Riverside Ford of Tulsa

Ricki Lockhart

2024-01

I don't usually leave reviews. But my husband and I had a wonderful experience. Abe wasn't out to sell a car he was out to genuinely help a couple find a safe and reliable vehicle. Once we told him the type of dog that we own and that a baby was on the way, he really took his time to help us out. One a again really helped us out and couldn't ask for a better salesman.

Kevin McKim

2024-02

Sales associates Jessica and Donna were awesome. We were treated like they cared we were there. Only 1thing that needs a lot of improvement is your detail. Sent the car back twice to be cleaned but wasn’t done very good. Cleaned it the next day on my own. Used car sales managers were Also awesome

Racynda Cynnabear3434

2024-02

This was by far the BEST truck buying experience EVER!!! The whole process from the time I walked in till I left was less than 2 hours! And that is with us test driving the vehicle! I can’t say enough good things about Chad “The Car Guy”! He made us feel so at home, and he is super entertaining 🤣 He went above and beyond to get me into this truck! Kyle the finance guy was very quick with paperwork and did not push or hassle me on warranties! He gave me all the info I needed and explained everything thoroughly! These guys are amazing and we will be returning soon to buy another vehicle! Hands down the easiest place to buy a car! Definitely 5 stars for these guys!

eric olivas

2024-02

This is the 2nd Ford Raptor that I’ve purchased from my sales consultant Donna Lolato. I purchased my 1st Raptor from Donna in 2018 when the dealership was Bob Hurley Ford. Donna was absolutely incredible to work with in the ordering and purchasing process. That’s why when Ford announced the release of the 2023 Raptor R I made a call to Donna to get me on a list. I drove to Riverside Ford (formerly Bob Hurley Ford) to take delivery of my new Raptor R. Once again Donna was absolutely fantastic to work with in this process. She is truly a staple of that dealership. I will continue to recommend friends and family to contact Donna on purchasing a vehicle from your dealership. I would also like to thank Kyle and Otis for all their help in this purchase. Thank you and I look forward to future purchases.

Eric Miller

2024-03

Always receive great service and customer service from Riverside. The service department has done great work on my vehicle in a timely fashion. And, of course, any service work requiring the car to remain in the shop beyond a reasonable wait time, customers are provided with a quick and professional driver, taking you to and from your home. And, if i am replacing any parts on my vehicle myself, I'm provided great information by staff that helps me get the job done right.1.....wish I could remember his name but I'll never forget his gesture but.... one of the mechanics working one Friday evening...5 minutes from closing-time, new that I was struggling to change a battery with the tools I had on me. The man got some tools from the shop and stayed 15 minutes past closing-time to install the battery for me in the parking lot...just an act of kindness from an employee that knew I needed help....2.I was having new brakes all around on my vehicle and some recommended maintenance done. I realized I was actually under-charged by a relatively new employee. I caught the mistake and the new guy was helped to correct the invoice. I expected nothing (some people just still try to do right by God-some of you know what i mean...more should) but I was contacted by Riverside management who discounted my entire invoice....just for telling them that I owe them more money. I certainly wasn't looking or asking for anything but Riverside honored the act...and it was a pretty decent discount too!Just have had great experience with Riverside and hope you do to!

Ryan Lester

2024-02

Best car buying experience I’ve ever had. Alex was my salesman. He was very straight forward and honest on everything. Wasn’t pushy about making a sale. Will do business with him and riverside ford again.

Rachel Roberts

2024-04

They gave us the best deal in town on my explorer. The explorer being one of several cars we were considering, and test drove that day. Couldn't beat the comfort of the Explorer or price we got at Riverside Ford.

Jessica Brose

2024-01

Love my new car! Woodrow was amazing! He treated me with respect & felt like he went above & beyond to help me out. He understood what I was looking for & kept me posted during the whole process. I will definitely recommend him to my friends & family looking for a new car.

Diana Clark

2024-02

We loved our experience with Riverside Ford. They were friendly and made you feel very comfortable... the facility is very clean and inviting. No one pushed you into anything and we got the vehicle of my dreams!

Jeramy Young

2024-04

Had an overall great experience. Pulled in to get my Oil changed and Tires rotated. They were quick to come out and get me checked in. Then took my car to do the work It was fast. I really appreciate all the staff there.

Eli Compton

2024-04

Great experience! I had a few issues with my truck, but it was covered under my warranty.I took it in and was helped by Jeff Kipala. While my truck was getting worked on, Jeff was able to get me a loaner vehicle for the time being, which helped a ton! All the issues have been resolved with my truck, and Jeff gave me a call as soon as he got the results. He was very professional and respectful, If you have any issues with your vehicle, and they’re covered under warranty, go see Jeff he will take care of you!

James Sumner

2024-05

At first everything was great we were treated very well, the day after I bought my truck it heard a clanking sound in the back end. I took it back to have them look at it, They determined that the leaf springs were broken and they were getting a quote ready for me for the repairs. I stated I only had this truck for 1 day, I don't feel I should be responsible for the repairs because it went through your 171 point inspection and you all said it was good when it clearly wasn't. long story short they still have my truck and its been over 4 weeks. I reached out to my salesman trying to see if he could get me an answer on my repairs he said he would get back with me. shocking its been 4 days and I still haven't heard from him or the service department. I am not sure if my issue and treatment is just an isolated event but I hope no one else has these issues. If they would just reach out every once in awhile to let someone know what's going on things would probably ok.

Alicia Butters

2024-02

I purchased my Ford truck, and warranty from another dealership, and was told that the warranty was much better than it actually was. When I started having transmission problems after only a few weeks, I brought the truck in to Riverside. They went above and beyond to get the warranty work approved, and the actual repairs were done much more quickly than I expected. After having a bad taste from the other dealership, it was great to find a place that worked hard to do what they said they would do. Five-star experience for sure!

