CVS Pharmacy

Traci Hainley

2024-03

My family switched from this local CVS Pharmacy for numerous reasons (too many to mention in this review), but the main reason is due to poor customer service by a particular Pharmacy staff member by the name of Michelle (on several occasions I might add). She is very ignorant, rude, and will hang up on you. I did report the issue with her in the past to the kind pharmacist who was going to speak to her, but his conversation with her obviously didn’t resonate with her because she’s still nasty! My friend recently had an encounter with what she called a very rude pharmacy staff member, and I said, let me guess, her name was Michelle! She checked her receipt, and sure enough, it was! Surprise, surprise! I strongly feel if she is that miserable in her job answering phones and dealing with the public, maybe customer service is NOT the best place for her. I’m sure I’m not the only customer who’s had negative encounters with her. Hopefully someone of authority will read this and address her once again. You’re losing valuable, long-time customers like me, as my family has been doing business with you for well over 20 years!!!!! Thank you for reading my post.

Kay Tyberg

2024-05

CVS Pharmacy in Altoona has great employees that work as a team. They are compassionate and care about their customers. If they do not know the answer the staff finds the answer.

LorrieAnn Shaw

2024-01

I just recently switched from Rite Aid to CVS because my family goes there-Big Mistake!! I have two refills that were due on Christmas Day, December 25th, but the pharmacy is closed for Christmas Day. The two medications, One is called Plavix, which is a blood thinner that I CANNOT go without, so CVS decided to give me my blood thinner December 23th, which worked out , but the 2nd medication I need is called Temazepam 15mg, it is a controlled substance, but I know they give me 3 or sometimes 4 days in advance, So they will not fill my Temezapam until the 26th, which is a day later than last month. I don’t have my sleeping pill for two days simply because these Pharmacists are on some power trip.and/or displaying themselves as Physicians. If I go on and have a seizure, I’m going to file complaint against whomever is canceling my refill. If this issue is not rectified promptly, I’m going back to Rite Aid and take my family with me, and I will tell everyone I know that they should not go to that CVS, and I will them what happened to me….. I really hope that this issue is looked at and dealt with promptly. Thank You, Lorrie Shaw

Kathleen Steward Davis

2024-04

More than a couple of prescription medications that I needed to find out about when I changed health care provider & experience with the fact that I was able to save money in the store itself as well.

Elizabeth Miller

2023-05

I was supposed to be able to have a prescription filled at the end of last week and they never got it filled til today and it was because of an error in their system that they failed to correct!! I gave them the number for the pharmacy techs Friday evening and they never called them til a week later. They are a joke of a pharmacy and I got a different story from three different employees as to why it couldn’t be filled just totally unprofessional and ridiculous.They didn’t care about my suffering or pain. It shouldn’t take a week to remove an error off their system! Simple as this people weren’t doing their jobs properly.

Medusa M

2023-05

The pharmacy staff here are not only miserable human beings but extremely incompetent at that. You should all just give up at this point— you contribute nothing to society.

tony febbo

2016-05

horrible service, delivery the worst for a business I ever seen. I called customer service and they told me that the manager would would return a call to me in 3 days, never nobody ever called . no customer feedback from CVS ever. poor service all around for this company.

S A “Pappy” Kleiner

2018-05

Easy access. Sometimes wait times if busy. Reliable service. Convenient drive through.

Kris

2022-05

Maybe update your website as to the hours you're actually opened

Joshua “LuCKy” Powell

2023-05

It was normal pharmacy franchise

Bellann Herm

2017-05

Very nice people