4.3 (252)
1357 Monmouth St, Independence, OR 97351
(503) 838-2047
locations.myhspstores.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Staci S
2024-04
I was looking for help. Three different employees looked right at me and ignored me. They had a huge line for RX.Also important to note is that they have no restrooms for customers. Period.Step up your game HI-school pharmacy.
Edwin
2024-05
Gianna was amazing at the cash register super nice and friendly. everyone else was nice too
Danee kay R
2024-02
I love this store. Has many items I need and use. Check them out for Christmas next time. You won’t be disappointed
Jerry Medlock
2023-12
Ear infection on a Friday went to urgent care Saturday Pm .Arrived at pharmacy after it closed, Saturday @ 2:00PM.Went in to pharmacy 9:00AM Monday.I was told the RX had not bern received.Called urgent care to resend RX. Took 34 minutes to talk to someone who wouldn’t transfer me to a dial tone or on a wait list of 54 persons.Urgent Care will resend RX to pharmacy.Went to pharmacist pick up window to ask them to watch for it,Oops found it!It will be 15 minutes!Wait, wait, not in stock! Come back tomorrow after 2:00 Pm!Got home, call from Pharmacy, found it, come pick it up.A pessimist is never disappointed.
Robert Fisher
2024-03
This place is a total disaster. It is understaffed with rude and incompetent employees. There is always a long wait and if you order refills be prepared to wait days before they have them ready. Don't rely on them to get anything right. Avoid this dump!
Danielle McLaughlin
2023-11
Only because zero isn’t an option. My husbands face is swollen from a virus, is shows up just as lunch approaches. They said they can fill the script but he’ll have to come back after break in an hour. I guess in all areas I’ve worked, we’ve never sent a patient away. Sorry to inconvenience your break, my husband will wait with swollen eyes.
Andrea Canas
2023-11
Great pharmacy, been going to them for 32 years and they provide all my vaccines and keep a detailed information on patients.
Barbara Taylor
2023-12
A family friendly place to get your prescriptions filled. They take the extra effort to get your medications to you.
Summer Jackson
2023-05
They were about to close but they still quickly filled my prescriptions. Comfortable waiting are and countless things to look at and shop for. Will definitely go back and would recommend to anyone/everyone.
Wendy Baird
2023-05
It's a fun store! Huge variety of everything you need. The staff was friendly. Sean went out of his way to help answer all my questions. 🦋
Lucas heineck
2023-09
Great store, and many happy people to assist you. Go & check it out.You will be treated like you should be.
Jodi Vanderwall
2021-05
This place has a surprisingly wide variety of quality items. I have never seen a place (other than the W store) that has a hardware and pharmacy store in one place. I went to get some gardening tools and was pleasantly surprised at the quality items. The pharmacy is pretty affordable too and I'd like to look at more of the outdoor furniture options as they caught my eye, were super cute and really nice, but I didn't have time to shop.
Jason Jenneke
2023-05
Very clean and well organized. My first time in their store and I was quickly able to find what I needed. No lone at checkout. In and out in 5 minites at the most.
Dawn Boyer
2021-05
Great store with a friendly staff. I appreciate being greeted by cashier as I enter...makes me feel welcome from the start. The pharmacy takes great care of my family. Andrew has personally gone above and beyond for us many times.
Jenna Greenstreet
2019-05
I do admire this little pharmacy and hardware store. It is a bit over priced. But they do have neat seasonal sales, cute novelty items, and staff is friendly and knowledgeable. The pharmacy techs are always helpful, courteous and respectful. The pharmacists are VERY educated with medications and always willing to give consult on RX and/or OTC. I would like to say that most pharmacists should know medications but trust me I have had pharmacies that didn't have a clue. This store has had me as an ongoing customer for all my families prescription needs for years and I will continue to do my business there.
