Staples

Elizabeth

2024-02

I have had very good experiences before this so I don’t want to negate the kind and knowledgeable employeess. However, this experience happened a while ago.I went in to get a sheet of paper copied and printed off, I have done this before and they have been kind enough to not charge me at all for it or they would charge me a few cents, which is fine. I went in there this day and wanted to get a single page copied, they did it and then when I was about to pay they handed me the sheet of paper and said “here you go mam” and just kind of took a little bit to get to the register. This was bad judgment on my part, but also including past experiences, I thought we were just done with the transaction. As soon as I turn, I have a female employee (maybe manager idk) yelling “you have to pay for it!” To where the whole world could hear. The actual cashier who was doing the order was sweet and didn’t humiliate me. I thought it was rude to assume I was trying to steal so quickly. It was my bad as well just not reading the situation clearly, but also not everyone is a thief. I’d never steal form anywhere or anything, especially it costing a few cents.

Christian Ericksen

2023-05

Mckenzie took real good care of us today. Set up Sale Pages...And it turned out special...My requests always turn out better than I imagined. Thank u Mac.

Bill Norris

2020-05

Excellent customer service. Like always most places try to sell the upper end products. But, this store knows what with the pandemic is having on the customers. The store manager has very good excellent customers skills. Keep up the good job.

Blitzy Cain

2019-05

This staples store is THE best. From easy to maneuver phone tree to employees who helped me find the best products for ME ~ they were not trying to make a sale, they helped me make an informed decision on getting a home office up and running. They also took care of recycling old products. And as if that wasn't enough, I decided not to ship a VERY large box and Joel brought it back to me (I'm old and don't drive.).Joel gets ⛤⛤⛤⛤⛤⛤⛤⛤⛤⛤ and my thanks. Will happily continue to do business with this Staples!

Karen Marlow

2023-09

Have had great customer service experiences here!

Zach Noland

2017-05

Tried to use the copy place. Girl behind the counter was doing absolutely nothing, no machines running. Said she had jobs that had been there for a week, so she couldn't possibly cut down some sheets in the next 6 hours. How do they stay in business?

Gina Bowman

2017-05

I love going to Staples. I do. BUT often their prices are more than double other stores. For instance, a ream of white copy paper is only $3.47 at Walmart. It's not much more than that at other local office supply stores. But at Staples they have "buy one get one free" for $12 something.Why pay triple for the same thing?I looked at single color copy paper reams too. They are more than double what another local business supply store has their's priced at.I love going to Staples but don't often buy much there because I can literally walk into other stores and buy the same thing, item not brand, and pay half as much. They do have excellent staff and a wonderful selections. I buy all my higher cost electronics there and office furniture/chairs there but school supplies and other items like that I have to shop elsewhere.

Ray Miller

2019-05

Absolutely horrible phone tree. Dialing the local number for the staples here in ponca (probably the samw for all other stores in the USA) and had to listen to multiple ads before it offered any menu choices. Get a dedicated line to speak to a human being! Then have a phone tree line for those people who don't mind having a couple of birthdays waiting to get past the ads to use the phone tree. All i wanted to know was to ask if they had the ability to print a PDF that was stored on an android phone and i didn't have time to randomly enter several stores to ask in person. So because i couldn't get to a human in a reasonable amount of time, you lost a sale and future sales because of this issue. Believe it or not, some people still use a phone for TWO WAY communication. If I wanted to hear about the Black Friday sale I would have listened on the radio for a Staples ad or went to Staples website instead of listening to an advertisement when I was trying to actually speak to a person.

Robert Moore

2023-12

Fast service friendly staff

Larry Lake

2020-05

Ok Staples is a great store but I am now having problems with the Energel Pentel Pens. They leak in my shirt pockets, and have short lifespan. They did not used to do this!! I think they used to be made in Japan but now in Mexico. That could be the problem!!!

Ramonda Mowdy

2020-05

Best service ever!! Had to get photos printed and Jessica was the most helpful and sweetest employee. Keep up the good work girl!!

Brian Cobb

2019-05

Staff was very helpful and directed to the item I specifically went in to purchase.

Matthew Thompson

2019-05

Nobody wanted to help us look for what we went in there for.Ended up leaving, went to Walmart & found what i wanted in less than 5 minutes.

Danni Steiner

2019-05

Very helpful getting back to school supplies bought and even got protection plan for backpacks

Same Ol' Joe

2019-05

Great store, with a fantastic enthusiasm to assist their customer.

Meme Longoria

2023-05

Great staff, friendly and helpful..

Kathy Hurst

2019-05

Great place for office supplies. Found everything I needed very quickly.

Carmie Childers

2018-05

Very helpful with service on laptop. Very friendly. Totally Satisfied with Bill.

Tammy McKinney

2020-05

Today I've called staples 7 times and each time I was hung up on . So would not recommend trying to call them as they do not answer their phone calls.

Chris Cotton

2013-05

I think we are the only ones here. If we all grabbed our stuff and headed for the door surely some of us would get away.

Dr. ROBERT E Ryan

2023-05

Easy in; easy out.

Connie Erickson

2019-05

Staff always around to help you find what you're looking for.

Freidman N. Onochie

2022-05

Great, quick and helpful people.

Joyce Willis

2019-05

Friendly, helpful, customer service.

ryan flippin

2018-05

Slow service, unprofessional behind the copier counter.

Bob Anson

2018-05

Good selection of computer chairs.

Ashley Saylor

2018-05

Friendly helpful and great choices

Angie Hockenbury Huebert

2022-05

Nice store and employees

William Nelson

2014-05

Probably the coolest place on Planet Earth.

Melva Stone

2019-05

Always best service