4.1 (1985)
25101 SE Stark St, Troutdale, OR 97060
(503) 674-3944
homedepot.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Christopher Lewis
2024-04
Typical Home Depot. So if you like what Home Depot offers, this store gives you what Home Depot promises. Well stocked clean store, staff is usually helpful, but not always fully knowledgeable. Again someone will take the time to help you, but experts at this store or even knowledgeable clerks are few and far between. Plenty of parking easy to get to nice neighborhood or location. If you like Home Depot and then this Home Depot location gives you what Home Depot promises. Easy to return things just keep your receipt. Overall good experience and once again typical Home Depot and this is a well-run location.
Bob McDonald
2023-05
This is one of the places that I have been going in and out of for the better part of a month. Is that the Home Depot's fault? No, I am always forgetting one thing or another, or find some clever thing that somehow has become the most important part of my life. At the moment I'm screwing around with plumbing. My house has very screwy Plumbing. I've worked with two Associates in the last 3 weeks that are Sharp and know their stuff. They were helpful to the point that they could because these poor people are trying to figure out what I'm asking for or what the hell I'm talking about. They smile rephrase what I'm asking for so they have some idea and then they take me to it and offer a couple of other things to think about. That's pretty damn good customer service and not what you would expect especially at the Home Depot who has gone where no man has gone before looking for associates that can walk and talk and not fall down. It is serious, good help is hard to find. The other thing I appreciate at this Home Depot is the amount of product that they stock and show. I've been in other Home Depots and they don't seem to have quite the large selection this place grows. The gardening section is still setting up and the plants look frightful but if you look through them you can find some winners. So far I've not been in when it's been crazy busy, which is something else I appreciate. If you haven't I'd suggest popping in at this particular Home Depot and see if you don't notice a difference also.
Alexis Martinez
2024-01
I have never considered writing a review for a store like this but I’m my husband and frequent this location and recently had to get a new fridge. We had the wonderful opportunity to work with Arlene in the appliance department. She was an absolute treasure and we very much appreciate the work she put into helping us with this fridge and making sure it was wrapped properly for us. She was an absolute gem and by far the best experience with we had with purchasing things at Home Depot. Thank you for your kindness Arlene! I hope you are valued at Home Depot!
Bob Rossignol
2024-02
We love Home Depot! BUUUT, we will never buy another appliance from them ever again or the warranties. We bought a high end washer and gas dryer two years ago. Then both needed repairs recently. It’s been two months that we have been without working appliances. Home Depot uses third party appliance repair companies to handle the repairs. That is not the problem. Those companies do not respond or make communication simple. When they show up, they don’t have parts for weeks to do the repair. They have come and left 9 times! And today they are coming again to hopefully fix the washing machine because the previous two attempts didn’t work.We are buying from a local establishment with their own repairman next time. Otherwise, we really love Home Depot. I hope this helps someone looking to buy appliances to make the right decision.
Jo Creyf
2023-05
Huge store with enough product to make your head spin and give you vertigo. I could spend many hours here.I wish I had a huge Hope Depot like this where I live so that I'd have to order less online and wait for weeks to see that I ordered the wrong product.Great and friendly service here too.
Danielle Frank
2024-04
Robert Service LLC recommended by Home Depot came out to install a new sink and was fantastic and fast! His work is wonderful and his service is excellent. Thank you!!
Tim Vandenberg
2024-04
Like all the others. Similar layout to other stores. As usual, the staff avoided people with questions, 15 years ago, they hired knowledgeable people. Sadly, now they have to take what they can get, and it's not great.
L. White
2022-05
Very nice store, and they conveniently have in the front entrance a online order pickup Locker. They also have an area right in the entrance where you can recycle batteries light bulbs and plastic bags (ie. Amazon bubble white/blue packaging) separately.
Portland Two Wheels
2023-12
Been going here for years and even when I've had issues it's been dealt with. Like most "big box" stores sometimes help can be a challenge but there are plenty of employees there to assist you(like paint, bulk items, delivery).I even got a few curbside pickups and they were ok.I've been to several of these types of stores and HD usually ends up being my go to.
Rachael B
2021-05
Who doesn't like the home Depot!! Amazing items at amazing prices and wonderful customer service. And the really cool thing is you get to bring your pets 2
Marcia Nolting
2023-12
It's a love/ hate relationship. Lots of products, some great people, some not great people. Deliveries are often all messed up, are NEVER when they say. But it's the biggest store in town for this stuff and it's nice to get most everything you need at one place.
Harold major
2024-01
Ian was a wonderful manager I had my little one with me and he helped me out to my car. Great guy 💯😁 thank you so much for your help and assistance with trying to settle my issues I had. Thanks AGAIN 👍.
Paul Krummenacker
2023-05
Placed order through the Pro Desk at 9:30am for 60 sheets of plywood, paid at that time. Said I needed to pick up at noon. Arrived at noon to be told they only have 14 sheets, nevermind online inventory says 290... Hour and a half later I'm still waiting. Omar and Sarah at the Pro Desk and were great, but she's embarrassed. Customer service is non-existent at this location.
Custom Mosaic Creations
2023-05
Always has everything we need and great customer service.Update: we purchased this washer and dryer set this weekend and the whole experience went well and was fairly quick. The young man helping us was very responsive as to getting the washer we wanted down off the tall shelving. They helped us load it, and we were off to the Races.
