Petco

Hassan Steitiyeh

2023-09

I like petco..it’s a big store where you can find anything for your pets.They have different types of cute and rare pets like lizards, mice, hamsters, small pigs, spiders, frog, lots of beautiful fish and other for reasonable prices…No cats and dogs sold here..If you’re looking for a decoration to make your pets place look better then this is the place..food and toys for pets are available here

Valerie Manning

2024-04

At check out the clerk admonished me for allowing my dog to taste a treat prior to purchasing it. She stated "if you opened the package and didn't buy it this would be loss for the store." But if I purchased the product and my pet didn't like it, she said " you would just throw it out ". So my loss vs the store loss? She refused to answer and refused to tell me her name, stating she didn't feel safe doing that.

Felix G.

2023-12

For a very long time, we had been looking for an acceptable cat grooming service. We found it at this Petco. Katie Ritz, Petco Pet Stylist, did an OUTSTANDING job with our long hair cat. She was very friendly and caring with our animal. My wife and I were sold. We had never seen our cat so at ease in the hands of strangers. We will continue to take our cat to Katie. She is simply exceptional. We highly recommend her. We are so happy and we know that you will be, too.

James “Rooster” Stephens

2023-12

Great store, nice and clean and all products were easy to find. On a bad note, not to hard to put a smile on and put the cell phone down. Is what it is but customers I would think come before your cell phone. Not the best customer service for sure but still a good location.

Lee Gillespie

2024-04

The Groomers at 7001 Northwest Expressway are the BEST in TOWN!!Tina, the Supervisor there, is ABSOLUTELY AMAZING!!!I highly recommend them!!They love your dog like you do!!

Johndra Osborne

2024-03

Page stated she the store manager is a racist. Sold me a $240 tank told me to set it up and buy the turtle in a few days. I go to the store to purchase the turtle she refused to sell me one stating I need another tank after they just sold me the tank I have. She wouldn’t had did a white customer like that and I’ll never visit that store again. Worst experience ever my son seen his first share of racism today in that store!

R H

2023-05

Wouldn't let me return two fish that passed because I didn't have a water sample. That would not be an issue however the local store in Yukon had a majority of their fish under observation, so I decided to go to the store on expressway and it's quite a drive just to exchange two fish. I would be more understanding right now if all of my other fish were currently floating at the surface, but two out of over a dozen? The policy is a bit unreasonable. I had my receipt and it wasn't like I was making a return weeks after, it was the next business day.

Sherri Alford

2023-06

I love This store. I get my fur baby's food and clothes there. Today they had a great sale on coat's 3.48 for any size.

Shaweshe Smith

2023-12

Don’t get your pet groomed at this location! They don’t like to work. I brought my dog here to be groomed after going about 6 months without a hair cut and they groomed him just fine, HE WAS EXTREMELY MATTED! I just had to take him to the vet to get his ears shaved due to the risk. I took him again a month later and they tell me he’s too matted and they have to shave him completely. Though the prior time I brought him he was wayyyy more matted. It had been 6 months!!!!! I ran my fingers through his fur to prove he wasn’t matted and they continued to tell me he was. He’s a big dog with a lot of fur so they simply didn’t wanna groom him cause it would take long. The supposed “GM” was not helpful and pretty much told me “I’m not a groomer”. Don’t waste your money this location will be getting a complaint and I’ll be driving to Edmond that’s the best store in OKC

annie berg

2023-12

I love this petco and come here often. I had a few auto ship orders get sent to my house and I needed to return it. I brought it into this store and was helped by Lisa. She was very clearly inconvenienced by me coming into the store to do a return. I apologized several times because I know it can be frustrating, but she ignored me and made it obvious that she was irritated with the situation. At the end of the return transaction she handed me my receipt and didn’t say anything. When I said I still wanted to get store credit for the non-returnable items, again was frustrated and reluctantly finished the transaction.

Barbara Poppe

2024-01

I do not understand why a price match can be completed on an online order. On 12/19 I purchased 36oz Greenies for a tad over $51 with a 5% reduction because it's a renewed order. There was a holiday price the next day (12/20) for $29.99. Theonline rep stated that I needed to to a return then could buy the same product at the sale price. Well, I didn't get to the store until 12/21. I then learned the $29.99 could not be matched. Give me a break. Well -I returned it and then purchased the greenies at Chewey for $30 with no delivery fee. This is not good customer service.

Gavin Langley

2024-01

I purchased a Mega pack box of Greenie’s, which is supposed to come with 2 bags of 17, dental sticks, 34 total. One of the bags was missing and they would not refund or exchange. Make sure you check your products before purchasing. Will not shop there anymore.

Jamie Novakowski

2024-03

The mngr here is a lowlife loser that followed me thru the store for the duration of my shopping experience here and when I asked if there was something I could help her with she told me that she's going to be watching me til I leave bc I have a large purse. Lmao I was so disgusted and appalled!! Poor thing is obviously the mngr at petco for a reason bc she's too stupid to realize that she's telling me she's profiling her customers which is a big no no...it doesn't take too much common sense to know that! She also refused to provide me with the petco corporate office phone #...I will without a doubt be contacting corporate first thing Monday morning. This is what's wrong with the world today...some ppl just have to play that power trip when they see an opportunity....so sad. I'll def be praying for her tho...hopefully she will soon be learning a very valuable lesson for any future job opportunities she may come across

Daria Driver

2023-10

They quickly got all my animals weighed, got their shots, and had the kindest technicians I've gotten vet services from. I appreciate how the store staff makes sure to get you everything you might need and how efficiently they function. I have only ever had good experiences here so far!

