Sam's Club

Janet Short

2024-02

The jury is still out as to whether the savings are substantial enough to warrant the ever increasing annual fee. But this store seems to be clean, bright, well organized. And all the sales people are friendly and helpful.

Samii Minson

2023-12

Amazing staff at the cafe helped us out tremendously by making us 50 pizzas for a company order in short notice. All of the ladies behind the counter were super accommodating and definitely need some recognition for their hard work. Especially Sonja who assisted us in loading and providing us all the things we needed for our order. She truly made us feel like a member of family, perfect customer service which is appreciated greatly.The stores president was very nice and even came in to help get the pizzas out!! Phenomenal job!!

Kimberly Scoot

2024-04

I spoke on the phone with Mia - trying to cancel my account. Have to come in to do it. I was annoyed but not rude, nor raised my voice - I was in the process of telling MIA thank you for your assistance when she just plain hung up on me. I called back - and I know she was not answering the phone - let it ring until it disconnected. I called again - and a manager answered - thank you! He was helpful, kind, and listened to my issues. MIA should not be in customer service.

Greg Plotts

2024-04

Paid my Sams Club card off faithfully and was never late. This week I paid it off again. Noticed my credit limit dropped so I called Sams card services. They said due to a slight dip in your credit we lowered your available balance. I replied, it was because your company teamed up with capital one and offered me a credit card through capital one. This is what temporary dropped my score. My score is already on the rise due to PAYING MY FULL BALANCE. The customer service agent who could barely speak English made no effort to help. Treated me like a dog. I said close my account and she did. Woke company for sure. Should have never dealt with you. My wife and I spent thousands of dollars there every year but you just ended that over stupidity on your end. Costco it is. FYI: I was never a day late paying my bill.

neil hammons

2024-04

All I have to say is, you better have some money if you be shopping there. I'm single person and the product would be overwhelming. So having a family would be a plus. But it seemed for the quantity the price was good on a lot of products

Newman perez

2024-01

Had went to do bulk grocery shopping. I shop here often so I'm familiar which items and brands they offer. The members mark brand they market is good quality and price. They have an a la carte menu for a quick snack. Bakery, tire and battery service, gas pumps across the street.

Robin Munoz

2024-03

I'm a Hispanic/Latino and today when I went shopping here at Sam's club, the bathrooms were all closed but one, and the worker waiting there didn't say anything to me, BUT asked the man behind me who was behind me (both worker and person were Caucasian) got asked by the worker if he wanted to use the another bathroom, I don't know what I did to the worker but he was obviously racist. ABSOLUTELY THE MOST DISRESPECTFUL WORKER I'VE MET!

Sarah Ray

2024-02

Edit: still never got my order and it even changed its status to “delivered”. Now I’m being told that my refund won’t be processed for 7 days. It was also refunded less than what I paid so I lost out on my delivery fee even though I never got the order.Tried to call about my delivery order that was scheduled for 9 and it is now 2:00, still haven’t gotten it. Called the store to see what’s going on and was in hold for over 16 minutes. This is ridiculous and not what I pay a yearly fee for.

jenny singleton

2023-12

Just want the thank Edith who is an employee of the Tulsa Hills Store. She is truly a professional and knows how important customer retention is!!She went above and beyond in her service. What an example she is to other employees! And all was accomplished with a beautiful smile! Be happy and thankful to have an employee of such character and work ethics!!!

Bo Bandi

2023-12

A stocker here named Wendy today was super nice in helping me find the right size jacket I needed for my daughter. She opened up a new box just so that we could find the right size. Thanks for going out of your way, Wendy!

Destiny Mckinney

2024-02

Waited for 30 minutes for pickup, watching other cars come and go with their orders. Hung up on when tried calling member services since I was having problems checking in with the app. Sat on hold for 20 minutes before anyone even picked up. Had to go into the store to be helped.

Miranda Whinery

2024-03

I'm a spark driver, and I have to say that curbside pick up, had some amazing employees, very professional!

James Rupprecht

2022-05

Nice and clean. Friendly staff and willingness to help look for thingsJust wondering if you get bags to go and dig up your spuds or what reason is for the empty bags.

