Burlington

Claudette Manica

2024-05

Visiting Burlington can be a mixed bag of experiences, and unfortunately, my recent trip was more on the disappointing side. While the store boasts an extensive selection of products at competitive prices, the shopping experience was marred by long lines and a shortage of cashiers.Upon entering the store, I was excited to browse through their diverse range of merchandise, from clothing to home decor. However, as I made my way to the checkout counters, I was met with a sight that instantly dampened my enthusiasm – long queues stretching back into the aisles.Despite the evident influx of customers, the number of open cash registers was woefully inadequate. It seemed as though Burlington was unprepared for the volume of shoppers, leading to frustratingly slow progress at the checkout. The few available cashiers appeared overwhelmed, struggling to keep up with the demand.As I waited in line, I couldn't help but notice the growing impatience and frustration among fellow customers. Many sighed audibly, while others exchanged exasperated glances. Some even abandoned their carts altogether, opting to leave empty-handed rather than endure the lengthy wait.While I eventually made it to the cashier and completed my purchase, the overall experience left much to be desired. Burlington's failure to adequately staff their checkout counters significantly detracted from what could have been an enjoyable shopping trip. It's disheartening to see a store with such potential fall short in providing efficient customer service.In conclusion, while Burlington offers great value and an extensive product range, the inconvenience caused by long lines and a shortage of cashiers diminishes the overall shopping experience. Until these issues are addressed, shoppers may find themselves reconsidering whether the savings are worth the frustration.

Shenekia Douglas

2024-04

I didn't want to give a Star but I had to .The customer service was the worst ever I can into the store at around 7:00pm with my parents to shop. My Dad had to use the bathroom( at this location the the store closes at 11:00pm) I found a group of employees by the door talking and I said excuse me can we use the bathroom I take the manager out of the group said it closed and they continued to keep talking to each other. I'm like what do you mean closed if the store is open until 11:00pm it's just not 7:15pm what time did you close the bathroom?The manager: we closed it!Me: At what time do you close the bathroom for the day?The Manager: we just close it at anytimeMe: What time do the bathroom closed Today!The manager: We closed them at 7 because we have people taking things in the bathroom. But if Loss prevention wasn't at the front door talking to you that wouldn't happen right. The hours are 9am-11pm what about the parents with kids?Yes I am mad and need a follow up from the store manager.

Seraya Kimbrough

2023-12

The entire store was a terrible disaster. I could get a cart threw 50% of the store because it was such a mess. They really need to close the store for a day or 2 and take the time to clean and organize everything. Not very friendly staff either.

Munky Cabrialez

2024-04

Can't use Bathrooms and they keep them locked during business hours. Then when asked so my daughter could use the bathroom was told they cant be open to people in the store. They ask to look up the cameras as walking thru the door so they can get facial recognize.

Bertha Irene Gomez

2024-02

Nice place to find a variety of clothing for men, women and children, also for buying accessories like bags. You can also purchase toys, home decor and a lot of different things (office, phone accessories).Some items are at good prices, but some are overpriced.👍🏻- Excellent parking- dressing rooms👎🏼- Some items are overpriced for their quality.

Queena Jordan/Barner

2023-05

It's been open a few weeks now and I haven't been to a Burlington's in about 2 years. It was clean and inviting all the workers were polite and I could tell there were a few in training. Things were in order and everything was nice and I was able to find everything I needed and more and I will be back this coming up weekend to buy my family some nice coats.

Gina Tortelli

2023-05

This is the first time I have ever been to the store they have a lot of merchandise, however the store is a complete chaotic mess. I went shopping for clothes and wise and there wasn’t a single piece that was in my size hanging there, every size and style are mixed together. It makes it very hard to shop in a waste of time when you have to go through everything just to simply find one top.The store is a complete mess. There’s not a single staff on the floor cleaning or picking anything up.

Evelyn Avey

2024-01

Normally I love shopping at Burlington. However this location is a mess. There is stuff all over the place the management and other staff member are very disrespectful and racial profiling. I had a cart with items in it that I was going to purchase but my child had to use the restroom and I was rudely told we could not use the restroom and to just leave and go to a different store down the road. This store has lost my business.

