Pet Samaritan Clinic

Angelee Winn

2024-04

I have two dogs that I've been taking to Pet Samaritan for the past 2 and a half years and have had both positive and negative experiences. I'll start off with the pros. One of my dogs is a super friendly, easy going pup who actually loves going to the vet, and Pet Samaritan does a really good job with her. They also have a great annual care plan that is super helpful if you are an owner of an older pet who may need more checkups. Now, for the not so great things. Exams are super rushed compared to my previous vets. My second pup is a highly anxious senior German Shepherd who really does not like going to the vet, and after the many visits we've had, I am left less than satisfied with their approach with him. I have said multiple times at multiple different visits that I would prefer to be in the room with him when getting a vet tech exam, as he is super anxious and fidgety with other people, even with trazadone. However, Pet Samaritan really pushes bringing the dogs to the back to do testing, and I am not sure why it's such an issue to have the blood test done in a room with me present. This last time, they brought him to the back even though I reiterated that he does best with me in the room, and when they came back they said he struggled and so they had issues with the needle and he was bleeding. As an owner, you know your pet, and this would not have happened had I been in the room calming him down, so I cannot recommend this clinic for pets that tend to be more anxious.

John Getz

2024-03

Wonderful team took care of our pet rabbit. They clearly care for animals - very kind and thorough. Easy process of drop off and pick up. Able to accommodate same day appointment. Lucky to have such a good resource in Portland.

Dan Ashe

2023-12

On-schedule, kind & knowledgeable staff. Even accommodated without charge a re-visit when I had concerns about my new pup’s listlessness. (He was just a tuckered pup.) Very pleased so far!

Carrie Riley

2023-09

Well, it's mixed. We are looking for a new vet, and the one we had is not it! I know they have a few there but the one we had is the one most pet owners hope they never get! She arrived at the room, barely looking at us, and the quickest exam ever! Very cold and uncaring. We felt her in a rush and didn't feel our senior dog or us were in the least bit important to her. But the vet tech Gwen was amazing! If not for her or the nice front desk girls, we wouldn't come back. The vet was in such a rush we had no time for questions and she didn't ask us hardly anything. Our dog is sick,so we are concerned. She literally spent less than 5 minutes with us! Our bill was nearly $700 for visit and blood work. We expect more service than we got for that!The pic is the sweet vet technician.

Adam Clevenger

2024-04

Really dependant on who you deal with. Front desk guy has 0 personable skills, the front desk ladies have been great. Price is a little above my previous vet. Dr. Watson was great, absolutely amazing. This was a 2 star review before considering how well Dr. Watson handled our cat.

Brian Davis

2024-04

Yesterday we went to euthanize our sweet, elderly cat, Missy. The doctor was very gentle, kind, and extremely professional. We love her! What I didn’t love was members of the staff hanging out in the break room that as located next to the room we were in. They were talking very loudly and laughing while we were mourning the death of our sweet baby. As we walked out of the room, they made eye contact with us and quickly slammed the door with one of their feet. Someone should talk to these people about compassion. It made the whole experience feel like a nightmare.

Santiago Pena

2023-10

My dog started to have seizures so I brought her here, this place was hands down the most caring and cost effective. I highly recommend this vet..UPDATE ‼️My wife brought our daughters cat here and they still are amazingThey truly take the time to listen and help fix the problem.. once again most cost effective veterinarians.. I still stand behind my recommendation of this place..

Sierra Holland

2024-02

We had an overall good experience here. The vet was very warm and friendly and sweet to my pup. She was very knowldegable and able to diagnose and treat his issue very quickly, and very reassuring for me as well. The clinic and rooms are rather small, but pretty nice - I love the convenience to my home and that they offer text services to answer any questions inbetween visits. It does seem like it could be challenging to get an immediate appointment - the soonest one was a week out, but it also was holiday time so the clinic was on limited hours.

