The Home Depot

denise small

2024-04

Making Frames and Friends. Always get Great Customer Service. However, the Staff as a Whole Should be Trained Efficiently to utilize the necessary equipment & Not Just those that have Seniority. I had to wait 20-25 minutes for the "guy" who could operate the lift in order to get some wood and then wait for it to be cut.. an additional 40min.. I'm Traveling through From the Atlanta Area, & It's A Lil Bit Different There... Arthur's Watching Home Depot...

Heidi Snelson

2024-03

If you need an appliance, find Alan!! He is so awesome, very helpful and went out of his way to help us with a switching the door issue!

Patrick Searcey

2024-02

I had a unique situation where the online Home Depot team canceled my order on the day I was supposed to pickup and never notified me. I had some big discounted items that I needed for a job so was very frustrated.The service desk team and store manager went out of their way to help fix things and spent an hour of their time to work things out with the online customer service to get everything re-ordered how I had it. I appreciate all of the help from your team to get things worked out. Thank you!

Rayna Kinney

2024-01

I would just like to say I never write bad reviews but my experience here warrants this. I am a dog trainer and sometimes take dogs in here to work on various things. I would say the majority of the time I have an issue with them reaching to pet dogs without permission. Most of the time this is thankfully okay because they are friendly dogs. However reactive dogs that also have every right to be out in public are put in danger due to this blatant disregard for customer boundaries. Today was slightly worse because it was my personal dog that I told a worker multiple times I didn't want her to pet. She continued to ignore me and I tried to walk him away from her. She was holding on to him and it was extremely frustrating as I was trying to pull him away from her and telling her to stop. As I tried to regain his focus she stood there and distracted him. He is in training (as clearly stated on the vest he wears) for personal protection, meaning he is NOT to be pet as it is a risk to his, mine, and the workers safety. I'd really like this location to be trained in how to handle pets, working dogs, and service dogs. This has set his training back TREMENDOUSLY and I am infuriated. This is also not even mentioning as I walked out holding him, a different worker came over and told me (not asked) that I need to microchip him. Not only is this a weird thing, but disrespectful as I was clearly trying to leave. She ALSO continued to walk towards me intending to pet without asking. I left and was not only mad, but upset. A lot of training has been set back, and my heart breaks for all of the service dog handlers that have had their dogs distracted from ignorant workers. I am once again gonna URGE Home Depot to educate these workers.

H D

2024-03

Wouldn't honor their in-store sale on a item that was sold out and can you all order it and they replied yes we a full price purchasing price and I have to pay for shipping. The shipping cost more than the item I was trying to buy. Ridiculous and comical. No more supporting Home Depot I will go to Lowe's

Mrs. Jones

2022-05

Really like any other homedepo. Customer service is the usual and the stores all look alike although this one seems smaller??4 out of 5 as now they have you scan and enter your own military account information for discount WHICH takes a min. So much quicker for them to just scan it and go. As for self checkout cashier "alieha" you were zero help as we struggled. Thanks to the retired veteran employee, we finally scaned and left.

Nathan Palmer

2024-04

I like going to this location. I sometimes find plants and other products at this store that I can not find at some of their other locations. I just wish that Home Depot would open a store in Shawnee.

Chris Killam

2024-02

Always find the answer here. Got two beds and two dressers combined in the same footprint.

Christopher Fisher

2023-12

Got accused of stealing as I left. If you are interested in things I buy CHECK ME OUT, if I check out and I now OWN these goods, don’t bother me. Home Depot is Walmart now and all the misery that includes.

Brett Cobb

2024-02

Wish I could have given zero stars!!!! Do not order delivery on appliances. Waited 4 hrs for them to cancel on me for no reason. They did nothing to remedy the situation. I do not recommend Home Depot on appliances, go somewhere else!!!!!!!!

Brittany L.

2023-11

Absolute worst curbside pickup service. Spent 40 minutes sitting in the pickup spot checked in. After 15 minutes tried calling and no one answered the phone. Husband ran inside and the order hadn’t been pulled and 3 employees were just chilling behind the counter. They only gave us half our order so we had to go back in. Then found a tiny joint on top of my doors. Get it together Home Depot.