Matt C
2023-12
This location has put locked cages around a lot of their items. I tried to shop Tools and Garden Equipment. There isn't a way to call for assistance. I had to wander around the store until I found an employee. The employee's response - "Thats not my department".I left without buying anything. I understand theft has become a problem but, you can't punish honest shoppers and expect them to come back.
Ambrelee Taylor
2023-12
Home Depot: the adult version of a candy store, where instead of sweets, you feast your eyes on aisles of power tools and paint samples. It's the only place where I feel simultaneously inspired to remodel my entire house and overwhelmed by the sheer number of faucet options. The staff is like a squad of DIY superheroes, ready to rescue you from plumbing predicaments and lumber labyrinths. If turning your home into a masterpiece feels daunting, fear not – Home Depot is here to turn your "I have no idea what I'm doing" into a symphony of power saws and paint rollers.
Matt Horak
2024-04
Fast in and out and the employees know what they are doing! They have common sense at least most ñ
Cindy S B
2024-04
The gal in building supplies helped me cut a piece of wood.She was training someone, friendly and helpful while doing so.
Adrian Larsen (ALPHA-LARSENPRESS)
2023-11
Employees were fantastic I was asked about 7 times in 20 mins if I needed any assistance or help finding anything. The store was absolutely amazing everything was on the right peg nothing on the floor. Great location to get your home improvement supplies.
Garrett Bredall
2023-12
I definitely prefer Home Depot over Lowe's even though Lowe's is closer, Home Depot just has better name brand products on hand. And usually for a better price
miranda mcvicker
2023-11
Waited Over 30 min Asked 3 different employees to cut a board. You might say, oh, they were busy, but they weren't. Everybody was on their phone when approached, and upon asking, nobody acted like they knew were to start or who to ask? Finally we said, can't you just get someone on the intercommon? No initiative whatsoever! Regretfully no board was cut. Highly dissatisfied. Any other time when you don't need them? There's 50 people asking you if you need any help and if I'm finding everything I need. What a joke!
Dan Guzman
2024-05
Able to find what i needed quickly. Home Depot sells boxes!
manuel lopez
2023-10
I was having trouble getting my online order!I called the store and a young lady (young lady)helps me, you don't have and see that really often anymore, take her time to help me order my stuff, really honest and knowledgeable lady Emma attention paint department. Thanks so much for get it done, wen I went to pick up my order I se her helping oder people and I was amazed by her customer service skills 👏 I wish you the best Emma and thanks for your time and help, I would definitely come back to this store.
Darwin Durek
2020-05
Purchased just 2 items, bill was $11.15. I gave cashier Kahlea a twenty and she gave me 15 cents of her own money to make even change. Such a nice deed to give a senior citizen!
Rebecca Knievel
2021-05
Had to return some toxic bug spray that I bought for my garden. The sales associate who did my return gladly helped me find the right stuff to help me keep my garden organic. Also found some beautiful flowers at a great price.
Vanessa V
2024-01
Worst customer service, when ask ?? No body nows about products they send you all over the store. Some just ignore you even when next to them
Alesya family
2020-05
Home depot kids project every sat of the beginning of month. So much fun for kiddos hands on building and painting. Just wish stuff would give out more then one paint per person cause you cant paint with one brush 4 different colors.
Andres Leon
2023-05
Worst treatment in the pro desk. If you are not a mild age white guy they won’t even look at you. They don’t like to help you with order they don’t tell you if something is out of stock they just charge you. They don’t tell you when order are ready for pick up. And it take day even weeks for them to get an order ready. I talked to their manager Paul and he told me that phone sales are for them to call my boss. I told him I am the boss of my company that I do the order and I do the job my self and that I usually have my clients pay for the materials. He told me that I was wrong in doing that. That the pro desk and the phone sales are for big companies that have employees. I am never getting materials from this store. And I will tell all my clients and associates to go somewhere else too.
Sandy Bernard
2023-08
WORST EXPERIENCE EVER!! I bought a Gas Stove and paid to have it installed and the old stove taken away. The kids show up for the delivery and say "I couldn't help but notice that everyone has a propane tank here. That's a problem." Apparently they aren't allowed to do what's necessary to the stove to make it work for Propane but they don't tell you that when you're buying it and they don't tell you that when they're scheduling you. So I have a local maintenance guy come to convert it and he destroys the brand new stove in the process. Thankfully he replaced it with another new stove. So now I have 3 stoves and can't cook a freakin' thing. I called a local appliance guy who wanted almost $700 to come and do the conversion and hook it up. IT'S A $500 STOVE!!! So now I'm waiting for the guy from my Propane company to get back from vacation who has said he'll come up and convert it for me even though that's not what they normally do. What a load of horse*^#!. I'll never make a purchase here again. I should have listened to my friends and gone to Best Buy.
L S, md
2023-12
I always find the things that I want and need here when it comes to home improvement and gardening. This is one of my favorite shopping destinations!
Monday | 6 AM-10 PM |
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Tuesday | 6 AM-10 PM |
Wednesday | 6 AM-10 PM |
Thursday | 6 AM-10 PM |
Friday | 6 AM-10 PM |
Saturday | 6 AM-10 PM |
Sunday | 7 AM-8 PM |
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