was limited.
V. R. C.
2022-05
I came here looking for a mother of the bride pair of shoes with no hope. I was wrong! I happened to find one beautiful pair of shoes right for me, but they were out of my size. So the girls at the front desk made it possible to find my size and to have it delivered in less than a week. And now I am a happy mother of the bride!I recommend it!
Crystal Anthony
2023-12
Sometimes they have good batch but some aren't bàd
Connie Westfall
2023-05
The sales person was very helpful, helpful with finding right size. I was greeted as I entered the store. 1st time in the store and I would recommend others to try it out.
Todd Hindman
2024-01
Great service on our return.
Susan Hilliard
2023-11
Great prices, I got exactly what I wanted!
Justin Tirk
2023-05
The woman working today was very nice, got a pair of work shoes and a pair of pumas. Decent deal!
Jamie Strayer
2023-05
They literally show DC shoes on their ad this week and the shoes don't even exist on the ACTUAL DC website!! False advertising!!
Mr jman 47 boss
2023-05
Lady co worker doesn’t say much not my fav store
Judy Miller
2022-05
When they did not have my size, the shoes clerk ordered a pair online to be delivered to my house.
Amy Riley
2023-05
Great customer service.fantastic deals on shoes!!
Don Worley
2023-06
I have to wait for someone to bring me each pair of boots to try on, really?
Denise N
2023-05
Great customer service. Nice selection reasonable prices.
Jason Culp
2022-05
It's a shoe store.... Mid range prices
TJ Coyne
2023-05
Simply Great customer service!!
Sam Rupp
2020-05
Great customer service
Monday | 10 AM-8 PM |
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Tuesday | 10 AM-8 PM |
Wednesday | 10 AM-8 PM |
Thursday | 10 AM-8 PM |
Friday | 10 AM-8 PM |
Saturday | 10 AM-8 PM |
Sunday | 10 AM-6 PM |
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