AAA Springfield - Gateway Service Center

mickey s

2024-02

First thing why are you ADA for doors would be amazing i had a hard time getting into the building with my wheelchair. please consider getting handicap doors. Second Alicia is amazing at planning and helping with trips, she was kind and patience with my old self . i cant wait to go on our last cruise she planned for us!

Steffanie Peters

2023-05

Wanted Alicia to help us with our travel plans. She was unavailable even though we had an appointment. Spent 2 hours with Carlos that could have been less than an hour. Frustrating.We did get the travel plans we wanted, but there was a lot of wasted time.

Tami Brady

2021-05

When I called the woman I talked to was very pleasant! The gentleman that came to my aid was so very nice! He offered to stay there with me while I waited for my ride! I am sure.... glad that I got AAA!Thank you,Tami Brady

John Martin

2020-05

I came in a while back to get an International Driving Permit (since AAA has a monopoly on these in USA). When I presented my passport-sized photo purchased from the local warehouse club the AAA staff member bragged about how much better AAA produces such photos. Fast forward a couple of years and it was time to renew my passport and so I tried AAA for photos this time around: In short, the local sheriff's office couldn't produce a worse unflattering mug shot than AAA. I got one take and of course they didn't provide a chance to review their "work of art," but they sure were happy charge big bucks for all of their effort and photography talent. I'll have a nice reminder of the experience for the next ten years... not. Never again, AAA of Springfield!!!

Rick Wagner

2021-05

We went in to upgrade our membership. While there, the associate gave us all kinds of information about the different plans and their features.We have been in previously, and continue to be pleased the service and goods available.

Loree Thompson

2022-05

Oscar was very helpful and thorough in our enrollment for AAA going the extra mile (no pun intended) since it was a Christmas gift.

Jo Heinzman

2023-05

They were curteous and helpful when I bought AAA for my granddaughter and her husband.

Mike/Linda Snyder

2024-01

Perfect service, friendly personnel!!

Levi Oilar

2020-05

Kyle helped tow my truck and gave me a ride to planet fitness where I work! He was awesome and super helpful

Karen Allen

2021-05

Changed all my insurance policies. Saved a bunch if money and gained some added benefits. It was a win win situation.

Julie Faden

2020-05

Friendly staff that assisted my friend from another state. Also has a travel store for those who need compression socks or travel gear. Thanks for the assistance too!

Claudia Kimmel

2023-05

Always helpful with any questions.

Sylvia Cairns

2020-05

The office and people were but signage to find them was horrible.

Kimberly Crayton

2016-05

Very nice. Super friendly

John Himber

2017-05

Seemed like they were to busy to help us ....

Irene Beltzer

2021-05

Excellent service and kind response

WVYFC AAU

2020-05

Love love the people in the Springfield office

Beth Towle

2020-05

Love AAA

Jean McKenzie

2018-05

Very helpful staff!

Isaiah Armstrong

2022-05

It's awesome

Denise Holt

2019-05

Wasn't

Andre Cvitanich

2023-05

Great place