Tractor Supply Co.

Gary Schartz

2023-05

Beautiful. Simply beautiful. This place should suit your gardening, farming, entertaining, and pet needs. Even clothing and sun glasses can be found here. Don't forget about the pet bathing station. Courteous and helpful people work here. I had a very nice visit.

Karen

2024-04

No stars!!!!! It made me at least put one star they don't deserve that one star.When tractor supply open in Creswell Oregon one of the store managers told me if I switched all of my business from Chewy to them that they would give me a bulk discount of 20% so I did. I have seen many managers come and go over the years and they always honored my discount because I purchase in bulk around 80K per year. Recently they got a new store manager named Stephanie that has refused to honor the bulk discount I have had for the past 5 years. I tried talking to her about it, asked her to reach out to her district manager, asked to speak to the district manager. I was told that unless I used my tractor supply credit card to purchase my products they would no longer do any discounts and if I did use my tractor supply credit card only a 5% discount on bulk purchases. After months of trying to work it out I have stopped going in the store, good customer service is important to me as is following through with what was offered as far as a bulk discount goes. You do not treat a valued customer that way when they spend large amounts of money in your store and refer multiples customers to you.Since I no longer wanted to deal with the specific store/manager I set my bulk purchase up on auto ship through tractor supply online for weekly shipments. What a nightmare!!!!!! my first order cancelled three times and after multiple times of calling them and spending an hour on the phone each time we finally got it to ship. Every Friday my order was suppose to auto ship, every Friday I would receive an email saying it cancelled and to call customer service, another hour on the phone and on hold. This went on for three months!!!!!! my orders were suppose to ship every Friday, I only received two orders in that 3 months and that was after multiple phone calls and hours on the phone trying to get them to get it fixed. For the two orders I did received it took two weeks for each of those to arrive, what a joke. What is the purpose of setting up auto ship if it does not work and you do not receive your product every week. I have talked to several people/managers at corporate, was told that the district manager would call me, still no call from him.I have since reached out to other local stores for my product and now receive my bulk discount of 20% without the B.S. of dealing with Tractor Supply. Pretty sad that a company as big as tractor supply literally does not follow through with what was originally promised. So glad I took my business elsewhere, I will also no longer be referring all of my customers to a place that has horrible customer service. I gave this company every chance to make this right which only proved to be a WASTE of my time.

tony evans

2024-01

Yesterday was the second time ive called to see if a product was available. Drive 10 miles to the store in Creswell and they dont have it. Drive 15 miles to wilco to get what i needed instead. Waste of time and fuel. Not once but twice. Not going back!

Rick Jacobson

2023-10

All your farm needs in one place. They greet you when you walk in the door and are very helpful.The carry a large selection of hardware. Lots of feed choices from. All the top brands. They have animal care products for your horses, cows, dogs, cats, rabbits, birds, chickens, and more.They also carry clothes including pants, shirts boots, hats, and coats.

David Hernandez

2023-09

Used their dog wash for the first time. It went great, very good facilities and products. I would recommend and use again.

Bob Frazier

2023-05

Pet Wash Review! The staff could not be nicer or more helpful, just excellent! The price of a pet wash, $9.99 could not be more reasonable. This is a great place to take a dirty pet for a bath. There are lots of wash products and some towels which makes this 5 STARS!Update!: The air driers both work very well.Update #2 EVERYTHING perfect here in April of 2023!!!

Robert Moore

2024-01

When the Creswell Tractor Supply first opened, it quickly became my favorite store. Unfortunately, it didn't take long, within the first year, they started to have problems.The biggest issue and serious concern are their lack of inventory. They are always out of basic stock and supplies, like dog food, cat food, and other feed supplies.The second problem that seriously needs addressed is the lack of customer service. The Creswell Tractor store has had a massive employee exit during the last two years because of management.Just this last weekend I experience a horrible lack of customer service. Without going into details, the store manager was called to the feed loading area because I questioned a new rule that I had to pay first for feed before entering the feed loading area and that I was backing up the drive through because I hadn't paid first and that we couldn't find a product on the feed shelf my wife had purchased just weeks before. This "manager" was so rude, getting into my face yelling at me, and at one point the other staff members had to pull her off of me.Good luck to anyone that wants to actually find what they are looking for and deal with unruly customer service at the Creswell store. By the way, I have visited and purchased many items from other stores in the area and experienced a much better shopping experience.

