Joe's Carpet Cleaning and Moving

Ryleigh Grace

2024-03

Did a good job on the floors/carpets. Scheduled quickly and Joe did a great job of handling a small issue that popped up. The floors look great!

David Teague

2024-04

I called Joe for some pricing for my client whom I'm selling her house. He did a fantastic job, and did it on time. I would recommend him highly. Thank you for being awesome 👌

Kai Kesling

2024-03

Absolutely fantastic and so sweet! Their technology is new and helped them do a quick, efficient job. They priced me honestly for my small areas that needed to be done and I will be using them again!

Tina Baez

2023-07

They did an excellent job!! Very friendly and explained in detail what was going to be done. They were able to fit me in on a short notice. Highly recommend them!!!Service: General carpet cleaning

Jennie Whiteman

2023-09

Quick, convenient, and they did a really great job on cleaning my sofa and loveseat! I will definitely be using them again!Service: Upholstery cleaning

Vibranthomesokc

2023-10

Had scheduled carpet and tile cleaning over the phone with the owner of the company a week before. Schedule was for late evening and called to reconfirm at noon. They said will be there on time. I was waiting at the property for their guys at the scheduled time and nobody showed up. Called the company and owner answered the phone. I told them I had reconfirmed at noon today and am waiting at the location. He asked who are you? I don’t know as we get lot of calls every day. And he said he cannot come that day and cannot send anybody as well. Truly unprofessional. I had to get the property ready for a move in. Being scheduled a week ahead and reconfirmed on the day, owner said his system is not showing this a a scheduled. I do not recommend this company to anyone.

Rocheyl Beliel

2023-05

I have used Joe’s for years. They are always on time, efficient, and friendly. They have kept our 8 year old couch looking brand new through out the years. I have also used their carpet cleaning services twice, and my carpets looks brand new when they are done. I recommend them every time some days they need their carpet cleaned.Services: Carpet steam cleaning, Upholstery cleaning, General carpet cleaning, Pet stain & odor removal

James Beach

2023-12

Awesome job by nice folks. Showed up early, were kind and professional, and the carpets look great. Thanks!

Alyssa France

2023-09

These guys are lifesavers. Seriously! Between kids who have been sick and thrown up multiple times on the carpet and dogs who poop in the house, every time I call them, they get me in right away and always get out whatever nastiness was on my carpets. Super nice people and very accommodating. They are my go-to carpet cleaners!Services: Carpet steam cleaning, General carpet cleaning, Pet stain & odor removal

Ana Rivera

2023-05

Setting an appointment with Joe was fast and easy! Prices are upfront and there are no hidden charges. He did an amazing job cleaning the tile throughout my home! I will definitely be using him again!Services: Upholstery cleaning, General carpet cleaning, Area rug cleaning

Pj Bachman

2023-05

They were fantastic, I actually had a Stanley Steemer franchise and ran 3 in LA and have always used them, but they were booked up so I went locally. By far a great decision, no smell after the clean and still not one. I highly recommend them and will be using them in the future .Services: Carpet steam cleaning, Pet stain & odor removal

A Bart

2018-05

On time, polite, and did a phenomenal job! We agreed on a price for a few rooms, and once he arrived we added a few more rooms for a great price as well. I recommend Joe's to anyone! We will be hiring them again next time we need carpet cleaning.

Janna slaughter

2018-05

I don't often post reviews but I felt my service today warranted public praise. I can't RAVE enough about how amazing my carpet looks! I didn't think having my carpets cleaned would work so well because in the past the results were sub par in comparison to Joe's services. Tomas was very polite and professional. He spent time working on stained areas and truly worked as if he was cleaning his own carpets. I will recommend Joe's to my family and friends!!! Thanks Guys

Claudia Paisley

2020-05

Will use them again! They were able to get out strong dog urine stains/smells from my carpet (after a month of me trying myself). Apartment smells back to normal. When I called; Joe answered immediately and was able to get me taken care of within 48 hours even accommodating my late work schedule. When the duo showed up they were professional and got the job done in a timely manner. Highly recommend to any pet owners who are still in the housebreaking phase.

