PetSmart

Tara Ellis Pack

2024-05

Very clean with a ton of options to choose from for all types of animals.

Terry Roberson

2024-05

Love this PM location, always friendly and helpful!!! The staff at this location are very knowledgeable on the products and services provided! I was helped by the management Leslie I believe, she was extremely friendly and helpful! I will definitely be shopping at this location in the future!!

Kara s

2024-02

My dog and I sometimes visit this store for toys, treats, birthday visits etc.Staff is not particularly helpful, and I think they’re getting beat-out by online competition, so the products don’t tend to move.Although, I like having a place for my dog to visit & enjoy, I just keep having problems with staff.The service at the register seems to be a little oblivious, at times, but I had a 64-year-old man tell me 3 times. “You dropped your keys!” But not look up to address me, so while I have chronic illness and fatigue, I take my time.Right there *points*Yes…I take my time, as I let him know that I see and need a moment.He doesn’t really listen, and continues addressing me without looking up at me. Rude..But he also mentioned at check out (a third time) “you wouldn’t have gone far…” and that’s when I felt my face flare up and get so angry with him.Ah yes. Keys at the exit… for entering my old house.I don’t think a man of that age (greasy long, blonde-dyed hair with dark roots) should be working this job. I’ve never been angry with a cashier before.Especially so informal and so indirect, when I’m trying to cool down.Check out, I said nothing out of topic, and him bringing up discussion about it just wasn’t necessary.We won’t be going to this location this year.He could not read that he was causing me physical pain with frustration & was being dismissive.So I left 🤷🏼‍♀️I’d never send her here for training or grooming, as I know reviews tipped me off before.Products are alright, but, again, nothing I couldn’t find online, plus it is out of our budget to visit more than once a year. We don’t tend to have a good experience with staff, in general.

Cierra Allen

2024-04

Took my dog here to get trained (he is a nervous boy) and our dog trainer Courtney was an absolute angel. That girl is great! Paws down. Very professonal 10/10 would recommend.

Dayna Guinn

2024-03

Clean store, I am always able to find our dog's food. Staff is usually helpful here just depends on who you get working. Do wish they'd offer a military discount that'd be so nice.

Connie Davis

2024-05

I was greeted when I entered the store, but none of the 3 employees standing around talking about hair color asked if I needed help finding anything, & when I returned to ask because I couldn’t find the item I was looking for, one of the employees got on her headset to ask, & didn’t seem to get an answer. I was looking for Laxitone, a fur ball remedy. I was going to ask about a timed feeder for my cat, because I only saw one very ugly option. It fed 5 times a day & my cat needs to diet. I gave up & left when they didn’t even know where the furball remedies could be found

Lanie Hux

2022-06

First time with my precious Grandpuppy!! 🤗 She was not completely impressed. She was scared and had a little accident on the floor. Thank you for having baggies and clean-up supplies for customers to use in case of emergency. We found the perfect size crate!! Thank you for the great customer service. 🐕❤

Sheena Youngers

2021-06

I’d choose this place over Petco any day. The prices are much better and mostly reasonable overall. The vet hospital inside, however, is not great though. It really ruins the Petsmart reputation. I do NOT recommend the hospital. The grooming is alright, but a bit chaotic. I do recommend the products, particularly the prescription dog food, but don’t recommend the vet hospital or the grooming services.

Preston Miles

2024-05

No problems nice stuff they always have what I'm looking for what more can you really ask

Paulette Woods

2024-01

PetSmart is my go to for Woody and Annie. Best grooming in OKC and the staff are warm and kind.

Christopher Cunningham

2024-05

had what we needed, not many people working but didnt have to wait long to check out.

Eve Wilson

2024-05

I love this place is where I get my baby thair food ! They love it

Michael Chaney

2024-05

No questions asked returns. The staff was helpful and friendly.

Anai Haller

2022-06

This is disgusting. Can't even see the fish. Looks like they haven't been cleaned in over a week. The reptiles eco earth was dry. Like they haven't been misted all day. Ball python humidity was very low. This location has gone down hill. Take better care of your animals.

Michelle Broomall

2022-06

Hailey bathed Bunny for me! She did an excellent job! I would recommend her!

Amanda funderburk

2024-03

Love this place for my fur babies, but online ordering can be useless most of the time. Or maybe just their app.

Danielle B.

2019-06

I really like PetSmart. I got this toy and treats for $10. The treats are specifically for my three legged pup because of the glucosamine for her joints. She is a smart pup and likes weird interactive toys, and PetSmart has them!

ColorTech Minor Collision

2020-06

Desirae is an awesome instructor! She genuinely loves all animals and is great with everyone of them. The staff is always helpful and their selections are great

Renea Hanks

2022-06

Biscuit was treated so kindly! Purchased a really nice leash here. Nice selection! Here is one happy Biscuit in the car.

Ricky Jenkins

2022-06

Extremely Wonderfully Stupendously Professional Associates very helpful and Friendly.

Evan Pearson

2023-11

The grooming salon did a great job giving my Golden Retriever a bath and a haircut. He smells great and looks like a gentleman with the necktie they gave him.

Cygnus

2023-10

Purchased both a Scorpion and a Pink Toed Tarantula, and both are dead inside of six months. Proper care was followed. How does a corporation like Petsmart live with themselves hurting animals like they do. Never buy from here.

Rayne Lairson

2024-05

Friendly service, expensive prices.

Breann

2022-06

Super friendly staff and kept clean without the pet store smell. Unfortunately, the shelves were pretty bare (but we are going through a global supply chain crisis, so that's understandable) and the product I was searching for wasn't carried anyway. Despite that, an impressive display of seasonal toys and a well-organized layout. Superb staff who were all helpful.

REDDIRT DIGGER

2023-06

Love that place they take care of me & pets,allways the best

Diane Galliart

2023-06

Usually the service and the setting is ok but today I thought a owner was yelling at their dog but it was a dog trainer yelling at a dog, and I look over and I just see the dog trainer lady hovering over the dog , and scaring the dog and using her body to not let the dog go any where. Unacceptable behavior of that dog trainer you DONT yell at a dog or NEVER huddle over a dog it can frighten them. If they still work there. Pet smart of this location, needs to fire/terminate/get rid of that TERRIBLE dog trainer.

Dave Brewer

2023-06

It's a little trip for Bosco. He's been going there for over a decade... and a half ❤️😢

Danny Gassaway

2023-06

Went in to get diapers for my pup. I had no idea what I was looking for. Bit overwhelming. No one is walking around. I went back to Banfield to see if they had any recommendations or a tape measure. No tape measure and not much help. I was getting a bit frustrated. A cashier however stepped up as I was checking out. Another associate came back and said there wasn’t a tape measure. She immediately ran and found one. I almost left with a bad taste in my mouth. Fortunately 1 strong employee changed all of that. Customer service these days is a lost cause. I wish all faces of the company were as good as this cashier.

Jane Harvey

2022-06

My pug hates getting her nails done but they did a fantastic job of taking good care of her even though she was a wiggler!

marquise Robertson

2023-08

Love the grooming department. Milo always looks forward to going which makes me feel good about leaving him.