Justin

2024-03

This location is clean and mostly well stocked. The employees here tend to ask you for help.

Miguel Datijan

2024-02

This branch is th3 best i have been to. Tamarra assisted us, took her time to help us even if its almost closing hours.

Courtland Leksutin

2024-04

It's home depot. If you work in the trades (like I do), they probably have what you need (at a decent price). Even at 10pm.

H. Terrell Monks

2023-12

The staff here is very helpful, friendly, and quick to provide good information. This is the best Home Depot store!

andrew landrith

2023-09

Some drama going on with the employees in the paint department.. Took the paint swatch to lowes and had them color match to avoid all of that.. the older gentleman is usually my go to guy at this paint section.. but he wasn’t there, and would probably be a different rating and would of stayed if he was… so ya.. this go round it’s a 1 star..

David Gómez

2024-03

a good place to find most of the time pieces we are looking for and the staff always willing to help

Finesse Les

2024-02

It is ok. Things are harder to find, more expensive and made cheap. Your overpaying by 4 times the normal cost it makes to produce. Sad future if this continues!

Aurora

2024-04

Why don't the employees work the registers? There is a line of 12 at self checkout, with 20 vacant registers and 6 idle employees. I don't understand this.

john scott

2023-09

It seems as though Home Depot, Whirlpool and Allstate are engaged in a near criminal enterprise selling "5 year Protection Plans". I got one 4 years ago for my Whirlpool dishwasher. After 4 years it quit working. Average dishwasher life is about 10 years so clearly this one was defective. I called and discovered they wanted me to have an advanced degree in dishwasher engineering. They had be taking the dishwasher apart and taking pictures on some app they forwarded to my phone and asked all sorts of questions, the answers to which I had no idea. Eventually we established that the filter had some calcium deposits. After she waterboarded me on my dishwasher cleaning regimen she suggested I was negligent and would not be covered. Furious, I called back later and got a technician scheduled to come, 6 days in the future. Then I got email confirmation. They evidently have one person in OKC to do this work. The google reviews show that what they mainly do is determine you are not covered and charge a $135 service call or they determine it is not covered and repair your product for slightly more than you paid for it in the first place. I am appalled that I was stupid enough to fall for this scam. Don't be that stupid yourself. And if there is anyone on the face of the earth who regularly disassembles and cleans their dishwasher, please let me know.

Drew Chambers

2024-02

You know what to expect, has locator and store app to go alongside. Highly recommend ProReferral.

Randi Ogletree

2024-04

They ignored me and then took forever for us to get what we needed

James Kemp

2023-10

Had to grab a few items and this establishment had it all. One of the staff members help me find what I was looking for. Pleasant visit. Recommend if in the area.

Theodore Amey

2023-11

Spoke to Gary in plumbing and he made my job so much easier...I'm so appreciative for people like Gary at home depot!!!

Keith Stone

2024-01

Clean store and knowledgeable people. I always get what I need

Jeanne Lowrey

2023-05

As I continue to improve and put my own stamp on my new-to-me 1955 home, I recently worked with Christian at the Pro Desk. He was helpful with ideas he suggested and patient with me, a novice, which was needed. Thank you, Christian! I’ve always appreciated this Home Depot location.

Tyree Ballard

2023-05

I guess everyone decided to take today off, because only one person actually wanted to be helpful today! Seesh… Thank you Juan!

S. A. M.

2024-01

Great location, help staff and good parking.

Matthew Hall

2023-08

A little salty but to be expected with a big box store with employees hard to find. I needed to purchase fence pickets and they have pallets of cement blocking the pickets. Why? Beats me. Just ask for a little more sense to load the pallets at least 3ft away from pickets so customers can access. I walked out, not worth the wait to find someone and wait on the moving of pallets.

questasky breezy

2024-03

Great location, love the staff,VERY helpful!