Burlington

Hector Pompa

2024-05

Upon entering the store, I couldn't help but notice that it seemed more like a warehouse for resellers rather than a retail space for regular customers. The shelves were often sparse, and what caught my attention the most was witnessing someone coming out of the back with multiple boxes of shoes. It was evident that they were catering more to resellers than to the everyday shopper.As a customer, I felt disregarded and disheartened by this blatant prioritization of resellers. It's disappointing to see a store favoring those who aim to profit over genuine patrons who simply seek quality products at reasonable prices.

Aaron R. Romeo

2024-03

Good Service…..Grand Selection. Maya With The Good Customer Service. My Name Is A Brand Too….But Wonder If That’s Their Actual Name Lol….Anywho, Thank You Again.🙌🏼🔥@gothhopromeo

Jay Purohit

2024-03

Very awesome place...you find the clothes with great quality at budget prices..

Randall Cox

2024-04

Always neat items to find. Love coming here.

vineet arora

2023-11

One of the best shopping lot at its best prices for clothes, shoes, winter jackets and much more.

Well versed in bird law

2023-10

I enjoy shopping here. I just wish they had more. That won't stop me from coming back though

Emily Uzar

2023-09

Glad to have some new stores coming to Bridgeville. Do not regularly shop at Burlington's but I usually always find something when I walk in. Friendly staff, clean store, not stocked to the brim.

Pamela Mahon

2023-05

Within 30 seconds of walking into the store, I felt like I was not wanted or appreciated as a customer. There was apparently a shift switch during this time and as the one employee(Leanne)was filling in the younger employee, I overheard her say "well I guess people don't believe in going to family picnics anymore, they just want to come here and shop." I understand your frustration, that you have to work on a holiday but you should be grateful that in this economy people are still willing to go buy things from your store. If it wasn't for your customers you wouldn't have a job. But what bothered me the most was the assumption that every person w walking through that door had a family picnic to attend. As it turned out i was in the store today trying to find a new sun dress to wear to a family reunion next weekend. My family lives 5 hours away, this is the first reunion since my mom's passing. I don't think i, or my younger sister needed to hear this rude comment. Get your employees in line. And shame on the older employee for not teaching the younger employee. Can't just blame young people for poor customer service.

Karen Klink

2024-02

Always find nice items here

Corina Mayo

2022-05

On this visit, we found some good deals on household items.The picture wall 🖼 art are very reasonably priced and a lot of variety ones to choose from.Service clerks at check out counter were all nice and friendly. Just need to work on placing items in shopping bags.

Corina Mayo

2022-05

Not what the store uses to be.Employees are bored and don't want to be there. They don't smile or greet you like they used to. It seems to be just a job for them as the younger generations just come and go.Shelves are messy and items are scattered and thrown about. (I understand customers do the same but you can tell when you're shopping and watching employees.Makes it less enjoyable to shop there.

Rose Moses

2022-05

I just went in to newly opened store for some Christmas shopping 🛍

#JesusisActive Ministry Media

2023-05

Great quality for a great price! Seriously. Awesome customer service at all of the locations we've visited around the Pittsburgh area. Always friendly staff and this place seems to have a little bit of everything.

Tiffany Gilotte

2023-07

Terrible place! Pushes people out of the store 30 minutes before close!!! Teenagers run the store and try to close everything down at 9:30pm

Michael Evans

2023-05

Alaska Airlines lost my bag and compensated me $300. I couldnt think of a better place to go. I cant phasom what the total was retail. Alaska Airlines is amazing and so is Burlington

Jacqueline Milhollan

2023-08

Clean, decent selection of discounted goods for a smaller store.

Professional Lead

2022-05

Customer service and selection vary tremendously depending on the Burlington location, with the Bridgeville selection being the worst and the poorest customer service. As part of Burlington's "Loyalty Membership" for years, this program (by our phone number) documents your purchases with the date in case of a possible return. With thousands of dollars spent, we've rarely had a return. However, at the Bridgeville location, we purchased a coat that was totally sub quality, resulting in a need for it to be returned. When doing so, Jodi, the acting manager, serviced the transaction and she was requested to pull up our loyalty membership so we would be able to know the exact date our item was purchased. Since we traveled often this holiday season, this date of purchase would have assisted us in knowing when and which property we needed to get the tags from. In a move of sheer oddity, Jodi felt very comfortable with refusing to even pull up our loyalty membership, which is so, so very basic. She gave an unusually hard time just for information that I had to look up after we departed the store. Within minutes, over the phone, a different branch assisted and we were able to get all that was needed for a successful $30 return. A different Burlington location, not the Bridgeville location, assisted with a smile and they strictly followed policy, as did we. Same company, different experiences. So, when service is subjective you will certainly ask why and why target us, so we reported Jodi to Burlington's headquarters and they enlisted Julie, a local Pittsburgh District manager. However, prior to Julie calling, our concern was accidentally sent to the manager in the Midwest. God bless her, although this unruly behavior didn't happen at her store under her jurisdiction, she called the same day, apologized, and we even shared a good laugh. Super polite. Julie, the Pittsburgh District manager who actually had jurisdiction over Jodi in Bridgeville, called a few days later and she had music BLARING in the background on a "professional" call. Some things are not under our control but we all know not to have our music Blasting if you are interviewing for a new position telephonically or speaking to someone you think is valuable. That, we can attempt to control. Julie, the Pittsburgh District Manager, did not apologize at any time during the conversation, was certainly disinterested, appeared to have a predetermination, and would have certainly acted differently had she called on Burlington's corporate, recorded line. If you've lived long enough, you will encounter people, like Julie, who are not happy campers because a complaint was rightfully lodged against their department. Therein lies the mistake the corporate office made, they sent the concern BACK to people who have an interest in hiding it. This environment is a pure example of "we've investigated ourselves and found no wrongdoing". Well, the good news is this, we are no longer willing to spend our American dollars here. One location is stellar, the next is horrid, one district manager accidentally calling is from the Midwest was human and kind, then we have Julie, a different district manager servicing the Bridgeville area, was retaliatory for the "nerve" of a customer sharing their experience. Burlington is a publicly traded company with owners that do not appreciate poor service resulting in loss of frequent customers resulting in loss of frequent customers.

Lisa Cannon

2023-05

Staff was friendly and helpful. Limited selection of what I was looking for, but found some good bargains nonetheless.

Jhw

2022-05

Pretty low end. Visually bland with functional but boring displays. Everything is rifled. The housewares/home goods are one step up from a flea market.

kertrica watson

2022-05

All of the name brand items we offer for a lower price. It's like getting it for free. Everyone wants to look good. But who wants to make it an expense. Get more, pay less!!

X.0806.X

2023-05

Burlington products are good quality but employees are rude. I was treated very badly and felt very unwelcome. Service was of the poorest quality. Would not recommend to my worst enemy.

Ramy Bolton

2022-05

Store has a much better selection now than when they first opened and very reasonable prices.

CWPC wilson

2023-05

Clean and nice staff. Lot of clothes, shoes and accessories for adults, kids and home. It is awesome!

Corey Brown

2023-05

It was very nice and had alot of cheap nice stuff to decorate house.

Lata Melwani

2023-10

Great finds, cost effective buys!

Carrie Totterdale

2023-05

I was amazed at the great selection and prices. Bought a bugy full. 👍👍

B

2023-06

It's alright has some nice clothes

Caroline Pagliai

2023-07

Great prices and friendly employees

Upasana Kumar

2023-05

Good experience. Good quality products available here.

Josh Ferguson

2022-05

I wasn’t impressed. I could find a better variety at TJ Maxx and Marshall’s.