Fish Factory

Anetta

2024-04

This place is great. Everyone here is very friendly and helpful. We came to this store from NJ and drove 30 miles one way. Been here 3 times already and we will always return. Helpful staff. We got fresh water fish. All happy and healthy. Just wanted to say Thank you :-)

Justin whittock

2024-03

I have my own aquatics business, and I had a customer tank who had sprung a leak. The tank I was dealing with had been discontinued for several years, but Fish Factory had one in stock. They saved the day, and they didn't rob me. I'm happy to do my business here.

happygwen1

2024-03

This place is a Hidden Gem !!!The staff is amazing very knowledgeable they take the time to answer questions & educate .Great customer service !Thank you Dan and Roy for all your help with my red slider… You guys are the Best!!!

John Amberg

2024-04

The owner knows his trade well. So many hundreds of thousands of fish! 2 rooms dedicated to fresh and salt. Not being a chain store is a nice touch. Help support the individual business. Be remembered for making purchases. Everyone wants a discount. I'm speaking as being rewarded with knowledge and personal attention.

Dan Zalinsky

2024-04

Went there for the first time this past weekend. Amazing selection of saltwater fish that you can’t really find anywhere else. Jim was super helpful and really took the time to explain everything to me. Would highly recommend and I can’t wait to go back to add some more fish to my aquarium.

Ryan Sparks

2024-04

I would highly highly recommend this place. Great selection of live fish and dry goods. I showed up 2 minutes after they were supposed to close, and they were nice enough to stay open an extra 10 minutes for me! Not many places would do that!

Donna Loichle

2023-11

The fish factory is amazing, I went to purchase some shrimp and stumbled across a black and white half moon Betta. The gentleman working the fish room was very polite and knowledgeable. While he was removing her from the tank, I got excited and said, I cannot wait to get her home. He smiled at me and told me she was a male. I replied I'll take her anyway. With this being said at any given point he could have just put the fish in the bag and let me be on my way. I would have been none the wiser. This gentleman/store employee took the time to explain to me what I was purchasing. I am new to betta keeping. I also purchased some pumpkin shrimp. He listen to what I had asked and took the time to make sure that he had the right shrimp. I now have my new black and white betta home AKA Casper and my lovely pumpkin shrimp. The gentleman that runs the front counter was amazing. They also placed in the bag some informational packets and a very nifty little flashlight. I could not be more happier with this place. It is so much better than going to PetSmart or Petco as they try to educate you on what you are purchasing and genuinely care

Hoan Thai

2022-05

This store is great! Lots of variety of fish, both fresh and salt water, and the store is way bigger than what you think from the outside. The staff was knowledgeable (Dan) and were able to assist as I was looking for that perfect fish for my nano aquascape. They could use a day to organize and clean a bit, but I’m there for the fish and this place delivered. I posted a bunch of pictures to show others that they should check out the store.

Michelle Mebius

2024-03

Very happy with our experience here...great selection of supplies and variety of both fresh water and salt water species. The staff is super knowledgeable and beyond helpful...have gone back many times for various reasons and always come out satisfied and with what we needed, be it, fish, supplies or knowledge...many times all 3!

Constance Wolfgang

2024-05

Best place I've come across for koi the prices are great the koi are always a good size great coloring and the associates are always welcoming and very helpful knowledgeable about ponds and koi

Justin Cappuccino

2024-04

Great little fish room! Wide selection of fresh and saltwater wish as well as pond fish. Any equipment you could need for the hobby and friendly owner and employees.

Ed Ralff

2024-02

Friendly Hometown fish store nice selection and good quality. The owner Roy is a super nice guy. In general his fish are healthier than most of the other local pet stores

Mike R

2023-12

Amazing, Fish Factory is way, WAY better than The Hidden Reef. Check it out for yourself. Don't let the fancy shelving at The Hidden Reef fool you.You can rest assured that you will not buy sick fish here!I had a terrible experience at The Hidden Reef. Had to leave a terrible review unfortunately.I'm thankful for Fish Factory.When you come here you will immediately know that you're not dealing with a bunch of clowns.You're working with skilled pros.

Lans1phi

2024-01

I honestly absolutely love this shop it’s a hidden gem and every fish I’ve gotten has been awesome and doing well to this day I highly recommend them and there reverse osmosis water is outstanding.

Kassidy Alinea

2021-05

A real Mom-and-Pop store with a professional touch!Knowledgable staff, (Ask for Nathan!) a down to earth Owner, and a wide (and constantly updating!) selection of both Saltwater and Freshwater fish! Been a long time customer of the Fish Factory for a while, have never regretted it!Sometimes on weekends they get busy and there can be a bit of a wait, however the ever changing selection of fish will make you keep coming back! They also offer tank services, live food options, custom fish orders(call ahead!) pond and outdoor supplies, saltwater and freshwater medications, plenty of hardscape material, and more!!

