Walgreens

Shari Bb

2024-01

I went into print some pictures off, the guy asked me if I needed help I told him yes I did. He came over picked up a cord said I don't know how to help you with your phone. Then why ask me if I need help. The store employs some of the most incompetent people

Ryan Lett

2023-10

The manager Chris sent my package back because he doesn't know how to do hos job. He and his henchman Shawn (very rude) both told me it was my problem!! Like I had anything to do with FedEx!! I would like to be contacted by someone!! This has caused me alot of trouble.

Mariah Connine

2023-05

While the staff is super pleasant, the overall service has really declined over the last year. This location used to be open on Sundays and has now decided to close completely and shorten their hours during the week too. Now I’m noticing that it takes 3-4 days for refills, and that’s after I call and complain that I’m out of my medicine. I used to be able to get them refilled same day. The drive up has always been slow, but my god! I’ve sat in line more than 45 minutes on multiple occasions and inside isn’t much better. At least in my car I have a place to sit and wait. Really need to get their act together soon or they may loose my business for good. And if I go, my mom and dad go with me.

Breeanna Judy

2023-05

Had a scheduled Covid test this morning…. And showed up to see this. I understand if you get sick and you don’t have staffing, but to not notify and transfer the test to another pharmacy is unacceptable and terrible customer service. So headed to the other Walgreens in town, to only be treated rudely, and unable to get a test. The pharmacist manager Kim was exceptionally rude, unaccommodating and infuriating.

J T

2023-05

This pharmacy could not fill a prescription in a timely manner if someone's life depended on it and last time I was in there they gave someone too large of a dose of something, the patient noticed and went and said something before leaving the store. All these fancy degrees and they can't even get a dose right or fill something that you're not supposed to just randomly stop taking.

W J

2023-05

Update: the gray haired woman working the counter was and is still incredibly rude to customers. No greeting just stuck her hand out for my items and shoved my receipt at me. Not one word used.I always feel like an inconvenience when I walk into this store. The employee working today was vocally annoyed at my ask if there was more stock possibly in the back.This isn't even a one time experience unfortunately.

Jiffer S

2023-05

HELLO MANAGMENT DO YOU SEE THESE RECENT REVIEWS?! This pharmacy does not care for their customers. It is almost impossible to get them to answer the phone. I have waited on hold for an hour at times. One time I drove to the pharmacy still on hold and saw there were 3 people working and no one was answering the phone!You must call to request a fill when your doctor sends a new prescription. You cannot do it online or through the auto messaging.Here I am waiting again for someone to answer the phone! I wish Bi-mart would reopen their pharmacy so I don't have to deal with this place anymore!

Chad Scriven

2022-05

If I could rate a negative star I would. Arrived to take 4 COVID tests as required for travel. 3 tests were processed and within a few hours we had verification. Our daughter’s was lost because as it was not sent to the PNW Health for verification. After calling both places repeatedly all day the following day, both blamed the other business for the problem never offering a solution. By the end of the day, we were told to go back to the testing facility who screwed up in the first place. We live two hours away and by this point it is the end of the business day. Walgreens tells us you have to have an appointment but they don’t have any for the remainder of this day or the next. Additionally we are now falling within the 24 hour window of our flight despite getting initially tested 3 days in advance. Not a single employee acted like they cared and actually sounded annoyed that we were calling again. Not a single call to tell us that we would need a new test. How were we supposed to find out? Hopefully they show more interest in communicating if they screw up your prescription than they did when they screwed up our vacation plans.

Peninca

2022-05

My son had a covid vaccination scheduled and when he arrived found the pharmacy was closed! He received a confirmation of his appointment but nothing saying he needed to reschedule. He went back the next day and was told he had to reschedule online. I don't know why they were closed and frankly I don’t care. If it was a staffing issue I find it hard to believe Walgreens couldn't get staff from Salem, Portland, Eugene, Medford etc. What about the patients that rely on their medication to stay alive? What about the ones who struggled to get to the pharmacy for their refill only to find out they were closed? For shame!

larry evans

2023-05

Where do do you find you're employees? Walked in and stood there clearly not knowing where to go. Young female cashier just stares at me...no hello, no "can I help you find anything". I ask her where are eye drops? She says "somewhere on the back wall" and acts like if she takes one step away from register she be electrocuted! I find the product and bring to her to pay. I say the tag says 1 dollar off, she replies "it's probably for online" I say no, the tag says nothing about online. She then just stares at me. I finally say, "I will go take a picture of the tag". I bring back the picture and it says "instant in store coupon". She rings it up with haste and can't even be bothered to tell me the total. Rude, lazy and clueless employee that seemingly can't even speak to the customer. Believe it or not customer service is still a thing in America. DO BETTER WALGREENS!

