Mud Bay

4.6 (118)

16784 SW Edy Rd, Sherwood, OR 97140
(971) 979-4770
mudbay.com

Claimed
Pet supply store
Animal feed store
Pet store
Store

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Billy

2024-03

Good pet store in Sherwood with doggie treats bar sold by the pound. Staff is friendly. Fred (shown in picture) gets his mani-pedi done at Guardian Vet next door, so that's how I found Mud Bay. Maybe call it Pet Bay or Muddie Pets to attract more customers. Just a suggestion.Fred's treats favs are peanut butter molasses, sweet potato, and bacon cheese. It seems like a well run pet store without the corporate feel. Staff friendly, well trained, and professional. Check em out for a happy pet stuff store in Sherwood.

A

2024-01

My husband and I stopped by at this location on 12/31/23 to buy dog and cat treats. The staff are always friendly, helpful, and welcoming. They pretty much recognize our two senior dogs whenever we walk inside the store. The prices are reasonable not too expensive and not too cheap. We have been shopping at this location, since we moved 3 years ago. Keep up the awesome customer service : )

Debra Jones

2023-12

Great place, friendly staff, love that they have a scale available to weigh your pet. No more trying to balance the 73 pound dog in our arms while stepping onto the scale! They also have little packets of sample treats they offer for your pet. Also, they have a program that you fill a reusable bucket with treats at a discount once you buy the bucket. There's an assortment of nine with different flavors, etc. to fill it from. You can choose your pet's favorites, or change it up each time you fill it, for some variety.

Keri Young

2024-04

Wonderful staff! Very helpful with giving me samples of food for my super picky cat! I was able to return and purchase the food he liked and he's back to eating like he should!

Patti Spreen

2023-05

This location is fantastic. Always well stocked, super friendly service, wide open space with great lighting. We purchased an amazing, locally made cat tree here a couple years back and my kitties both still LOVE IT! The gentleman helping me was caring and deliberate about his kind customer service. He helped load it up, and ensured that it was probably tied down.I swing by often, and will continue. Thank you Mudbay Sherwood!

Melissa Lee-Booth

2023-10

What a great pet store for my cats and chickens, it's less expensive than Wilco also. Met the friendliest and helpful employees here that really care about our pets as much as we do.

denise arciero

2024-04

They have been very helpful with helping me find diet solutions for my German shepherd. They are always very nice and knowledgeable.

Alisa Le

2023-05

We brought our pup in for his birthday and was amazed at how Kelsey and the staff treated him on his special day! They were so nice and helpful, gave me pointers on some canned food options and send him home with a birthday treat. Stellar customer service, will definitely be back! Thank you!

Elishca charles

2024-03

The staff is extremely helpful and friendly. Great selection of toys/ treats with a variety of brands.

Raelynn Olesberg

2023-08

The staff are so helpful and knowledgeable about the products they offer and I appreciate their understanding when I say I want to check with my vet first. No pushy know-it-all sales people makes it feel so much more comfortable to shop and look at new products. Very happy with the customer service here!

Ron Lowery

2023-08

Have a critter?! This Store is awesome! VERY well stocked with brand name pet goods.... NO junk! Staff is killer helpful. Love going to this place! (So does my dog!)

Johnna Z

2023-10

The people who work there are awesome! They are attentive and engaging. They are helpful and informative. Thank you for always making me feel welcome.

wendy swift

2023-05

There are always great bulk treat options for dog. Fun baskets of toy options for cat. The Sherwood store had Magic Dust flavor for picky dog, food enhancement. I like the treat taster envelopes. We have found some new options we otherwise may not have known about or tried.

Jessica O'Connor

2023-05

Me and my dog always have the best experience going into MudBay! The staff greets us at the door and is always so willing help us find what we need! They’re so kind to my puppy (who during our first visit was still learning how to behave in a store) and always offer him treats and love! It’s a bit of a drive for me but I am going to continue going there just based off of their customer service and I would highly recommend shopping here!

Brad Lloyd

2023-05

This is the Nordstrom's of pretty stores! Everything is so we'll-organized and nicely displayed. The staff are super friendly and helpful! The bulk dog treats are the best!

Suzanne Slavich

2023-05

Mud Bay is awesome! Every time I go there, someone always greets me and asks me if they can help me find what I need. The products they sell are of the highest quality. Friendly faces, great dog supplies, what else can you ask for? I do most of my dogs stopping here.

Flower Alchemy

2023-05

Went there to get birthday treats for my pug, and received the best service.Staff goes above and beyond to help.

Lance Fillmore

2023-05

As you might expect from a boutique pet supply store, the prices are definitely higher than getting supplies from one of the single stop shopping stores located everywhere now. That being said the service is of a much higher quality than the larger competitors in the location is excellent for getting into and out of quickly which is something I require sometimes.

Dawn Bacon

2024-01

They are friendly and knowledgeable about pets and give great suggestions.