Kristina Mcginnis
2018-05
I have to give a start to write a review so that's why they get 1! The store it's self is awesome, a little high in price but whatever. The pharmacy and it's staff on the other hand is a completely different story. They don't know how to properly bill insurance so I always have to do their job to get my prescriptions. Even when they know that I am dealing with insurance to get things covered they don't make sure to have enough to cover my prescription once insurance gets figured out (and this is not the first time that I have had to deal with insurance but it always gets figured out so why not be prepared). And even with that headache I understand it's not always the pharmacy staff that can control that, but what I can not understand or accept is the rude, disrespectful staff! There is maybe 1 of the staff that I am ok with! And not only are they rude to you, but as I stood making a complaint to the manager one of the staff was making light of the situation with a different customer who was hearing my complaint. The staff member said "you have to have a sense of humor working at a pharmacy".... Maybe but you absolutely HAVE to have professional representation of the company!
Johnny Cendejas
2021-05
This store is ALWAYS... NEAT AND ORGANIZED... They do a great job keeping it nice and clean... Good Job... Everyone... The staff are helpful... Whenever I have asked for help... They are helpful. .. Here is a little constructive criticism: There have been times.. I have been blatantly.. ignored... Acknowledgement... Is a good thing... Say Hello.. Let us know. .. You see US!!!!
Sarah Delaney Bourgo
2018-05
I was having a ridiculous time trying to get my prescription filled with Safeway month after month and decided to switch to this pharmacy. They were helpful, kind and down to help a frustrated girl out! I was impressed with how easy it was to get everything fixed up. I am happy to have kicked Safeway to the curb, and to have found a new, much better pharmacy.
Tim Hinds
2020-05
I have found that the employees do not have knowledge of where things are. When asked where a item could be found, they did not know. This is not a single incident. It has happened at least 6 times over the past few years. They need to address customer service common courtesy. No thank you after a purchase or apologies for being on the phone while waiting to make a purchase.
Suzanne McClellan
2018-05
Great customer service. They make duplicate keys and buff off any rough edges. I never need to wonder if the duplicate key will fit the lock. The prices are also very economical.
Zoot OfCastleAnthrax
2022-05
I was loyal to Walgreens x 15 years and reluctant to switch to Hi School because I assumed there'd be delays and confusion, since they're the only pharmacy serving a fairly large area. Plus, I'd never heard of them before. So, I drove 30 miles to the closest Walgreens for seven months.The South Liberty Walgreens location killed my loyalty, though, with terrible, terrible service. Finally, it just made more sense to transfer my prescriptions closer to home. The service couldn't get much worse than it had been at Walgreens.Mike was WONDERFUL. He was kind, patient, quick, efficient. I feel sure that whatever confusion or complications may arise, we'll work through it together. I wish I'd switched seven months ago.
Shelby Helmig
2023-05
The employees of the store are extremely nice and helpful unfortunately the pharmacy staff are awful! They are so slow and do not seem to have customer service skills or common sense.
Molly Seney
2022-05
Love love love , has everything at a low price need mascara? they got it. face wash? they have it and the workers are the sweetest
James Hayes
2023-08
Old school style pharmacy, not just meds they got everything but a soda/ice cream bar(dating myself, I know)
Yvonne R
2023-05
Not the best as far as a pharmacy goes. I was told at 12:55 by the pharmacist-who came out from behind to tell me this-that lunch is from 1-130 so I wouldn’t be able to get helped. By the time I got out to my car it still wasn’t 1 yet.
Jarrod Miller
2022-05
Love this store ..and pharmacy .. not many like these around anymore... just about anything you can want..fun to shop.. and found Hardware.and stuff big box stores would have without the Hassle..Decent price to...be a shame if we lose store's like these .. friendly staff...
Vinny Audi
2023-05
Love the small town feel. Great hardware selection as well!
Blossom 4u
2023-07
I love everybody at high school pharmacy. Every one is so friendly
Kyle Blackman
2022-05
The staff is always friendly and efficient. The store was neatly organized and everything was easy to find.
Krystal Mccoy
2023-05
My top pharmacy and seasonal go to store. Aswell as having other hardware you won't find at tractor supply or town n country.
| Monday | 8 AM-8 PM |
|---|---|
| Tuesday | 8 AM-8 PM |
| Wednesday | 8 AM-8 PM |
| Thursday | 8 AM-8 PM |
| Friday | 8 AM-8 PM |
| Saturday | 8 AM-7 PM |
| Sunday | 9 AM-6 PM |
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