Kohl's

Carolyn Goforth

2024-05

The manager Michelle was amazing and so helpful. Need a suit for the kiddo who is in a between size of kids and men's and I had no idea what I was doing and she found just what we needed and what he wanted. Walked us around to find what we needed and I am so thankful. And she even was able to save us 41 dollars. Thank you for the great service

Daniel R

2024-02

This store is very clean, nicely organized, plenty of walking area if you're a walker and the weather outside is too cold for you to walk. Associates are thoughtful, helpful, and kind! Restrooms are clean! I will be returning to this store often to make other purchases whether it's clothing or small appliances or housewares! It's also nice to get a unexpected Kohl's Cash after some purchases!

Xx E cat Xx

2023-11

The store was very clean and looked okay.It was very limited on employees in the store.I saw two employees on the baby department side of the store.I needed help in the shoe department area which I finally found a young man 5 or 6 minutes later that could assist me and he did and he was very helpful and pleasant.The checkouts was another troubled area.There was only one check out cashier and there was seven or eight people ahead of me and a small one behind me as well.And the girl was a fairly new cashier to the store.Which I can understand still being new and still learning everything it can slow you down a little bit and I do understand that part very much.Because myself I am a cashier as well.But a customer in the back of the line went to the refined section where there was two ladies there and told them to look at the line and how long it was and was there something they could do that's why I can only imagine the conversation was.Because one of the young lady said I can get the next person here.By the time I got to cash register the same young man that was in the back of the store to help me with the shoe questions was my cashier now and he was very pleasant got me through my purchase very quickly.But all the checkout lines were lit up with their numbers as if there was people there to run the cash registers.

Roz Naber

2024-01

They did have Black Opium and it has such a warm/suttle sweet scent. Husband loves it. ❤️ Sale's staff extremely helpful and knowledgeable. In and out two days before Christmas within 20 minutes! Booyah! 🎄

Melissa Kifer

2024-03

Kohl's Sephora makeup Department is awesome. And and their home decorating pieces are pretty awesome like their pots and plates and statues and little you know Trinkets and stuff back in the back they're pretty awesome there too and their clothes are nice also and their shoes too

PaPa

2024-01

Great store with amazing discounts. Have the Kohls app installed on your phone and just scan the barcodes on products. This will save you some aggravation trying to figure out sales items- which is about all the store.

Christian Ericksen

2020-05

Busy place today. Serena made me smile as she checked my items. Even Omar came to help about a shoe availability. The store has maximized the use of every aisle....until its awfully tough....on an older person...to navigate between the stacks of clothing.This will "check" any inclination to return again....this time of year. When you are 70 and falling is an anathema to your healthRisk management is important.

Rebecca Carter

2024-05

Good selection of merchandise, very clean store and great customer service!

Candice C

2023-12

Item Pick Up. Received an email to pick up my item (honestly I thought Id arrive & they'd "get" my item). Oh No. I waited in line at CS, then was told go to the back of the store #_ _ _ . I didnt know why she told me a # or what service desk was at the back of the store.Went to the back of the store, 2 different shoppers standing there talking (I thought it was a line, after a min asked them, are you in line?) No they were looking threw their phones email to find a number. I told them I waited in CS line and was told a #, they said yes apparently you pull your own item. I looked & recalled the wrong #. The 2 gals called the ph# in the Kolhs email, & then both left & went to CS to get their #s. Then I searched my email for what # did she say.To sum it up, to get your Kolhs item pickup, you have to:1 go to the back of the store2 open your phones email3 read your entire Kolhs email as they are wordy, or find and open the black label Open Pickup Pass.Its in the email body & doesnt look like an icon, it looks like a label calling the email an "Open Pickup Pass"4 Icon then opens to another Kolhs doc that says My Spot Numbers + (umm okay)5 Wait for that to load, get your item #, find your item, done!Thanks Kolhs your email didnt have to be a wordy, 3 click process. Showing the # & the process in the 1st open page wouldve been spectacular! And if shoppers have to rely on their phones, to service themselves, your stores Wifi needs a booster.

Betty Waggoner

2024-02

Love Kohl's .. best store when shopping for clothing, shoes, jackets & coats, underwear .. also has good selection of home & kitchen needs. PLUS you can do Amazon returns here!