Kristina Scholberg

2024-04

I have taken my newly adopted foster fail dog here a couple of times at the recommendation of my partner (he takes his doggy here and they love the doctors). The vets and the techs were super nice! He is a fearful pup and they worked well with him.I will admit though that I felt tricked into paying for an unnecessary exam the second time that we went.I took my boy for his first visit to establish care at 11 months of age. No health issues, he got an exam and a Lepto shot. I was then told to schedule him 3-4 weeks later for his Lepto booster. I called and got him scheduled and then when I brought him in I was surprised to see another vet coming in to examine him. No one mentioned that they were charging me for ANOTHER exam because he was now 1 year old. Even though he JUST had a normal exam one month before. I was under the impression it would have just been a tech appt for the shot only.Seems as if I was sneakily scammed for two exams without my knowledge. In retrospect when I called to schedule the booster they should have said “… and we usually do another exam at 1 year of age.” To which I would have declined as my dog is perfectly healthy and just had an exam. I will be taking him to my usual vet next time where I take my 6 year old pittie solely due to the lack of transparency when I scheduled the booster.

Francie Royce

2024-03

The technician who knows my pup from earlier visits was kind enough to bring the hypodermic to the waiting room and give him his shot there. She said she knew how anxious he got walking down the corridor to the exam room so she thought bringing the shot to him would cause less anxiety. A very thoughtful technician.

Matie Mullendore

2024-02

We are fostering a large, shy, black Cane Corso (I mention she is black because people seem to be inherently afraid of large black dogs (even friendly ones) and she is kind but not friendly) named Karl. They were patient with Karl and treated her like she had been a long-time patient at her first visit. The prices at this vet are MUCH better than VCA (for example). I plan to switch all of my dogs over to Pet Samaritan. 10/10 would recommend.

Mark Mattox

2023-12

I have been taking my fur babies here for about a year. They are caring and helpful. They offer an option to drop off my pets in the morning and they take care of of my pets' needs by the afternoon when there isn't an opening in their schedule. I am currently using their mail order pharmacy which is a cheaper long term medicine option. I feel that they are offering a great service for the price. My only complaint is it can be hard to find a close parking place but it is a busy part of town but that is out of their control.

Richelle Ricard

2024-04

The staff and doctors are all fantastic. I appreciate their sweetness with my dog, Newt. They have a great clinic and give great service.So glad we found them.

Alejandra Flores

2024-04

Very good first visit. The tech Trish was awesome & very attentive along with the front desk. Answered all my questions & were very nice & informative. The team made our first visit very comfortable.

E L M Cook

2024-01

The staff at Pet Samaritan have always made me feel that my pets are in good hands. They are up front about the needs of the animals, and are skilled at working with my anxious lad who likes to be the boss of everyone in the room. I have confidence that they are doing their best work for my fuzzy family members.

Sarah Emery

2024-01

Our vet and team were so kind to us and our animals. They were so calm and helpful. We are and were very stressed about our animals conditions and they made it so much easier. They explained things in detail, and really took their time with us.

Angel M

2024-04

I love this place, the staff are friendly and everyone is just so welcoming! I’d give it 5 stars if not for the parking. I hope they get a bigger clinic someday with a better parking lot. They deserve it!

Whitney Preece

2024-04

Pet Samaritan is so great. Easy scheduling online, quick and communicative staff and Dr Watson is great w our kitties and taking time to explain options on issues like overweight ir stressed cats, thank you!

