4 (1232)
808 Seneca Rd, Eugene, OR 97402
(541) 434-9025
homedepot.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Eliman Gibba
2024-04
Since we built our house in 2005 & moved in June 2006 , we have patronized the Seneca HD for personal shopping ( the Green Acres for Business shopping …. The Delta Bar is across the street ) , have to say both OZ & Tamara have excellent customer service & welcoming.
Mindy Carmichael
2024-04
Always find what I need here. Prices are decent. The outer parking lot is a little sketchy but it's a convenient location. Never had a problem there's always been someone to help .
Jason LaMonica
2019-05
For some unknown reason I choose Home Depot over Lowe's every time. Honestly I think it's the colors..This location has a nice setup and genuine employees.Eager to assist and help with any project you have going on.Easy to navigate and had everything we needed.Will return again soon.
Beast
2023-12
Kathleen in returns and her supervisor took very good care of me and my battery situation! I’ve never had customer service like this at a Home Depot. If I could give them 100 Stars I would. Happy holidays and thank you.
Corinna Loudon
2023-12
The first Saturday of every month they host a “kid doer” project and it’s so much fun for my kid! They provide everything you need for free for different activities, such as making a Christmas ornament, or a corn hole game, a treasure chest, etc etc… The employees are really helpful at this location and it’s never a challenge to find someone to answer questions for you regarding any projects your working on.
The Hundredth Monkey
2024-01
Feels understaffed most of the time, but I guess that's how things are these days. Its a standard home depot so its easy to navigate, the prices are fair and they usually have what I need. This is my first stop for hardware and utility supplies.
Cory Miles
2024-01
I ordered a toilet and dishwasher at the same time and wanted them installed. I was charged $245.00 and both items were just dropped at my door. NOT INSTALLED!! Now they are saying that $245 only covered the install of the toilet. Seriously?! For a $150 toilet. Regardless, it's been 2 weeks that I've lived with these items in my living room...Merry Xmas to me and they say I have to go back to the store to pay the add'l install charge and they won't be able to for another 9 days. This is totally unacceptable and I won't be using Home Depot at any time in the future!
Ileana Ayala-Bishop
2024-04
I wish I could give Leslie Gehret 10 stars. She has gone above and beyond to get our family the countertops we wanted at the best price and in a timely manner. We had a lot of misscomunnicatiion with precision countertops and she really advocated for us until we were happy. She is the sweetest employee and deserves all the recognition for truly doing what’s best for the customers. Thank you Leslie!! -The Bishops
gregg horn
2024-03
I was looking to buy fencing materials and I had Lowes and home depot apps open, I saved a lot more money shopping at home depot which I did that day. I guarantee if you price every thing you are buy for a project, you will save more money with home depot.
Diane Greer
2023-12
I went in with a friend to buy some cabinets for her house, and Joe ended up helping us. He was excellent. He helped us with countertop choice as well because their regular person was out. In my opinion, Joe went above and beyond to help us out. He truly is an asset to Home Depot.
Joe Baumgarten
2024-02
Home Depot is always an adventure. Sometimes you find exactly what you need and other times you wander about. My grandson likes to watch the forklifts move lumber around. He also likes to open and close the latches on display and knock on all the doors in display.
Native Whisp
2021-05
Where to start. The one and main reason I'm giving them five or all the stars that I can is because of one person only. The gentleman Miguel that works in the paint department.I came in prior to meeting Miguel and got all the supplies I would need to do a project on my porch. Come to find out all the supplies that I got were inaccurate and I was a quarter of the way finished with a project with a product that wouldn't work. I had already done all the burning of my wood at this point. I was given paint instead of stains. Indoor paint for an outdoor project and I already put the base color down and didn't know what to do. As there was no stains that was the same color as the paint i had been given. To start over was emotional for me. Miguel got all the stains I would need. He did some fancy color matching and fixing to get me back on track with a strain that was almost identical to the first color. He didn't stop there. He went to management and explained the situation and got me everything I needed for almost nothing.He was friendly and kind. He didn't never get frustrated with me. Trust me I was not so pleasant and I was all worked up. I deal with Home depot often and honestly can't say I have much appreciation for the rest of the staff minus the girl that's worked the customer service forever and 7yrs. If you ever need help with a paint project. Go see Miguel.The shiny finish was my own fupa and trust me it took hours to fix...