Sara Eaton

2023-11

My Ford Fusion had an airbag recall and I chose Riverside Ford to service my vehicle. Upon receiving my car back, the top left corner of my windshield was busted and the cloth roofing had grease wiped on it in various places. I immediately called Jeff, the advisor over my vehicle. He stated he does see the cars enter in the service center but does not see them after the technicians work on them. He mentioned my windshield already had a crack in it, I stated yes it did, but the technician has busted the corner of the windshield. He said he doesn’t know how, as the parking lot is “secure.” There are fingerprints all around the bust, which shows that the technician noticeably busted it and felt all over. Jeff apologized and offered a free vacuuming of my vehicle. Unfortunately, I had to schedule an immediate windshield replacement for the next morning with a separate glass company. I HIGHLY recommend everyone take photos of the inside and out of their vehicles before using the service center as they don’t seem to admit fault. I am so highly upset and disappointed in the service center department of this location, would not recommend to anyone.

Bill McKnabb

2024-04

I appreciate the customer service I received from Cruce and team! They exceeded my expectations! I had stopped at another dealership in Tulsa and was told it would be 6 weeks for an appointment in their "trim shop". Cruce got me right in, they determined the issue, ordered the parts, and had me on the road the next morning. Thanks again for the great service and Riverside will be the only Ford dealership I'll visit in Tulsa!

Alyson D

2024-01

Very convenient location! Easy on/off the highway. Clean and professional service area. They have a comfortable waiting room and a convenient shuttle; I’ve used both waiting for oil change/tire rotation.I follow the recommended maintenance schedule for service and all services have been done on my Ford at this Ford dealer.

Gail Evans

2024-04

I take my Transit-based RV to Riverside Ford for oil changes and other Ford related work. They have always taken care of me in a timely manner and are very professional. They are a pleasure to work with.

Kelly McFadden

2024-02

Purchased my 2022 Ford Bronco on 12/2. Took delivery in 12/4. It is now 01/17 and my trade-in loan has not been paid off, although they have sold the car for a profit nor do I have my title. Don’t worry, the loan is funded because I’ve already paid the first payment. I had to make a partial payment to keep the loan from going into default. I was asked to make this payment as “it was a lot for them to send another check” since they didn’t make the months payment when it should have already been paid off.Additionally, the sales staff will lie to you and try to manipulate you by saying it is your fault it hasn’t been paid off and claim calls were placed that weren’t. They will also mention multiple times how they have to pay when there’s a poor review and you shouldn’t do that to them. That practice is HIGHLY unprofessional.The finance department will admit it’s a common issue for loans not to be funded within the legally required timeframes. Oklahoma law states that you must be provided the loan within 30 days of taking ownership. This dealer will not do that and will sell your trade-in so you can’t even get the car back.

Thomas Rashid

2024-04

My service manager, Jeff, was very thorough and efficient. He explained everything in common terms. Justin, the sales manager was also very informative and trustworthy. I highly recommend Riverside Ford

Billie Crumm-Brown

2024-02

Benjamin Hayes and Harrison both took very good care of my truck. I had been run around for months and thought there was no hope until I called the parts department and Ryan got me in contact with Benjamin. Within 24 hrs my truck was fixed. I couldn't be happier.

hamlet ehi

2024-02

These guys are unbelievably good. I have never experienced nice service like this from any car dealer. Pick any department and go see for yourselves. I was there to pick my car from service under the recent zero degrees weather. Every one around was so eager to assist me.

Janel Tackett

2024-02

Harrison in the service department has been so easy to work with. Very respectful and kept us in the loop about our care at all times. Working with the service department has made us want to purchase our next vehicle through riverside

Toni Kyler

2023-05

The people at Riverside Ford are super nice. We had an amazing experience. No trying to cram things down our throats. Everything was our choice. We bought the most beautiful 2023 Expedition. I found it on the website and in under 10 minutes, we were sitting in her. We signed the papers and we were off. Garrett was super nice helping us with all the financial documents. Richie was so friendly and helpful. He showed us a lot of helpful tips about out new purchase. I was asked by several people there if we were being taken care of. We sure were and we are extremely pleased. That is why this makes our 3rd time in 9 years to come back and purchase new vehicles. We've never dealt with nicer people. Bravo Riverside Ford, consider us customers for life. We will definitely tell everyone we know. Thank you so very much.

Jer Dus

2024-01

We had a pleasant experience purchasing our new Maverick. Our salesman, Alex was very personable, professional and patient explaining all the features on the vehicle. As residents of Arkansas, it was advantageous for us to travel to Tulsa for this purchase. We would highly recommend Riverside!

Anita Lowry

2024-05

Leland helped me so much, I needed my truck checked out and he got it in quickly and I knew what was wrong and got it repaired fast. It is my work truck and I needed it out fast. Thank you so much.

Robert Rice

2024-03

Just purchased a vehicle from here and the experience was great! I have purchased and traded many vehicles and this dealership was the easiest to deal with. The service from sale to finance was beyond great! I would recommend Riverside Ford to everyone!

Adam Pilant

2024-05

Chris McClintic was great to work with. Chris is very knowledgeable and helped me through the process, even after several weeks of owning my truck.

Brandie Palmer

2024-04

Zarek Lundy was so helpful. We found the vehicle online and made the deal by phone. Drove to Tulsa to take possession and do the paperwork. The whole process was easy and everyone was so nice. 100% recommend.

John Frakes

2024-01

The staff was friendly and helpful.Leland did an outstanding job .We will be back for further service.

Joe Chisum

2024-04

Took my F350 in for an error code. My service advisor Jacob kept me apprised of the issue and progress. The issue was corrected and I appreciate the effort to keep the cost of the repair reasonable.