Jeana Waldron

2024-02

I love taking my dog to the vet clinic here and it’s a great place to get random pet supplies. But I do find a lot of the same training treats cheaper on Amazon.

Garrick Young

2024-01

The staff is extremely rude. I wanted to buy a pair of ferrets, but they refused to let me get a feel for their personalities. Won't be coming back for anything.

Empress Anna Tsatoke

2023-11

I love great customer service, whether it's over a complaint or compliment, great customer service can matter. I had purchased some dog food that I thought was among the best but at the advise of a veterinarian found out it was not regulated and had too much lead in it. I wanted to exchange it for a better brand and formula. When I spoke to Lisa, the manager...she insisted I needed my receipt. Who would have thought to keep the receipt for something so common as dog food. I explained my suggestion from the vet, offered my driver's license, and to pay anything above the exchange. She was rude, and had an unpleasant look on her face from the initial greeting...👀👀🤔😂. Why do people take jobs that require people skills...that they don't have. And this from the Manager... okay... I went to find the formula the vet suggested which was a bit more expensive 👀👀👀 which I started to just leave and go to PetSmart 😂😂😂😂 However, the cashier was so pleasant that I decided to go ahead and purchased the food and a dress for my princess . THE RUDIEST PEOPLE CAN WORK FOR THESE PET STORE... WHAT'S WITH THEM 😲😲😲 THEY LOVE THE PETS BUT HATE THE PEOPLE. DOES THIS JOB HAVE STRESS 😂😂😂... THANK YOU BEVERLIEGH... I THINK I JUST MESSED UP YOUR NAME, BUT YOUR CUSTOMER SERVICE WAS AWESOME...YOU SAVED THE SALE. YOU HAVE GREAT PEOPLE SKILLS AND I HOPE THEY GIVE YOU THE OPPORTUNITY TO ADVANCE... ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️💯💯💯🇺🇸❤️🇺🇸❤️🇺🇸❤️🇺🇸

james porter

2024-02

Quick supply trip. Sometimes, certain items are hard to locate.I quickly found all the items needed this trip. Better experience.Was a little ticked off at this Petco today. I went into by dry and canned food for my dog. Six cans of dog food and they want to charge for plastic bags. When I pointed out most of their items contained plastic packaging, the cashier dismissively told me to have a good day.May have to go to the pet store across NW Expressway from now on.

Katie Kughn

2019-05

Pet co is my go to for large dog sweaters. They have the best selection for larger dogs. They also have good treats and food. The staff is nice. I get a little bit annoyed because there is never a price on anything I want. I have to take everything to the counter to get it scanned that’s the only reason for one star deduction.

lxxney ig

2024-01

By far, this location has the best selection of salt water fish! Way better than the one on may.

Amber Hanneken

2023-09

Been a customer of this store for a decade and I'm absolutely done. They just "don't have carts" anymore because they're too useless to chain or bring their carts in at night to prevent them from being stolen. I told the cashier Faith that I couldn't carry the two 30 pound buckets I needed (I have a recent muscle injury) and she just didn't care. Didn't even offer to get someone to help me. It's unacceptable to not have carts in a store that carries 50 pound bags of food. Not too mention they still cruelly carry Bettas in tiny jars.

Katie G

2023-11

I placed an online order the day before. The order was not ready and when the staff (who was very kind) when to ask Mgmt about the help the manager was very rude and unhelpful and told me I had to call and cancel the order if I wanted it cancelled to pick up elsewhere. I am generally very easy to please and have not had problem with PetCo at other locations. Will not shop at this location again.

Matthew Spradley

2024-01

I got all my dogs vaccines and they were super great smiley face highly recommended.

andres Rodriguez

2023-10

Both the two older brown curly haired workers ( I think they’re managers) just seem to hate their employees or something. Went in and some of the employees seemed like they’re weren’t in the best health and seemed like them mangers or those two don’t care. Heard one just say absolutely horrible things about customers and just say stuff that shouldn’t be said and was just surprised that they would talk about customers out loud like that. Other employees seemed friendly and helpful but those two just seemed like they hate everyone and just are there to get paid but not help anyone customers or employees a like. They also need to work on staffing. You go and no one is there. (Don’t blame people for quitting for how those two seem.) but still need to get more people hired.

Sara Andrews

2024-04

Horrible customer service and the fish tanks are absolutely disgusting along with all the other animal cages. If anything go rescue a animal from. This place please!

Andy Oden

2023-06

Cindy did a great job--again!Those folks really work their tails off for our pets!

Ashley Dodson

2024-01

Great selection but customer service wasn't great. Not bad but could use some improvement.

Becky Ragsdale

2023-09

I was just in there, and I always have a good experience. However, I always purchase things online with Apple Pay and this one time I needed to return some thing where I had purchased it through Apple Pay online, I just found out that if you purchase with Apple Pay, the last four digits of your credit card number are not gonna match any of your credit cards I’m not really sure why that is. I just wanted to put that out there. If you use Apple Pay, you will have to get a store credit because your last four digits of your card won’t match what was on your receipt in the store. And you will have to get a store Credit which is fine. I just am putting that out there. Love Petco thank you guys. Have a nice day.

mark monholland

2024-01

I work out here 3 to 6 tines a week and it has all you need to stay fit. No fills gym

Maria Shuffield

2024-04

The guy that worked there was very helpful in finding what I needed to treat my dogs wound.