Christopher
2023-09
They don't price-match online competitors at this store (yes, that includes shipped-and-sold by Amazon products). They don't even price-match their own online prices if they're cheaper according to the associate I spoke with. Skip this Home Depot and go to Lowe's instead. I've not had an issue getting anything price-matched there. Nice staff though.
Randall iktomi
2018-05
Just like any other big box store. They have just about anything you need. But I've come here and left with nothing on several occasions due to the fact that they don't carry some brands. They dont stock Bosch products or carry larger sockets.
Theolovetesla
2023-07
It's a big place and it is a little hard to find things. The employees are helpful and kind. They also have nice labeling on their isles
Michelle Nylen
2024-04
Just went in for a coupler didn't notice any employees milling about to offer any assistance but I was @ a different location this time.
Aaron Aldridge
2024-04
Great help on helping me figure stuff out and giving me solutions to fixing them.
Jeff Irving
2023-11
Chain store offering everything the diy home builder or contractor would need to get the job done. Seasonal decorations to garden plants they have it all at a slightly higher price than Lowe's.
W Nichols
2023-11
The management should not allow its garden center employees to wear both ear plugs while working playing music loud enough. I could hear five feet away.. She was rude and unhelpful. Couldn't hear me, then was put out. I asked a question. I spent $244.00 and was planning on buying more, but she pissed me off by her lack of willingness to help me. She was also making a fall hazard while remaining dead plants leaves by throwing them on the floor instead of putting the stuff in a trash can . Not working smart when you have to handle things twice.
JEFF FILKINS
2020-05
Home Depot is great. The location on Seneca Road is easy to find parking and the store layout makes it so you can easily get to what you need and through the register. Be prepared to use your Home Depot app as finding help has prevented them from getting five stars. If you do your research prior to going to the store you'll be fine with the app as it will show you what aisle and location products are at so that you can find it without having to ask an employee technical questions can be answered by googling it. everyone is real friendly and I highly recommend downloading the pro extra app as it keeps track of your receipts and you're spending. Very helpful when your remodeling or putting money into home improvements.
Bryan Shely Jr
2023-11
They over charged my card on my pro account for a rental equipment nearly double the price and just keep giving the runaround from the store to corporate. I'm recommending to everyone not to use them and I'm taking my pro account to Jerry's or Lowes!
Sandra Mort‐Zegalia
2023-09
Staff is always available to assist courteous, make suggestions, informative when it comes to process and materials needed to have a successful project. One staff member that was exceptional was a young man "Jordan!" He is great! Thank you!
Charles Preciado
2023-06
Hello I just wanted to say thank you to Miguel for his great customer service. I am remodeling my house and I have been buying a lot of products from you guys. Everytime I go into The Home Depot everyone is nice especially Miguel. I am very pleased with his good customer service skills and patience. You guys need to hire more people like him to join your team.
Steve Hodges
2024-02
Checked on line for a part. Showed 20 in stocks. Drove 30 min to find none in stocks. Manager looked into it (,thanks) and said it was an error, they had none.
Angie Zambler
2023-05
I wanted to thank Angela for her great customer service skills and always willing to help me out with a positive attitude. She always makes sure I leave the store fully satisfied and happy. You guys need to hire more manager like to her lead your teams.
Jesse Walters
2023-10
This Home Depot is great. I have lived in a lot of places and usually I am not very impressed with the caliber of workers and whatnot. This location has great people and great selection.
Charels Wells
2023-10
Home depot has taught me a valuable lesson! Buying taping mud at Walmart is $20.00 for approx.One gallon,went to home depotOne gallon $8.95,I know where I'm going to be shopping from now on!
Rose Marie Waring
2022-05
They had exactly what I needed and a lot that I merely wanted. Poinsettias were on special sale for $1.99, we got 6.
Mark Ehlhardt
2023-06
Careful if you buy a Ryobi lawn product and the warranty that goes with it. I have a year old Ry401014 mower that just suddenly stopped with fully charged batteries. Still under warranty. Closest authorized repair shop is Portland. Customer service on the phone said Salem. Not the case.
Nicklous Rousseau
2024-02
Got what I was after, actually had help from an employee which is rare but appreciated
| Monday | 6 AM-10 PM |
|---|---|
| Tuesday | 6 AM-10 PM |
| Wednesday | 6 AM-10 PM |
| Thursday | 6 AM-10 PM |
| Friday | 6 AM-10 PM |
| Saturday | 6 AM-10 PM |
| Sunday | 7 AM-8 PM |
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