4.2 (1156)
760 Butler Crossing, Butler, PA 16001
(724) 284-0062
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joyce Reese
2024-04
Nice, clean store. Staff member was nice. I would recommend though...before you buy anything in the store ..check their online store. We were going to buy a cat tunnel (in hand)$23, but looked online and the same tunnel was $9 IF we ordered online and picked up at this store (which we did). Doesn't make sense but whatever.
Echo Bubb
2024-04
Placed an order online for pickup to save 10%. Even though I received an email saying it was ready, I was asked to pick it up the next day anyhow. I show up and it's abruptly closed. So now they have stolen my money and refuse to give me my order. They wouldn't even bother answering the phone call from corporate. If you fulfill an online order and KNOW you are closing the store, CALL YOUR CUSTOMERS! I do not live locally.
Lynn Green
2024-03
Terrible service. Lacking in any real animal knowledge. The betta fish we're in bad shape, but I still Picked one. Tried to pay but The store will not honor THEIR OWN website pricing. Trying to charge double! The "manager" i tried to speak to literally refused to address me and walked away. Then the person at the check out threw their hands in the air and told me tough.So I left and spent my money elsewhere.I will not return to this store.I will not recommend this store.The prices are already too high and they are rude to boot.
Samantha Mauk
2024-03
The guy in the fish tank area was amazing. Answered all of my questions and more! Offered great input. When it comes time to get my new pet, I'm definitely coming back!
John Thomas
2024-03
girl at the. desk was EXCELLENT. WELL INFORMED, POLITE AND ABOVE ALL NEAT LOOKING. MAN WHO CHECKED ME OUT WAS EQUALLY HELPFUL WITH REGARDS TO ANY POSSIBLE RETURN. HE TOO WAS COURTEOUS AND VERY KNOWLEDGEABLE. GREAT EXPERIENCE.
Deni Whitmire
2024-03
They had the laser pointer I was looking for and some dental treats for my dog, but when I got to the register I was told I had to pay $.10 for a bag. Come on! You charge enough to cover the cost of a flimsy plastic bag!
Wendy Fischer
2024-02
Ava is AMAZING! She is super knowledgeable and friendly. She is a great dog trainer. I would highly recommend her!
Robert Troutman
2024-04
Very nice store easy to find what you're looking for easy to get in and out and plenty of parking I would recommend this place
Lisa Murano
2021-05
Took my dog after her vet appointment and she enjoyed walking around and picking out treats. She doesn't get out much now so this was super fun for her! The aisles are wide and uncluttered, so she doesn't bump into stuff with her wheelchair.Such a great selection of.... Everything! I actually found some treats I've been looking for (at different stores) for months, so the cats were happy about that. We found everything we needed and everything working was super friendly to us!
Violet Barker
2024-01
Tried returning my dead fish I only had for 2 hours and they didn’t accept it so I wasted my money thinking the 30 day return policy would cover my dead fish. I’ll take my business to petsmart
Brandy Reep
2023-06
Petco grooming in Butler is amazing. They do a wonderful job with my anxious dog. He always smells and looks amazing. The haircut is perfect. Thank you Laike for your groom.
rt yates
2020-05
This spot was cool. Lots of pet supplies and ideas for pets. I was in the process of getting a new puppy and was pleasantly surprised by the amount of toys and puppy care items that were up for sale. I would shop here again for sure.
Megan Taylor
2023-12
I noticed they were selling ferrets for 400 dollars! I don't know how they live with themselves! The man snarkly said to me. "Well you guys keep paying that price for them" its nice to know petco employees not only belittle their customers. They are proud to screw people out of their money "because they can". These animals used to be 79 dollars!! And half of that ALEAST was a vet bill for canine distemper and rabies shots and odor defense.
B Groves
2023-12
Went and got a scratching post for our cats and they love it, of course. Got some cute toys also for them. Nice little place, clean store.
Beth Neff
2023-12
Love shopping their the people are so friendly and concerned about what u need for ur animals and if u can't find what ur looking for the employees will go out of their way to make sure u find what you are getting for your animals
Michele Esposito
2024-02
Workers are really helpful,nice, Always find what I need there
julie edwards
2022-05
Been a fan for 20 years, I prefer quality food and will pay for it.Would love to be able to afford some antlers...how the fudge are they so expensive....my dogs have bone envy ...
Charles Losser
2023-10
The workers inside the store are helpful...mean while the vaccine clinic tells u stuff then doesn't follow through...I was honest about my dogs rabies vaccines and I even sent the proof in as they told me to and they even said they would change the info once info was sent...so I rushed home to take the pic of my info that was told to send in for them to tell me they are not changing anything when they said they would and knowing of the vaccine info...not sure if ill be going backnto them bc of this.
Kimberly Zbuckvich
2024-01
Kyle at the fish section is amazing so kind and helpful. He deserves a raise
Steve Waddell
2023-09
Shopped there on 8/26/23, bought about 9 items and at checkout I was asked if id like to purchase a bag for 10 cents. They already have outrageous prices and yet they expect you to pay for a plastic bag to carry your stuff to the car in. WON'T be shopping there ever again. Ridiculous !
The Fischer's
2024-01
Always has what I need, is clean and the staff is helpful but not hovering.
Colleen D
2023-05
This location is clean, organized and tidy. I stopped for some stocking stuffers for my pets, as they have unique items you cannot find elsewhere. The cashier who waited on me was super nice, friendly and funny and made me feel welcome. I always find something good here. The only reason I gave it 3 stars, is the prices are quite high, even for small simple things like cat treats.
Alexis Boyd
2023-07
Laike does a fantastic job taking care of my Rough Collie with a long fur double coat! She listens to what I want and remembers for all visits after. I truly appreciate her and would recommend her to anyone.
Alyssa Forte
2023-10
The employees at Petco are great! I am in there a lot bc I have 12 animals and roughly 2500 bugs lol the prices are way too high though.
Wendy Kirkpatrick
2023-05
There are too many cute things here! I need a Petco budget!
Chelsea McCartney
2023-05
It's not a bad store. I just seem to have bad luck and they're always out of the cat food I need when I go there to get it. Otherwise, I've never had an issue with the store. Employees are friendly, check out is quick and efficient, store is clean.
Tina McCloskey
2023-11
We were looking for a pet bed and saw a variety of selections. We were pleased to find the perfect pet bed and our pets took to it right away.
Chris Zanoli
2023-11
Clean store, items were in their correct spot when looking for sizes of collars and harnesses. Friendly staff as well.
Bunny Rodriguez
2023-05
Had a lot of boxes with product in them nearby the shelves. I get if it was like restocking day but it was a Saturday so it was a little too busy for that. But it was a good setup to the store otherwise and staff was helpful
Danielle Reese
2023-07
I’ve taken my sheep doodle to Petco for over a year now for grooming. I am very happy with the results. Megan does a wonderful job with my guy.
Monday | 9 AM-8 PM |
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Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-8 PM |
Saturday | 9 AM-8 PM |
Sunday | 10 AM-7 PM |
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