Mason F.

2024-02

Had everything we wanted, an entire chicken ( legs breast body and all ) is 5 - 8$Very nice

Lauren

2023-11

0/10 recommend “Manager Kris” she is rude and doesn’t care about her customers or her employees. Spoke very rudely to me while also disregarding her employee trying to explain why I was upset. Will not be returning to this location and the experience alone has made me not want to use Sams again

Timenim

2023-12

Best place in town to eat cheap lol

David Coppin

2024-02

One of my favourite retailers.Always neat, well merchandised and helpful friendly staff.

augustus Columbus

2023-11

David Parnell made my day! He genuinely cares about people and it shows! He was very helpful, kind and personable. Thanks Sam's club and David for the best experience!

Mere Bogges

2024-04

Great store, but no gas here. That is why I gave it three stars.

John Gay

2023-10

A great visit easy in and out pretty busy and they was on top of it.

Jackie York

2023-10

I had the best experience with the tire and battery department at Tulsa Hills Sam’s Club. Jason the department manager took ownership of a problem I had with getting all four tires in that I ordered. He made the problem his own until it was resolved. His three employees, Arly, Steve and Anthony were very professional and took care of my hard-to-mount tires. The whole team was great to deal with. Thank you.

Ralph “Squire”

2023-11

Sam's kind of peaked about 20 years ago and is not as interesting as in the 90s. I would avoid the pre-cooked refrigerated meats but the butcher section meats are better than you find in typical grocery stores in Tulsa.Most of the baked goods here are good and and some things are excellent. Many of the things they do offer are just too large, and they should practice better product rotation of their offerings at this store.Sam's Bakery is better than their major competitors and check out some of the cakes as they are really great.

SHARON SAWYER

2023-07

Austin at the front service desk was awesome! He patiently worked to get the app to work for me. He even called the company IT department customer service for their help. Checkout went smoothly. I ordered three hotdogs & drinks from the cafe through the app. Organization and service in the cafe needs attention. No one seemed to be responsible for filling orders. The register printer broke, so all three workers gave that attention, while all app orders were ignored. I was given one hotdog and three empty drink cups at first. I had to ask for my other two. The worker was going to complete my order without changing sanitary gloves, after handling the broken register and an intercom. I only received one more hotdog. Finally, they made another one to complete my order. I’m not a happy new customer. I’ll give them one more chance.

Frances Ayala

2023-08

Love it, It's like Walmart, only you buy in bulk, great savings. And the Employees were very nice and helpful. Got through the line quickly. Shout out to Jai-Ana at the Service Desk, awesome 👍

Dr. T A Reilly

2023-10

This review is for Karl in pickup and delivery...fast acting decision to get a very late order delivery to me without a glitch! The order was food for a church staff conference and no delivery driver picked it up from Sams! It was 2 hours past the delivery window, eeks! Cannot thank Karl enough for going the extra mile literally. He should be considered for a store manager position. Smart, calm in a crisis under pressure, decisive problem solver,...cannot teach the workforce these innate traits. Tulsa Hills Sam's Club - order for delivery or go visit! Definitely the best SamsClub in Tulsa - I should know I've shopped them all! Hats off the Store Management for hiring Karl too! That is sound teamwork! I literally slid around the corner at the church on time...shewee! Thanks Sams, and thanks Karl!

Katie Rosencutter

2023-10

Kamakia is absolutely phenomenal! She has gone above and beyond multiple times for my husband and I. Her attitude is always so positive and she handles everything in such a professional manner.

C S

2023-11

Super friendly & efficient. Dave was very helpful and able to answer all my questions. It’s great when people can communicate properly

Ted S

2023-08

We prefer Sam's Club over Costco any day. Their hours are more convenient for the normal shopper. Their products are better and cheaper than Costco.

Desiree Carnley

2024-02

Love the scan and go app and they always have everything I need. A little too busy on the weekends though. Hard to get through and get what you need.

Christina Wilson

2023-08

So fun today a Sam's Club! Free food and games! I love this location! The scan and go feature is my fav! They also offer discounts with the app.