CVS

Crystal Calehuff

2023-11

Would give a five star review. Staff is extremely helpful & kind. There is a younger women with short hair and she is always extremely kind to customers. Another gentlemen with glasses who is always extremely nice. If I could give those two raises, I absolutely would. On the other hand, there is one women who is incredibly rude. I’m in this store at least 3 times a week minimum- she has short blonde wavy hair, she’s on the heavier side, no offense- mid 30-40’s in age. No glasses or anything. She is so rude! Not just once, but multiple occasions. She seems to always be doing anything but her job when I go in. Multiple times I have seen her being friendly to people she clearly knows, leaving other staff to deal with customers while she chats with her friends for 20-30 minutes. You can see her kids instantly shift whenever I walk in there, and other customers as well. She gives extremely dirty looks anytime I walk in the store. One time I saw a younger gentlemen waiting in line to purchase diapers. She proceeded to ignore him for other customers when he was FIRST in line. After being ignored and standing in line for 10-15 minutes, he ended up walking out with the diapers(can’t say I blame him) and she didn’t even notice! I went to get photos printed because my grandmother recently passed and it was about 9:30 (they close at 10 but I needed these photos) I go into the store to pickup and for whatever reason she refused to print them and said “you’re not getting these photos tonight!” She is not fit for customer care and I think the fake persona she puts on for customers and probably her boss needs to be re evaluated. Today I walked in again to get some candy, she stood there chatting with a friend and gave me the DIRTIEST look! I don’t understand it. She just seems so miserable and would be better working else where then with customers!

Cassandra Sharkus

2024-02

I love CVS! Pharmacists and staff are always friendly and helpful. I am excited when I am able to use coupons and Extra Bucks and save money!

Victoria Martinez

2023-05

The front staff is friendly, if you can find one to help you. The female pharmacist with the black glasses and dark hair (not Michelle) is so rude. We were told my script would be ready in 20-25 minutes. The lobby filled up and emptied. We went back up to ask the desk person how much longer it would be after waiting 45 minutes and the pharmacist started yelling across the floor that she had far more orders before mine. I made a comment about not needing to be rude. It was only 20 pills, which took her another 10 minutes. I had just gotten discharged from surgery and I didn't appreciate being treated like an addict. She should learn some manners or get in a field that doesn't require customer service. Have switched my scripts to rite aid.

Shannon Talanca

2023-06

Yet another fantastic experience with this incompetent, rude location. Prepaid for DELIVERY, delivery time said same day within 2 hours. 2 hours pass and I call customer service to be told I’ll have to go pick it up because delivery is done for the day. Minute 11 in the drive-thru which has moved literally one car. Again - if NOT for the carepass program I would go ANYWHERE but here to fill my prescriptions. PS - pharmacy manager, don’t bother with your obligatory “apology” email that reeks of insincerity. You’re not fooling anyone.

Jeremy Albertson

2024-04

Really didn't even want to give them 1 star. This place is not reliable. And the staff could care less if u died in there parking lot

tammy smith

2023-09

I would have given 5 stars but the only reason I didn't was because you can't always find someone for questions. Have I had some problems...yes but that being said 99.9% of the time it wasn't the pharmacy fault. If you think the Berwick CVS is so bad switch all your stuff to Bloomsburg. Guaranteed you will have an even worse experience. Remember that people are human. Be kind!!!

Kristen Dohl

2023-05

Was told by phone call a prescription would be ready a certain time. Apparently was on back order. Waited in line for 15 mins just to be told they have no clue when it will be in. If something is not available, it would be common courtesy to let the customer know. A simple phone call Instead of having the customer wait in a long line to find out it’s not even there.Not the 1st time this has happened!

Sheila Patoka

2023-05

Pharmacy is rude. They made me go to three different counters because they wouldn't listen to what I needed and then proceeded to give me attitude when I got angry. I was standing there for 10+ minutes before I snapped. I hate being a Karen, but they really bring it out of you. I don't know why they run three counters when they only have one person working. Makes absolutely no sense.

jennifer sponenberg

2023-05

Horrible pharmacy. Seriously the worst people I have ever encountered. For 3 weeks in a row I have called to pick up weekly meds and they put me on hold and i have to talk to 4 different people unti finally reaching a supervisor who knows what they are doing. All of the previous technicians were not able to find my prescriptions under my notes or profile. Clearly they have no clue what they are doing AT ALL. I had to get my medications on a friday afternoon, only for them to tell me that they are out and that i "should have received a text". Well there was no text and now I am detoxing until Monday at 8.5 months pregnant. Complete and total negligence on their part. Hands down worst pharmacy I have ever gone to. Will never return.