christine swann

2019-05

I love this store. Living in a state that had a TSC on every corner like we do dairy queen here, was something I took for granted. You can get just about anything you need. A new pair of boots, socks, feed for your farm, chicks, hardware, shampoo, anything pretty much. And most stores don't carry special food for pets and here you'll have a better chance of finding it than most pet stores. Honestly, I am glad we have this store and suggest everyone stop by at least once. The staff is friendly and very helpful and the prices can't be beat.

J ok

2023-05

Product came damage can't get ahold of customer service.

Food Stamps and Fuel Clamps

2023-05

Good store just need them to get the trailer fix soon. Bin almost a whole year. Slow.

Carol Clements

2023-11

Very poor customer service.

Jerry Phillips

2019-05

Great place to shop for almost anything. The folks who work there are friendly and very helpful. Recomend to anyone.

Michael Harpole

2023-05

Great place to find the things needed to run the farm and more they have many different areas from critter feed to nuts and bolts boots to gas powered equipment.....

Stephanie Blomquist

2019-05

The store is nice and really clean and the employees are friendly and helpful. They have good prices.

Robin Rene

2019-05

Great prices better then anything else in our area..Really nice people also.

Kea Renee

2023-07

Good for when your place is flooded and the dog needs a few baths after an encounter with a skunk.

Morgan Brown

2022-05

This place is awesome and it's difficult not to stop whenever I'm in the area. The workers are friendly and give just the right amount of help, unlike other places where they are either absent or annoyingly present.

Nicole Lauzon

2019-05

Great customer service. Went in to get an item we saw in an add, but they didn't have it in stock. So, they gave me my choice of any similar item at the sale price.

Jarvis Jensen

2021-05

Friendly staff, clean and organized store. Always a pleasure to shop here.

Fred Rathke

2021-05

Very clean and neat organized store , large selection. Jim was very helpful finding what I was looking for

Graham Deere

2020-05

Profesional staff that knows what they're talking about, especially if you cant find something in the store. Great selection of inventory with reasonable prices and other options that some stores don't carry.

Linda Reed

2019-05

Very nice staff and fun just to go look at things.

Winded Gypsy

2019-05

This is an excellent store. I go here for the big bags of dog food. Great prices.

Debbie Jean

2019-05

What a cool store. They have a bit of everything. I love it

Damon Sours

2023-05

It feels like some of the pet 🐶🐕 food shortage is starting to come back.Much more product the shelves the past month.Thank you guys.

ariel Fowler

2019-05

Loved it. Couldnt get my husband out of there. Very helpful people and lots of decor items

PAM E

2019-05

Terrible service. Looks like they have a loading area but instead of using it, we were told to bring large heavy rolls of fencing thru the store to check out. Tried them 1 more time & the employee couldn’t figure out how to make change. I won’t be back - the locally owned feed stores have better service by far.

Mr. Jones

2020-05

Okay I went there with my father in-law, I have a 4 month old pup with me, there are several other dogs in the store.. a woman and her children have a large Rottweiler cross, we go to walk by them my pup and their dog are near each other and the teenage boy holding the dog, says watch out he doesn't like other dogs..my problem is why would you let a dog like that in your business without at least a muzzle on.. I would have held the store responsible if my pup would have been hurt.. that being said.. I shop at wagon wheel..

Judy Griffith

2019-05

Nice to have in our little town. Layed out nicely and usually have exactly what we are looking for.

Ronda Setser

2023-10

We highly recommend Tractor Supply Co. We were traveling and they came to our rescue when our tire blew on the freeway. They had in stock the wheel and tire we required for a dualie Toyhauler.Josh refused money to change it, but stepped up and did the heavy work since we were unable to do it ourselves. Thank you Josh, we greatly appreciate your hard work and service!! John and Ronda