Creatures Pet Shop

H. B. Amsbary

2022-05

Friendly staff and reasonable prices. If they don't have it in stock they'll gladly order it for you.

Mike Rainer

2023-05

Stopped my first time today. The lady workin was very very nice and helpful. This pet store saved my behind as I was running out of dog food and the places I could stop at from iowa to Oregon didn’t have dog food (truck stops)this store even had the brand that I feed him in stock . Was very helpful when I called to see if there was anywhere I could park my semi within walking distance. Will stop again when ever I need dog food and next time maybe I’ll get king Midas a new toy.

Sheri Coon

2023-10

Great variety of products with good prices! Love the self wash room, with everything you need included!

Bargains 'N More

2022-05

Excellent customer service. Great variety of animal needs. Well stocked, reasonable pricing. Self Serve Pet washing station. Very willing to order what you need. Great hours. Very knowledgeable on their products. Love this store, so glad they opened in Madras. Is much needed!!

laura randall

2023-05

This cute pet store is such an asset to the community of Madras. I've always been greeted with a smile and I love supporting this small business that has had any pet supply I've needed for my dogs.

Michael Risso

2022-05

Yesterday I went in to this store to buy my dog a leash and harness type collar. My dog gets very nervous when she goes places because she assumes it is the vets office and they’re going to do something bad to her. So she tinkled on the floor. You’d think the owners of a store like this would be kind and forgiving when accidents happen. Not the older lady who works there. She proceeded to ask me how old my dog was. I responded she was just turned five, and she said, “Wow you’d think she would be done with all that!” That was her first insult to my dog. When i started fumbling through the harnesses, she just stood there and i had to ask her for help. You’d think as a pet store owner she would jump in to push her much overpriced merchandise. She finally did help and when she was watching me for her she said, “she sure doesn’t miss many meals does she?” That was the second insult she made to my dog and I. After forking over $42.95 for harness and leash, she then proceeds to tell me “well, she sure is pretty.” Wow, I told her, “that’s the first nice thing you’ve said since i worked in here!” I don’t know if she was having a bad day or what, but i felt really insulted by her and won’t go back to her store again. I’d rather drive 30 minutes to Petco in Redmond and I’m all about “buy local mentality.”

Jessi Horn

2022-05

The best pet store in Central Oregon. Friendly and a great selection. I love their dog and cat food rewards system where you buy 10 get one free. The owner has a great memory and knows family now. So nice.

ja dyer

2021-05

Wonderful Pet shop with everything you need for your fur babies. Excellent customer service, they always make you feel welcomed. Love the new shop. Lots of parking too. Great products.

Jon Misuraca

2021-05

Good selection of dog and cat supplies. Staff are friendly and the older woman behind the counter was sweet as a pea. Can't say the same for the maskless, unintelligible gentlemen occupying her already small showroom. Not a good look in these times. Also could stand to see the bettas being kept in something other than open topped mason jars. Looking to the future and hoping for the best for these folks!

Tiffany Sharkey

2022-05

I love this little place!!!! I will always support local before heading out of town. Even if she doesn't have what I need at the moment, she will try really hard to get it asap. She's a really sweet lady

Iris Bland

2020-05

What a wonderful place. I took my recently adopted cairn terrier today. She had a bath, nails clipped and hair trimmed. She looks beautiful. They are really good people who care about our pets. I cannot thank them enough for the great job they did. I will most certainly be going there with my little dog again.

Sonya Keays

2023-05

Very friendly staff good variety for store size. Glad we found it on our trip

Jeanne Olson

2020-05

Yesterday, we took our beautiful Bichon dog, thick curly fur, great for her winter fun outdoors. She needed a trim, as I requested from the owner. I pointed out that she had a couple of places around her neck that were matted and needed extra attention. I left my phone number to call if any questions. We were shocked and heartbroken when we returned and found that the groomer had decided to just shave her completely. It will take months for her hair growth. We would never return and want to warn dog owners to be very careful. Are you willing to take a risk? We looked at the pile of hair and proved that there was no excuse to shave her.

irish twin life amen

2021-05

They are amazing people and put up well with my kiddos. They match prices which for me is helpful because I used to go to a feed store. I prefer the more one on myself .

Ariana Reyes

2020-05

What a blessing to have this pet store in Madras! She helped us figure out how to care for a lost kitten we found. She had everything we needed and then some too.

Jessica Peles

2022-05

I didn't know that pet shopped moved but I did find it. My anxiety got the best of me. The 2 lady's that helped were nice clipped my cats nails and my mom's cats nails.

Sarah Dougal

2023-05

The staff is wonderful. Couldn't ask for a better creature store in a small town.

Kyt Sam

2018-05

Our first time going in there was in search of reptile food. They did have some, just not the kind we needed... So she ordered some for us! Amazing customer service and always willing to try and get you what you need!

Cindy Hegar

2023-05

This is a super cute store. You can't tell but it has more than you think they do. Super nice people

Ecca Nado

2022-05

Always great going in to pick up food and treats for my pets! Extremely nice staff and super helpful!

Susan McGuire

2023-05

Best pet supply store ever!Great selection and very knowledgeable and helpful.

Stef Taylor

2020-05

These lady’s did an amazing job to my little girl. Thank you so much, I’m very proud to support this shop.

Dina Perkins

2020-05

I love Creatures Pet Shop! Terrific prices plus grooming is available.As long as I live nearby I will be a loyal customer. 💖💖💖

Holli Papasodora

2019-05

I love stopping in to see (and hold) whatever cute fur baby they have looking for a home.Also, it great having a local shop that stocks everything I need for my pets.

Tralain Benner

2020-05

I was very pleased with the customer service & genuine friendliness of the owner & her staff. I look forward to doing business with them!

ToeKnee Allen

2020-05

Awesome people, reasonable prices and total local flavor. Support your local businesses! Got everything I need for my puppy here.

Maria Magana

2019-05

They have the best items for your pet you can find locally anything you need they also have grooming services the service is outstanding and I believe 100% supporting local small businesses!!😁

Bailee Rose

2020-05

I went in and there were tons of dead gold fish sitting at the bottom of the tank like they'd been sitting for a few days. The kitten didn't look well taken care of and was sitting in its own fecal matter. I was very disappointed. ):

Ashley Spencer

2020-05

She has one of the biggest hearts ever! I thank her for everything she has done and is doing for this town ♥️ Outstanding customer service guaranteed !

William Bertrand

2021-05

Awesome small town shop. Always a friendly smile and reasonable price on quality products.