4.3 (164)
137 W Front St, Merrill, OR 97633
(541) 798-5722
basinlife.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Deb Davenport
2023-07
I've lived in the small town of Merrill since 2015. I have good memories of Martin's, the local grocery store, over most of those years. Unfortunately, over the last couple of years, customer service has suffered tremendously. Over the last year, their pricing system is a complete failure. There is one pompas cashier, Kevin, who thinks so highly of his own opinion, he will argue with you and step all over himself making excuses for the overcharged prices, clearly marked on the shelves, he's willing to argue the exact opposite of truth. Their prejudices are another story. Staff is unprofessional and biased to say the least. I've heard nasty comments from the employees about people of color. It makes me sad that the new owners (The original Martin sold and is no longer present. If he was,I know he would not tolerate this behavior) would allow this to happen and employ such substandard personel.
Amanda Darcy
2023-05
Really disappointing to walk into a small business in an even smaller town and hear the staff making rude, insensitive, and racist comments about their coworkers and patrons. I’ve always been a supporter of local businesses, but I will not support businesses that cannot keep their rude comments to themselves, especially in front of other patrons. Very unprofessional and disheartening.
Reginald Broca
2022-05
A slice of an America long gone, Martin's is a family owned store with old school charm. Sadly, service there has become hit or miss; cashiers are friendly one day and rude the next. I understand people have bad days but it shouldn't affect service. I think one cashier there was hungover or possibly drinking on the job one day. I only go there now when I have to.
MIA HILL
2021-05
All of the employees are absolutely wonderful!!!!They are always kind and helpful!!!!!!The prices are a tad bit high and I have purchased bad cheese.Other than that, I love the customer service and the store is clean and we'll stocked.
Lori Shaw
2023-05
I find food items here that I can’t find anywhere else in the Klamath Basin. Fresh vegetables are good & clean, excellent meats, very friendly and helpful staff. They will order a specific item if you request it. I grocery shop here regularly
FA Hart
2022-05
Great little one stop kind of store that also carries alcohol in addition to beer and wine. Nice staff and very reasonable prices make this little store a good place to shop.
Steffin R.
2019-05
Great staff and good product selection. Its nice to visit a locally owned business and to see the owner stocking the shelves right next to his employees.
Brian Bicknell
2024-04
Great customer service. Surprising selection.
R Victorine
2023-07
Prices were very reasonable for a small local grocery store!
Kylee Martin
2023-07
Their meat selection is almost always rotten. Other than the meat it's an okay store.
Sally Martin
2023-07
Great little store in Merrill, Oregon, with friendly and helpful workers.
Rocky Ross
2019-05
Small town grocery what's not to love. Excellent customer service. I just love the deals on marked down products. Keep up the good work.
Eileen Hanson
2022-05
Great store! Lots of local products, fair prices and friendly cashiers!
Penelope Cyr-Lorenson
2019-05
Great little Market! We buy our chicken and pork chops here to cook ourselves at our motel up the road. A great variety of items with friendly service!
James Pierce
2023-09
Very friendly people, but prices are high.
Connor Dunlea
2019-05
Great place everyone there was friendly and kind but malin has one that is easier to find stuff such as milk and your everyday needs.
Penelope Cyr-Lorenson
2020-05
I shop here while my husband and I work in the area. They have a friendly staff and a great variety of foods and veges. They have beer, wine and lower, also.
Joyce Wilson
2021-05
Great variety for a small store. Friendly and helpful store employees. Clean and well stocked.
Michael NewsMan
2020-05
There's some good folks there that are friendly and very helpful. Prices are okay and they have a large selection of food, alcohol, etc...items to choose from.
Thomas Barrett
2023-06
Great little store and staff
Sydney Brogdon
2021-05
Best place to shop and prices are very reasonable. The owner is amazing and always ready to help with anything.
Candice Munoz
2023-05
A little pricey in certain areas, but awesome place & great ppl
Lora Tucker
2018-05
Good prices is family owned and operated.They farry local products.And they sell BLACK ANGUS BEEF ITS SO FRESH.if you have never had fresh beef the taste is complwtely diffrent
Holly Decker
2020-05
Martin's is always curtious and helpful! They even carry your groceries to your car. My family highly recommends this grocere.
Brent Carey
2022-05
Very good selection of food. They have a nice markdown meat section!!
Margaret Jones
2019-05
Not bad for a country store, prices are a bit high, clerk's nice
Corrine Douglas
2018-05
great customer service and selection even though it's not in a big city.
Carol Bement
2023-05
Martin's has such helpful staff. They have a wide variety of items.
Ben Reher
2018-05
If you need groceries, this is the place. I'd consider travelling from Medford to shop there if it wasn't for the cost of gas.
Jake Parks
2018-05
I love it go here if you want great meat and the man who owns it Martin is very nice
Monday | 8 AM-8 PM |
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Tuesday | 8 AM-8 PM |
Wednesday | 8 AM-8 PM |
Thursday | 8 AM-8 PM |
Friday | 8 AM-8 PM |
Saturday | 8 AM-8 PM |
Sunday | 8 AM-8 PM |
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