Jody K

2022-05

After being inundated with phone calls that the prescriptions are ready...they were not. Showing up to pickup ended up trying to clarify the problem. Reschedule to pickup in 3 days, still not ready. Promised in 45 minutes, still two prescriptions missing. So unprofessional. This was our second month from transferring due to our pharmacy closing.....transferring away. No choice. 👎🏿DO NOT RECOMMEND

Colleen Vassallo

2024-04

Polite and welcoming. Helpful all out wonderful experience

Candi Cole

2022-05

I stopped at drive thru pharmacy for Covid tests for a few family members and the lady at the window was just the absolute rudest person. First, she snapped at me saying “u think u have Covid and u are out and don’t have mask on?” After informing her it is other family members who think they have it….. after she walked away (back turned), making snippy comment about me to another employee…… she came back and said we weren't in her system and asked for insurance. I handed it through window to her, and she held it up and laughed and said “I said insurance….this isn’t going to work!” I told her that I kno it looks like a pharmacy discount card, but I assure her that it is our actual insurance from our union insurance and has coverage for the test I’m requesting! A few more smirky comments from her I told her give me my card and I’ll go elsewhere! I will never return to that CVS pharmacy the customer service was the worst (nastiest) I have Ever experienced in 45 years! I have never written a Google review but after that situation I had to share!

K Rice

2023-05

Store: Associates are always friendly and helpful. Large store has a wonderful selection of items and is uncluttered.Pharmacy: The only pharmacy where I have my vaccinations administered. The pharmacists are very professional and knowledgeable.

Rosemary Platt

2022-05

CVS pharmacy needs to hire new pharmacy techs that are people friendly. Their pharmacy techs can be very rude to their customers. I have watched many times how they have treated their customers like they are just a nuisance for being there. If it wasn't for the customers they wouldn't have a job! Please CVS if you cannot hire new pharmacy techs then please have a training class on how to be more people friendly!!

R Zim11

2023-10

Plan on waiting an hour in the drive through. They take a 10 minute break between each car.

Kev Farv

2021-05

I normally never shop at the CVS in berwick, but I was in town and I decided to stop in. I was in need of candy for a fundraiser for an event this weekend honor someone with cancer. I had my bag that I always carry on me. It has my keys, my wallet and my cellphone. At this put of my shopping the women at the counter didn’t take her eyes off me. I made my way I little further in the store. Instantly, the women yelled at me and told me that “We make customer keep there bags in the front of the store.” I replied with “well that’s not going to happen as it has all my money in it.” She continued to give me attitude. At this put I threw the stuff down and told her that I’ll take my business somewhere else then. I understand there’s probably a problem with thief in the area, but there’s another ways of handling these kinds of situatioand. I will no longer be a customer of CVS. Thank you the women working that night for judging a book by its cover.

Maryanne Makowski

2023-05

This store is one of the best I've visited. It's clean, free of clutter, and the staff is friendly and helpful. Whenever I approach an employee, they are more than willing to help, and I never need to wait to check out.

Lol Lol

2023-07

They have the slowest drive thru pharmacy...everytime I go I'm always waiting at least 15-20 minutes smh I don't get it

Alyra JD

2022-05

It has been a week since I first called to transfer my medication due to me moving to the area an I told them multiple times I needed the one prescription because I was low on it, well now I have been out of said prescription for days an still they have yet to fill it even tho it was transferred. I do NOT recommend this pharmacy.

Ed Zimmerman

2023-06

Rude and incompetent doesn’t even begin to describe this pharmacy. And they know they’re one of the only games in town.

K K

2022-05

came in to buy a drink, self checkout machine was going crazy because there was a piece of paper stuck at the automatic coupon reader. i didn't know what was going on at the time with the machine, the girl at the register came and help me.

Marie Myers

2023-05

I always get a negative attitude from the pharmacy. Also I dropped off instant cameras for development and it took 4 months only to receive nothing

chequita Taylor

2022-05

Too slow at the drive through and at the pharmacy counter. Tell people their medicine is ready and you get to the pharmacy and you have to wait.

Bob Deibert

2022-05

they call you and tell you your prescription is ready and then you drive there, waiste gas and time to have them tell you dont have it..that happens a lot..many this happens to

Gregory Doskicz

2022-05

Pharmacy is the worst have problems everymonth. Will never use them again.

Wendy Eveland (SeitekiAkumu)

2021-05

Got some pretty jewelry on sale and some over priced markers. No line. Quick in n out.

Laura Cole

2020-05

I just bought this blanket today there and there was this thing in there for a phone and there is nothing in it you guys need to update security obviously there's shoplifting going on

Jody Butterfield

2022-05

Gentlemen that waited on me at checkout was polite and friendly

Dimitrios Bolkas

2022-05

I have been waiting for more than an hour for my second covid dose.. Ridiculous..

Mike Springman

2023-05

Very clean store and the staff is super friendly!