Zachopotamus Prime

2022-05

They do not accept Oregon Health Plan. Given the percentage of the community who are covered by it, this is absolutely ludicrous. Now I understand why their pharmacy doesn't have a waiting line! I will not shop here again until this is changed. It is ethically irresponsible as a pharmaceutical provider to not accept the most common health plan in the community you serve.

Amie

2022-05

I understand during the pandemic things will be slow. Post pandemic has become beyond ridiculous. I get that places can and do end up short-staffed but if you are that short-staffed in the pharmacy running both in store and drive thru is ridiculous waiting in the drive thru for 45+ minutes is extremely unreasonable.

Barbara Salisbury

2022-05

I went to pick up my husband's medication today, only to find the pharmacy was closed because the pharmacist was sick. No one bothered to call and advise that the medication would not be filled today so I could call the doctor and try to make other arrangements. It is obvious Walgreens does not care about its customers well being.

S Grace

2023-05

They (the pharmacy) are unwilling to help their customers and fulfill their health needs. They are quick to turn customers away with no issue and no follow up to help with the matters at hand.

Lisa McBride

2021-05

I took in 18 rolls of film into the store and when the film was developed and I picked it up I was charged well over 200 dollars. Of the 18 rolls that were developed 106 pictures did not develop and I was still charged full price. In one roll only one picture was developed and I was charged 8.61. I was told by the photo tech that if the pictures did not develop I would be charged 6 dollars. This was not the case. I am very disappointed in the service I was given

Cheryl Miller

2022-05

I went in for my flu shot and first covid 19 vaccine..I was sick.in August for 2 1/2 weeks..I believe it was covid..I was miserable. 20 days later finish up my covid , and get my shingles vaccine..walk Ins welcome !! Very nice pharmacy and store !!

Sharon Johnston

2023-05

Everyone is kind and helpful. Customers that passed me or at check out are kind. The best cards I have seen in Roseburg. Good selections of most everything.

Karen Simpson

2022-05

I love the staff at Walgreens they are helpful and when I couldn't afford my insulin they told me how to get it way cheaper so I could afford it. I can't tell you enough how much I love this pharmacy they are great.

Dawn Handlon

2023-05

For the most part their location is very convenient for me their prices are a little high but my main thing is they're ATM machine needs to be properly taken care of it is down too much too long pull your heads out and provide your customers with what they need.

Tyler Jones

2023-10

Waited on hold for 20 minutes with “one caller” ahead of me for pharmacy.

Sandra Hennebeck

2019-05

Walgreens, particularly, the pharmacy are so helpful and patient with me and my bumbling mistakes with my prescriptions. They help when I need to change them, cancel them, even if I have to get them by mail. They are so nice and helpful.

billy Lloyd

2022-05

#1 worst pharmacy I've ever been to. Put in a prescription at 2:30 and they dont cantact me until 2 minutes before closing to let me know it's ready for pick up

m van der Hoop

2022-05

Rude staff, longest wait times of any pharmacy I've ever been too, consistently bad experiences.... Go somewhere else

Shere Thurner

2021-05

Clerks are often awkward (introvert), but not unfriendly. Store is always clean and well organized 🐯👍

Sarah Goodwin

2022-05

Staff seemed to be busy at work. The only complaint I have is whatever product is on sale is always out of stock and the buy 1 get 1 free only has 1there everytime.

Rosanna “Rosa” Neilson

2023-05

I always see the same cashier. She Is always willing to help when needed and has the best customer service

Lauren Prescott

2018-05

The pharmacists/pharmacy technicians here are incredibly dedicated and helpful. Also the cashiers are very nice! Excellent place.

Kevin Schaffer

2019-05

I transferred my medications from another pharmacy and it involved controlled substances and Nick was very efficient and fast with the minor problem with my insurance. This guy really knows what he is doing

Richard Jones

2022-05

Manager just told me he doesn't want to do his job today, told me go somewhere else because he doesn't want to deal with fed ex boxes today

Tanya Page

2023-05

Says they are open when I drove down no they are not. Needed hospice meds