Mary James

2023-05

They've changed their entire store around. Hardly anything there now. This was my favorite place to shop for clothing. I guess I'll have to find a new place. The shoe selection was non existent pretty much. No cute women's summer sandals 😕I did find a couple items so not a total loss.

Katy Langford

2023-12

Most of the associates here don't know what they are doing. Kendall, in customer service, was the worst. She doesn't know how to handle a line. She forced me and another woman to get in another line. Even tho I told her we were in the right line for Amazon returns. Then a few minutes later an older much wiser woman came up and told us we should be in our original line. Kendall didn't know how to handle 2 lines at once, she should be retrained at the very least.

Amber Washington

2023-11

Very annoyed with khols. The shoes I bought were the wrong size, came back to store to exchange for correct size and they didn’t have it, ask if I they could order them and they said that they no longer do in store orders. I went back to shoe isle found a pair that looked close and was the same price, went back to customer service to do an exchange.. they said they couldn’t do an exchange if it was the same brand (even though it was the same price). So she returned the item and told me I could order online myself, I went next door to show carnival and found the original pair I wanted, in my size for the same price. Tried to buy them and my card wouldn’t go through because the money wasn’t on there yet.I was informed the $ won’t be available for 48 to 72 hours.

Jose O. Colon

2024-03

Great place for any of your Amazon returns, plus you get a 15% off coupon with your receipt.

serenidipity videos

2024-04

Couldn't tell the price of anything due to the tablets being down or destroyed and almost spent over $300

MK's Lifestyles

2024-01

Nice and clean . 1st time shopper and absolutely impressed with customer service and ALL the great sales!

Ty Flynn

2023-10

Im not sure i like the check out on only one side now. I dread holiday checking out. Its changed a lot. They have one employee that makes me feel like i stole something every time i have one return because i got my husband the wrong size and i only return about 1 item every 6 months but this lady is always at the return counter when i go in.

Cindy Nation

2023-12

Good selection of goods emplocoukd be better, learn to say Hello or HI. And Thank you, come again. Their rude and would rather stand around on cell phones

H. Jane Harrington

2023-10

I really like this Kohl's. It is organized, well-stocked, and clean. The parking availability for Kohl's is fine, but the shopping center only has one main exit that runs right through the center of the Walmart parking lot. It is easy to get in--good luck getting out!

Jeff Lowe

2023-05

The Kohl's in Owasso is great. Always have good sales and a wide selection. All the customer care people are wonderful.

Bill Hester

2023-05

I love the selection of products. Good name brands not too expensive for the average joe, and a lot of great sales. Recommended!

Joyce Hohensee

2024-02

I interviewed for a job and was told I would get an email with either onboard paperwork or decline with in 25 hours and never received a thing

Robin Grey

2023-08

Overcharged and the only resolution was a credit since I paid off the balance before realizing what had happened. Also, very unprofessional checker named Maggie who thought it was a good idea to tell her friend as I was checking out that she needed to go on break so that she could “pee”. As I said, very inappropriate!!!

Elaine Beavers

2023-10

Kohls has changed their brands of women's clothing to less stylish and lesser quality. Household dept is good. Shoes not so much.

Jody Reginelli Moore

2022-05

Very neat and clean. Got the cutest purse today!

Denise Ashley

2023-12

Nice organized well stocked and enough chk out clerks on floor

Galen Tiffany

2023-10

My first time in Kohl’s, great experience. They had everything I needed, ate a great price point. I. Will be back next time I need clothes.

Lisa Ramsey

2023-09

Kohls store was perfectly designed, very clean and their bed and bath section had very nice things. Plus, there was a great sale going on.

J. C.

2023-05

Horrible experience. Don't ever come here unless your trying strong armed by the cashier to get a credit card. The manager from California wouldn't help out either unless I got a credit card. They were really persistent on me getting a credit card. I said no multiple times. Not once but over 5 times. I felt harassed to the point I wanted to leave but I wanted my clothes and my discount. I had a discount for 15% off and they were persistent they couldn't give it to me but if I signed up for a credit card they would give it to me regardless. I got my discount but didn't sign up. I'm not going to apply for something I don't want or need. Never going back to Owasso Kohls. Small minded people

Justin Blunt

2023-10

One cashier working. Spent 10 min trying to fix a customer's gift card. They finally opened up a return desk to checkout. Self checkout Kohls is needed if you're going to understaff your stores.