TeAnna Rice

2020-05

We love coming for the wide treat selection of trustworthy brands that are at a very reasonable cost (sometimes better than Petco/Petsmart). Its also so spacious and relaxed. My pup gets nervous/anxious around people, and the employees are super gentle with her. She loves visiting.

Jennifer Hellberg Massage

2021-05

I just found the Perfect gift for Christmas for my brothers dog. It is a soft log with at least four squirrels inside that pop out of holes. All of the squirrels have squeakers in them and I know that my brothers dog is going to go crazy and have the best time for Christmas. Great entertainment for the whole family. I cannot tell you how ingenious this dog toy really is and it was only $15. I highly recommend that if you’re looking for Christmas gifts for the pet in your life or your friends pet, that you visit this wonderful store Which also carries high quality food but it’s difficult to find anywhere else. This is also a very large and beautiful store with lots of space to roam around during the time of Covid. I felt very safe in the store while shopping.I’m shopping local this year and I’m not supporting Amazon or other conglomerates. Instead, I hope you will join me in supporting the quality stores that are right here in our community so that they are here at the end of the pandemic.

Megan Rogers

2020-05

Very clean, modern, and health focused pet supply! Feels like a Whole Foods with pig ears in the dog treat section, haha! Items look to be of a much higher quality than what you would find at chain stores, meaning you might be spending more. However, prices are reasonable and you're getting homemade, organic products in some cases that come in a large variety of styles and colors. What really got me was that if something didn't work out (food, treats, toys, etc) you can return the item, and they donate the items to the local animal shelter so they aren't just thrown away or sitting in a clearance bin. The staff were very friendly, helpful, and knowledgeable. I will be coming back once my kitty destroys her new peacock feather!

Josh Sommers

2021-05

I visited here with a friend who just moved up north. The staff was incredibly friendly, helpful and kind.Two years ago, I purchased a catnip body pillow for my fur child at the Saturday Farmer's market in downtown Portland. I'd been telling myself I should order another because he's shredded the old one but I hadn't gotten around to it. Not expecting much, I described the pillow to the manager and mentioned the company name (The Spoiled Cat if you're curious) and he led me to a window display and asked,"Do you mean these?"The two staff members helped me and friend with our purchases and made some recommendations for cat and dog treats (for my girlfriend's little dogs) before giving us free sample treats and thank you notes with a $5 coupon toward our next Mud Bay purchase. The manager also gave my friend a recommendation for a local veterinarian for her two cats and offered to help us carry a new cat tower to the car.Great service, great inventory and all kinds of strange and fun treats to give to your pets. My cat very much enjoys the rabbit bites I picked up for him and my girlfriend's dogs are big fans of the yak milk chews I was recommended. I'll be sure to stop by next time I'm up visiting to buy things for all the animals in my life.

Mike Dare

2021-05

A great pet supply store, very pleasant and friendly service. Store has most every you would need for your dog or cat. I was happy to see a large electronic floor scale is available for checking our dogs weight.

Amber Gardner

2020-05

They have been amazing community partners! We popped in and asked them to participate in Santa's Christmas Cottage, a free Sherwood event with a FUNdraising twist that helps a different local non profit organization and they jumped in without hesitation with a raffle prize. When I shopped in their for a gift, they were extremely helpful as well. The store is beautiful and well organized, the people are so nice and they are a great addition to the many wonderful pet options we have in town!

PNW Hockey Talk

2021-05

Super friendly staff who helped me find the food I'm used to as well as the same treats I've purchased before. Will be go-to place for my dog's food. A great experience from the time I walked in until I left.

Parko Warko

2021-05

I went in for the first time today with my sister and we were blown away by the service. we were politely asked to use hand sanitizer when we entered and the staff practiced social distancing from start to finish, which made me feel really safe and comfortable.sometimes when you go into pet shops the staff will lightly interrogate you about your pet which can be kind of uncomfortable, but these people had such wonderful lovely vibes that made me feel like i could ask for help at any time no problem.all of it was such a pleasant surprise and the conversation was friendly and easy. they even gave us a voucher w our purchase bc it was our first time in which was the bow on top of our shopping experience. this is definitely our new go to place for our pet needs, i highly recommend it to anyone thats been curious about it or has considered going in.

ryan berg

2023-07

I love Mud Bay overall but this one in particular is amazing. I would say they have some of the best customer service.

KEWL DEAN

2021-05

Went in and had a hard time trying to find what I was looking for but Kelsey helped me out up front and was able to look up the old food that I used to buy and suggested something just like after she did some research. The food has been working GREAT for my dogs sensitive stomach, thanks for the help!!! You guys rock and have great service and great prices!

Tyler Dille

2023-05

Great customer service, inviting inside, and incredible selection of quality, healthy pet food, and fun toys.It's like the whole foods of pet stores, except not too expensive.

Opening Hours

Monday 10 AM-7:30 PM
Tuesday 10 AM-7:30 PM
Wednesday 10 AM-7:30 PM
Thursday 10 AM-7:30 PM
Friday 10 AM-7:30 PM
Saturday 9 AM-7 PM
Sunday 9 AM-7 PM

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