M (M World Tour Reviews)

2023-11

This store is hysterical. You walk into the graveyard of tanks dating back to the 70s. There is a display case full of worthless, dusty toys, and gadgets behind the counter. You continue through the store, pass the centerpiece coral tank (which is well taken care of), and down to what you think would be the backrooms. There is a section with a full offering of necessary products for both fresh and saltwater tanks. Then the fun walks in. You enter the freshwater fish section, and to say it's abysmal is an understatement. The tanks are dirty, super tiny, you can easily find a ton of dead fish floating around in them. Their prices are a little bit higher than the competition around the block. This place is also no where near 7,000sq ft, it's closer to 2,000. The freshwater section offers a full variety of fish from puffers to fancy gold fish. The problem is that the tanks are too small, and the freshwater section is always filthy and soaking wet on the floor. The real fun is when you enter the saltwater area. For a while this was taken care of by a separate company, which completely transformed the room and brought it back to life. Unfortunately, that team is no longer there and the saltwater section has already started to go back to it's original battered state. If you do buy a fish from here, make sure you quarantine it before adding it to your main tank. Aside from that, I tried to work with the owner to help sell and maintain stock levels. The owner didn't like the way I worked, so he fired me after a few weeks. And that's ok. My short employment here at the fish factory has nothing to do with this review, regardless of what Roy the owner thinks. This isn't a personal review, it's a professional review. Save your money and head down the block to the enormous Hidden Reef. They have three times the amount of product, usually even for a bit less! Plus, all of their staff is trained to help ensure you're set up 100% for anything you want. They even have a bunch of reptiles and offer limited dog and cat food and goods.

Derek Smith

2023-08

I bought plants and shrimp you can not beat their prices on them. There might not be name tags for everything in the place where they are but just talk to the employees and they will help you out. And with my experience they give good portion of stuff like floating plants.

Zen Traveler

2020-05

The only thing the Fish Factory needs to be great, is maybe a coat of paint to give the outside entrance some more curb appeal. On the the inside it’s packed with a great selection of aquarium, reptile and pond needs. The staff are particularly knowledgeable and helpful. It’s always great to see a patient person keep a smile when rifled with a hundred questions from a new hobby enthusiast.

Alexa

2023-05

Great selection of fish and they look in great condition. I was able to upgrade my fish tank and to find some white cloud minnows to stock it with. Helpful and knowledgeable staff.

keith piuma

2024-03

Everything was great there everybody was helpful the tanks were clean taking care of well no dead fish in the tanks the place is spotless in the back in all their tanks the guys are great I'd recommend them to everyone

Wanda Tate

2022-05

If you’re just starting a fish tank this is the place to go. The staff there are remarkable in helping what ever you need to know about starting your new take. They know the fish that you should start with and anything else you would need to start. Love you Guys

Elisa Winter

2024-03

Love coming here for salt water fish and supplies! Helpful staff and they know their stuff.

Stephanie McGinnis

2023-07

My husband and I come here quite frequently with our granddaughter. We love to support mom and pop stores. I have to say that James is absolutely fantastic! His knowledge of all the different fish is incredible and he is always kind, funny and extremely helpful. James, we love you to pieces and thank you to the owner for hiring such an amazing man!!! You have our business forever!

John Smith

2023-11

Giving two star because they charge 3% credit card fee on top of sale tax added. The Hidden Reef down the street doesn’t have credit card fee and many online store also.

HOWARD MCGOLDRICK

2022-05

Very friendly knowledgeable staff that guided me through selecting algae eating fish for a pond.

Ryan Simmons (IONRyan)

2023-06

What a lovely store! The gentlemen who assisted me were both super helpful. It was really cool checking out their extensive inventory of freshwater and saltwater fish plus their pond area! I was buying a $4 fish right at closing and they treated me like I was their top priority. It was greatly appreciated.

Tammy Schwartz

2023-05

Omg. The best place ever.Roy and the gang are the nicest people you'll meet. They really know their stuff.Everything we've ever bought from them has been %100.We leave there feeling confident that our purchase and new found knowledge will see us through another Koi pond season!Love you guys!Tammy and Ron

Ms Cruz

2023-05

Definitely worth a visit very helpful staff that always helps me Everytime j come in I buy my fish here and come here for any questions or help I need they made me understand it alot more great place definitely recommend staff is helpful

Rahul Patel

2021-05

Always a pleasure here! Roy treats everyone like family! My 2 baby clowns are healthy and happy!Thank you sir!!

Nathan Miller

2020-05

Purchased several corydoras from them several weeks back and they are doing fantastic! Cool place great plants with personable fish. Great for live food enthusiasts!