4 (47)
211 W Hartford Ave, Ponca City, OK 74601
(580) 576-3317
dollargeneral.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Brenda Poschen
2024-04
It's kind of crowded. But, that's Dollar General. The staff was great. Friendly and knowledgeable. I've been here a few times, and I'm sure I'll be back.
Sherrylynn Cole
2024-03
Customer service was horrible. Never going here again.
Nicholas Berry
2021-05
Not sure where these 5 star reviews coming from but they seem to be a little wonky.Let's start with staff. Mix bag here, some are fantastic, others not so much. Older lady I believe to be the store manager not very great to communicate with. Very dismissive, cold, uncaring, and careless. To her credit it is one of the nicer dollar generals I've been in, however that's mainly due to it being brand new. Would love to see if this holds up after a year.Sticking seems to be an issue, came in no water stocked, entire roll cart of water sitting in the back with the door open and no one stocking it, bare coolers and freezers.
Carl Holloway SR
2021-05
Employees have a Great knowledge of current inventory to save us customers precious shopping minutes. And the evening Supervisor Chloe, wow, she consistently shows Productive activity with product rotation in a way I have only seen by myself in my own home. Keep up the Great work store 221.
Loellita Thompson
2021-05
Amazing store that seems to have popped up at the right time. Super clean and shelves are stocked. Make sure to have a list or you will come out with more than you wanted. Many great deals are here.
Diane Frazier
2022-05
We went in yesterday to get a few things. We were greeted with kind words, then when we were struggling to find what we were looking for , she went out of her way to help us. Such amazing customer service.Ponca resident
Kitty Gibson
2021-05
The store itself is a very nice store but the older lady that works mornings is absolutely so rude. She talks to the other employees like their trash and she treats customers like they're a bother . I'd rather go just the extra couple miles to the other dollar general to get better customer service .
Autumn Brown
2023-05
Drove all the way across town just for them to close 10 min early. They do not stay open till their listed time!
Kerry Lynn Sierman
2021-05
Self checkout new experience at the dollar general they did have it well organized and shelves completely stocked.
John Gilberg
2021-05
The store is very clean an the workers were very helpful an very pleasant. Thanks for all your help, John
Rowena s Jenkins
2021-05
Great place to get essentials like toilet paper, laundry soap, and dish soap. Condiments also.
Ariel King
2021-05
Terrible. Workers literally do not know how to do there jobs. Its pretty sad.
SDC
2023-05
Disorderly but busy with friendly staff.
Kamryn Mcdougall
2023-05
Closed nearly 10 min before 10pm.
Nyland Hagar
2021-05
Great store with friendly and helpful people
Steve Husk
2021-05
There were closed and no one inside because of the weather
Angela Hjelmeland (Angie)
2021-05
Dollar General's really stepping it up these days!
Marcus McCloud
2021-05
New store, very clean
Tarson Alfred
2023-06
costomer service suck
Lavaylia Carnes
2021-05
Nice place to shop!
steve bookout
2021-05
Lovely convenient shopping
Nora Jacobs
2021-05
Horrible customer service.
Jodee Clement
2021-05
Clean store
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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