Karla Stephenson

2020-05

The lovely ladies that cleaned my carpet just left and I am thrilled with their service!! They were quick, thorough, and very fair with the pricing. I will absolutely have them out regularly! My carpet looks and feels amazing! Especially for being neglected for almost 5 years.. 😅

Stacey Floyd

2023-05

Highly recommend. The phone was answered by Joe! We scheduled last minute but they arrived right on time. They were in and out quickly. Both technicians were courteous and professional. The price was reasonable and the value was high. Give Joe a call today!Services: General carpet cleaning, Pet stain & odor removal

Tatiana Wilson

2020-05

I called with a request for upholstery cleaning. Joe was able to schedule me same day. Two people came, all equipped, nice demeanor, worked super fast. No problems so ever. I hope I will never need a service, but if I do, will call Joe for sure.

Kate Kilpatrick

2017-05

Our realtor recommended Joe's to us when we moved into our new home and discovered that the carpet was filthy. They were available to come out on the same day, did a fantastic job, and were fairly priced. Highly recommended!

Stephenie Kirkpatrick

2023-05

We love Joe’s Carpet Cleaning! They are always on-time, professional, and quick to schedule. Prices are great too!Services: Upholstery cleaning, Area rug cleaning

Adriana Neher

2023-08

Great company. Professional, fast, and efficient. We have worked with them a couple of times and they have never disappointed us.

Tifany Theriault

2018-05

I was so shocked that I could find a company to come out short notice and they came out the same day!! He came on time and was quick! I had my carpets cleaned in 4 bedrooms all with walk in closets and the tile/grout cleaned in 4 bathrooms, mud room, kitchen, kitchenette, long hallway and rear entrance. That’s over 2,400 sf of floors cleaned. It only took a couple hours and only cost me half of what I thought it would be or should be. I hired several companies in the past and always fell short. Joes? Slam dunk!! So professional! Even gave all of us foot covers to protect the floors! I highly recommend using them for all of your floor and furniture cleaning needs!! A+++!!!! Thank you for

Teresa Mahan

2014-05

Joe's Carpet Cleaning was prompt and fast. Next day service was Great and much appreciated! Carpets look awesome, much better than when we have rented and done it ourselves in the past. This is a good trustworthy company you can depend on!

Ellyn Hodge

2023-09

Very honest was unable to perform requested service due to the item being so soiled it needed to be replaced. I appreciate a company will to tell the truth vs performing a service that wouldn't really help.

Floor Up

2019-05

I highly recommend this company! They did a great job and were very friendly. Best part about Joe and his crew is they were able to come clean my carpet and tile working 2 hours of me calling them.

tracye carter

2022-05

OUR NEW GO-TO FOR CARPET CLEANING NEEDS1. Joe responded promptly on a Saturday afternoon for a Monday appointment. I could not get an answer from other companies on such short notice.2. The crew showed up on time and were done in no time! They were pleasant and wore masks as requested.3. MY CARPETS ARE ACTUALLY SOFT AND CLEAN. We've used Stanley Steamers annually and never fully satisfied. I could see the difference as they cleaned. No comparison l. Spots others missed, Joe's Carpet caught.4. Also hired for couch and mattress cleaning. They must have some magic in their spray solution. The stains DISAPPEARED RIGTH BEFORE MY EYES!I KNOW WHO TO CALL FOR ALL CARPET, RUG, AND UPHOLSTERY CLEANING NEEDS. THANKS JOE!Services: Upholstery cleaning, General carpet cleaning

JUDY ISBELL

2018-05

I highly recommend Joe's Carpet Cleaning Service. Thomas showed up on time, was very thorough and friendly. He did so well on the carpet I had him clean the grout and I am so glad I did. The floors didn't look this good when we we moved in.Thanks Thomas, and Joe's , I will definitely be calling you again!