A S

2023-12

I’ve been a client of Pet Sam for over ten years and feel that office and business practices have gone downhill since many changes in the last few years.The facility remodel is fine. It’s clean and comfortable. The front desk people are perfectly polite and responsive, and the vets seem to be okay. however….a few recent visits have convinced me to find somewhere else.Recently I took my two cats in, a 8yo for a wellness exam/vax and a kitten for wellness/vax. I think prices have def gone up as the entire visit was roughly $700. Fine, paid it. They did disclose pricing before ordering the vax and suggested labs. They do try to upsell you on every test imaginable for a kitten, which I don’t remember doing for past cats but whatever. They then tell me to come in a month to continue a couple vax boosters, fine. $45 per vax by the way (maybe this is standard).I come back in a month later, thinking that they will just give the cats a couple jabs and be done with it. Many vets do vax-only visits. When they brought me the bill, I find out that they decided to do two additional wellness exams on my cats, without my consent. Why would I have them exam my two healthy cats again a month later, especially if I didn’t have concerns. From the previous visit, I was sure they didn’t tell me that exams were necessary for getting vax, or I would have gone elsewhere to finish the series. As someone who lives paycheck to paycheck, and budgets hard for her cats, the additional $180 or whatever was not planned for. I totally felt scammed.Additionally, they will force you to drug your cats, even if they are well behaved during examinations. My older cat I guess scratched the tech during a vax and they gave me drugs to bring him back-which didn’t work anyway. He was was well behaved during the first exam. They backfired and my cat ended up being terribly anxious (way more than the previous visit). They wrapped him regardless to vax. I also was surprised that they did the first vax in their back room, but at the second visit, did them in the exam room.I dunno. Shop around. I guess ask every step of the way what you are getting charged for. I am so disappointed, and will be finding a new vet. Even if I pay more, I’d rather deal with somewhere transparent who are better with cats.

D.D. Meeks

2024-03

Very kind and respectful assistant and Doctor vet. Provided education, information , and recommendations to address diabetes in cats and realistic direction in efforts to support my cat not to suffer and have pain in her dying process.

Kristin Boggs

2023-12

Very friendly. Do everything they can to make an anxious dog feel comfortable. In case of an emergency, they try really hard to for you in their schedule. The drop-off appointments are very convenient for people with M-F/9-5 jobs.

Madeline Byers

2023-11

The team at Pet Samaritan is attentive and thoughtful. During my recent visit, I had all my questions answered and Dr. Watson and her vet tech provided a range of options for the care our cat needed. Thank you to the whole team at Pet Samaritan! I highly recommend them for all your veterinary needs.

Lexi Taylor

2023-11

We have been at pet samaritan for a few years now and at first they were great. The last two times we have had concerns, they have suggested a drop-in appointment (drop off your pet between 8-10am) and said they would call us when they know what is going on and chat about a treatment plan.Great! but that’s not what happened. the first time, they never called us so at the end of the day we checked in and they said they were wondering where we were (checked to make sure they had the right number, they did but just “forgot to call”.This time, I took my senior dog in for severe limping. They kept him for 3 hours before calling to update and tell me they hadn’t given him an exam yet but recommended medicine and rest (for a $140 fee). I’m livid. I took my dog in because I wanted him checked out, not because I wanted him to sit alone in a crate for hours on end just to be prescribed a general pain reliever.I’m switching vets. and I recommend y’all don’t ever take your pet here for anything other than vaccines.

Iris Gorman

2024-01

I was basically called a liar by one of the vet techs about my pets health history when I was picking up them up. Being called a liar and being judgemental of a person trying to take care of their pet is disgusting. I've had Two interactions with this vet tech both have been terrible.If I wasn't on their discount plan I wouldn't bring my cat back there.

Lila Manner

2023-10

Absolutely stellar clinic! My pup was having an issue with her eye so instead of an emergency clinic I called around to local places to see if anyone could squeeze her in, Pet Samaritan fit her in same day! Got her all set with medication. Will definitely be switching to them for primary care from now on!

Michele Hampton

2024-04

Great vet clinic! Easy scheduling, knowledgeable vet tech, kind and professional vet. Dogs were very happy.

Kayla Maciel

2023-06

We have a super unique vet situation in the fact that our pets are rats. Not only does this Clinic see exotic pets, in my experience they have been able to see rodents the next day…which is lightning speed compared to other clinics/vets. The staff is all very friendly and they’ve taken great care of one of my little guys each time we have taken him to be checked out. Even though it is about a 30 minute drive for us, we will continue to choose this clinic!

don nado riggins

2024-01

It was a pleasant experience never been to the vets before was a breeze and my kitten was well taken care of didn't mind the place or the staff at all was expecting a kitty freak out but was smooth sailing

Shannon Walk

2023-08

Great customer service. The staff was genuinely helpful in treating our boy with extra care because he is nervous at the vets. They won him over with affection and treats. They were rewarded with kisses from him. Well done!

Kay Wolfe

2024-04

They were great! The doctor and staff were helpful with our pet and they listened to our concerns.