Cricket Wireless Authorized Retailer

Sataiea Simmons

2024-03

David assisted me and my partner amazingly! He was willing to go above and beyond to make sure our needs were met and worked out the best possible deal for us. All plan details and offers were clearly explain so we could determine exactly what we needed for our lifestyle. Thank you David and we'll definitely visit again for our future phone needs!

Robert Peterson

2024-03

Every time we have come into this store to get problems fixed, the problems were never fixed! This guy "DAVID" lies to people who don't know any better. This store also sells phones then a few months later, when the phone is not working they tell you it's out of date and that you will have to buy another one. "AGAIN"!!! When you inquire about what's going on, the attitudes start! Shame on this little boy, David for being so dishonest and a smart mouth. We will be contacting corporate!!!!!

Lana Sanders

2023-11

You aren't allowed to get a refund even though your overbilled. $63 plus $8 for a Free Federal program. The most dishonest company Ever

Stacy Hatcher

2023-05

We called twice, visited twice, and switched to Cricket at this location in September. We called first and recorded excellent assistance. On our first visit the customer service almost made us find a different location. We left and called again the next day. We verified who we could see upon visiting. We complained about our prior experience. We then had great service and switched carriers. They have been very helpful since as well.

Cyle Hunter

2024-02

Tan lady was rude and simply arrogant

Denise Auld

2023-10

Azeneth was very nice and informative ! Will recommend this place to other people!

Jacob Peterson

2023-08

When swapping my carrier over, cricket and the employees were respectful. Had some guy with tattoos. Super nice guy.

Toni Pyle

2023-05

The young man that helped me was great. I had no problem signing up and they had no problem taking my money. The whole process took about 15 minutes and I was out the door. However, they failed to tell me that as soon as I was closer to my home, I would not have any service. The coverage in my area was non existent. I was told I had 7 days to return my phone if I was not satisfied. When I took it back, I was told that he didn't know what it could be. This was a different young man and seemed to be annoyed that I was there. After getting nowhere with this kid I told him to call his manager. She was out of town and would not be in before my 7th day was up. So convenient. I left with no solution and angry. A few hundred dlars to have a phone with no service. Be very cautious if you decide to use cricket. They will lie to you and tell you that you have great coverage when in fact you have none. Save your time and money and go elsewhere!

Julie Abele

2023-10

Employees are not good at wanting to help certain customers

Timothy Wess

2023-05

Amy let's ex employees come in and change accounts, corporate will be getting a call and this will be reported!!! Might wanna go else where if you want ur accounts safe!!!

April Bryan

2022-05

Azee, David and Mel you guys rock! Thank you for all your help with explaining everything best customer service I have had in a long time. Keep doing what y'all are doing!

edward glenn

2022-05

One of the worst places I've had the displeasure to walk in. Paid for my service and never got credit for it. They actually turned my phone off the same night I got it. You can't leave the store with new phones unless you prepay for service. I ended up having to pay all over again and all the store could say was there's nothing we can do call customer service. Only customer service has no record it was paid even though I have a receipt. Going to have to involve the law and treat it as a theft. The staff is poorly trained and doesn't know the first thing about how to perform Thier job. Word to the wise go to Norman and avoid dealing with in affective people.

Locka Keith

2022-05

Have been with them for yrs. Bought a new phone and took back following day. Couldnt use it. They charged me for items still in boxes and never used and for something they told me was free. I paid $175 and only got back $60! I will be canceling service!!!!!

Melanie Camarena

2022-05

The staff at this cricket store were absolutely amazing. Shout out to Melinda and David for all their help. They were so friendly and answered all my questions. Thank you, I will be telling all my friends and family about ya'll.

Victoria Wilson

2023-05

They were so helpful and patient. Thank you Amy and staff.

Sharyl Hollingshead

2022-05

Manager is nice and everyone is super helpful. There was some confusion on the resolution for one of my issues but it worked out

Jerry Hobbs

2023-05

All I can say, is get your phone, and get out!! don't buy any extras!! they have, a out of sight warranty!! Once you're out of sight, it's out of warranty!! The feeling that I got,. every time I came here , was give us your money , and get out!! you bother us!!! A business is made up of its customers!! not money,!! Without customers, you have no business!!1 Take care of your customers, and you'll take care of your business!! Let's not forget the power of the Internet!! As far as Cricket wireless goes, and the service I give it five stars!! they use AT&t towers!! the 5G works great! A little sketchy, sometimes when you get into the city, but out here in the rural area! It's the only way to go!! Thank you Cricket!!!

Ciera Moore

2022-05

The team is the best. They took care of my needs and walked me out! Cannot show my appreciation enough. Thank you!

Deborah Fielder

2023-05

Amy was so helpful with all phases of the purchase and programming of my phone

1Happy Hippie

2022-05

David is dedicated! He worked with us and didn't give up. The store was having computer issues and it shut down 4 times while he was trying to get us signed up. It was one thing after another. He was patient and kind.

rylan snow

2022-05

Loved this place! They've got great people here!

Bill Good

2023-05

The store seemed to have solved our problems, so I gave a five star rating.but kept having problems and Cricket kept shuffle us from one tech to another. Finally a supervisor said he would take care of the problem, we never heard back from them .I canceled Cricket, took the loss and moved on.

Eathel Moring

2023-05

I saved a lot of money changing to Cricket Wireless. They also used ACP to save more . I highly recommend Cricket Wireless.

Destiny Shantel Mcdonnell

2022-05

Rude was told to come in for an interview went straight there was told the lady who interviews was not the but a pretty friend of my was hired by the person who said the interviewer was not there

David Edwards

2022-05

I worked for Cricket for a month before switching over from straight talk. Had straight talk for 11 plus years! But, now ai know for a fact we are entirely all about what we promote, sell, advertise, and the price for the service is phenominal!

Chris Dye

2022-05

They are very nice and azee was nice she help a lot

Anthony Recycling

2022-05

Inexperienced workers. Need more training!

Chandra Kyle

2023-05

Awesome employes

Joe Lopez

2023-05

Good deals

Randy Hammond

2023-05

Great service