Jules Dsouza

2016-05

ABSOLUTE NIGHTMARE! BUYERS BEWARE! My pregnant wife and I were buying a home and needed carpet cleaning and moving services. I called them 3 weeks in prior to moving to schedule both cleaning and moving services. Everything sounded okay even though I had to speak to Joe about the cleaning and Shawn (his partner I’m assuming) about the moving. A week prior to the move I called again to confirm everything and here’s where I should have realized something was terribly wrong. I could not get a hold of Joe or Shawn, I left messages on both their voice mails. Days later I got a call back with completely wrong information; they had messed up the address. After correcting all the information and reiterating we need the cleaning service after we close on our house at 11AM, Shawn assured me their moving and cleaning services were top notch and that I would be impressed. Nothing could be further from the truth. On the day of our cleaning service Joe's crew showed up hours ahead of schedule, called us and couldn’t speak or understand much English. Joe/Shawn had never communicated the correct time. We were still closing on our house so we called Joe and informed him of the error. He said he would call the crew and straighten things out. The crew called back and said they wouldn't be available until 6PM and they would call when they were on their way. We reluctantly agreed since we had no other choice. Around 530PM, they called back stating they were at the property and asked if we could now come to the property (no respect for customers time). So we went immediately and they were not there. Had to call Joe again to find out what was going on. They showed up 10 minutes later saying they had to go get coffee at the gas station as they were exhausted and extremely busy. After giving them a walk-through of the house they tried to charge us more than what we had originally agreed with the business owner Joe. I called Joe and confirmed our house was 3 bedrooms. He said the price should not be any different than what he quoted. I handed the phone to one of the workers. They exchanged words in their foreign language. When he returned the phone, I discovered they were trying to charge more for two dark spots. That is the point of carpet cleaning!.After Joe talked to them again they started work with a crappy attitude mumbling to themselves. They did not even try to get the dark spots out and did a hurried job and left. These people were a waste of time and money. HIRE AT YOUR OWN RISK; I don’t understand how they have some good reviews on here unless they are fake reviews.The next day we were scheduled to move at 9 – 930am. 930am comes and goes – nothing, 10am, 1030am still nothing. I try to call Shawn and it goes straight to voicemail, I call Joe and he picks up and tells us that he will get a hold of Shawn and ask him to call me. I call Joe 2 more times over the next 2 hours and then I realize they are not going to show up at all. So here we are boxes everywhere ready to have our stuff moved to our new house scrambling with a pregnant wife to find a company to help us move. I was so frustrated and angry I wanted to go speak to someone, the address listed in Google is a UPS mailbox location. So this company does not even have a legitimate office. This is the worst company I have ever had to deal with.

Kristen Dunn

2016-05

We contacted them to clean our carpet. We talked to them on the phone and explained EVERYTHING they were suppose to clean. They quoted us $120 for our small 3 bedroom house. Before they came out we text them our address and again wrote out everything they are to clean. They wrote back yes it will be $120. When they get here they said the price was $140. They refused to acknowledge they quoted us $120. In fact, they told us $120 is the price from 2013, not 2015. I would not recommend using them! Several other companies out there that charge $120 and keep their word.

Sqeeby Days

2018-05

Could not be happier with the job he did. I never knew my carpet and tile could look so clean. I was going to replace all the tile in my house because I was so unhappy how dull it looked. Joe came out and cleaned my carpet and my tile floors. It looks like it did the day I moved in my home. I appreciated how much time and care he spent on my home. He was on time and explained everything he was doing. I Would not only recommend him, but would use him again and again to clean any of my flooring needs.

Nicholas Smith

2019-05

When I initially inquired about services with Joe's Carpet Cleaning, I emphasized to the owner the importance of removing insufferable pet odors. With that being said, I was explicitly told by the owner that he "specialized" in removing pet odors with a supposed "3-part enzyme" cleaning process.After being reassured that any pet odors would be eliminated, I scheduled service for the odors to be eradicated from our carpets. For the record, Joe's crew arrived almost an hour late than our scheduled appointment. Mind you, we are very tolerant and understanding when it comes to businesses being late since there are variables outside of one's control. However, we weren't given any rationale or reasoning as to why they were late, not to mention that they never even took the time to acknowledge their tardiness once they did arrive. Once his crew had completed the job, I was told by a member of the crew that I would have to wait for a period of 3 hours so that the carpets would have time to settle.Once my wife and I moved into our new home the next day, we were overwhelmed by the gag-inducing odor of wet dog that permeated through the house. We took it upon ourselves to eliminate the odor by renting a Rug Doctor unit from Walmart, and we almost effortlessly eliminated the odor completely.After respectfully expressing our concerns to the owner the next day, he was not only disputatious and argumentative, but he took no accountability for his undelivered promises.As a settlement, we agreed that he would issue us a full refund for the poor level of service. Unfortunately, my wife and I never received a refund. Consequently, we chose to be proactive by submitting a complaint through the Better Business Bureau since this ordeal constitutes as consumer fraud. Coincidentally, this isn't the first occurrence in which someone had submitted a complaint for this business.In an act of complete malice and retaliation, Joe had posted a fraudulent review under my personal business denigrating my operation because of his inability to control his emotions. You'll find substantiated evidence supporting this claim under Blackstone Detail with Joe Safarik as the reviewer.