Jessica North

2023-05

The staff at both locations are really nice, helpful, and chill, especially at the newer one off Macarthur and SW 3rd by I-40. I can actually get gifts for people and things I need thanks to Burlington. I can usually find what I'm looking for(and of course things I'm not). They have a lot of holiday stuff and a lot of interesting face, body, hair and wellness products as well as funky imported snacks/treats I haven't seen anywhere else(except maybe TJ Maxx). They have the best ongoing prices out of anyone. They should make the upper level of French market location a cafe since people could spend a long time looking at stuff in there. Or expand their pet(needs cat stuff), shoe, kitchen appliance and furniture sections. Cons would be that I wish they would let us take the carts out to our cars, they need more people working the registers, and bathrooms need to be checked more often.

Kelli Webster

2023-12

I realize it's the holiday season, but the store was a mess. Things were crammed in all over more than anything. I can tell they tried to be organized, but it was hard to navigate through the store.

Sandra Retana

2024-01

Store is a big mess , merchandise on the floors being stepped on. Very disappointing to walk into a store and see it so disgusting and disorganized do better please…

Shanda Price

2024-01

Their dog clothing selection was the best part. Newborn sizes up to XXL , boy and girl , cuuuuuute outfits

Sara Cervantes

2023-11

This store has the most disrespectful managers and employees there are they are racial profiling people and assuming things before knowing any facts they kick several people out without them even doing anything because they stood at a place for too long looking at certain items these people have no respect for human kind and all they want to do is kick people out because they think that they’re stealing when nobody has even actually stolen anything I’ve been going to Burlington we’re almost the entire time is it open I’ve spent thousands of dollars inside of Burlington on me and my children and my husband and this lady wants to kick me out because she’s never seen me before I’m sorry man you just started working there that is disrespectful to even assume that somebody is stealing when they haven’t even tried to put anything near their pockets. The manager I think her name is coralline called me out of my name she was very unprofessional and rude I will never shop at Burlington again thanks to this lady I feel disrespected and racially profiled she embarrassed me in front of the entire store she asked me to leave and I asked why and she said because I was standing at the shelf too long looking at jewelry I’m buying jewelry for a Christmas presents for the ladies in my family I pulled out my money and showed her I have money what are you talking about she said she did not care and I needed to get out I have done nothing to this woman ever in my entire life I’ve never even seen her before she had no reason to profile me I had nothing in my hands everything that I had was in my basket. Should sue Burlington for slander and defamation of character

Indyah Shannon

2023-12

Love Burlington because they have everything. BUT this store specifically is unorganized & only have 2 lanes open regardless of how many people are in line. Ridiculous

Jordan Crane

2023-11

I like Burlington. Their prices are lower than most retail and their cookware is really good quality. They have lots of selections and good deals.

Daniel Steed

2023-05

Very impressed! Although extremely busy with holiday shoppers, the store was well managed, clean, and organized and had plenty of selection around the store. The registers were all staffed, and customer service was top-notch. No long lines! The tellers were smiling and very courteous. Highly recommended!!

MO RAHMAN

2023-08

Great store for cloths and shows and other dressing necessities to be found here. Their prices are fairly market compare to other retailers. Also tons of the options are available for all kinds of dress codes and outfits.

DJ Just Jay (DJJustJayOK)

2023-06

I know it's summer time, but there were practically zero options to dress up in the big n tall men section. I got lucky and find two decent dress shirts and a pair of soft pants. Still good trip tho

Betty Lopez

2024-01

Love this store, you can find anything and everything there

Mickey Mickerson

2023-09

There was a full line today and 1 cashier. She was moving very slowly and didn't ask one of the other 3+ employees in the store for help. 2 employees even saw the line and didn't get on a register. Then, after waiting for 10+ minutes for 1 person to be finished ringing up, the system went down. I left my buggy there and walked out.

Jesse Benjamin

2023-12

Purchased a nice heavy coat for my grandson for about $85.00 after tax.

Kat Martinez

2023-05

The good: Good selection of winter coats and children’s toys when we went today. I bought a whole pile of good things. The clothes were fairly organized and there weren’t a whole ton of misplaced items all over the store, which I appreciated.The bad: The dressing rooms are permanently closed, so I basically just tried on the clothes in one of the aisles by a mirror, which feels weird, but nobody stopped me or even looked twice, so it is what it is. Also, as Burlington’s go, this particular store is not very large.

Nancy Garza

2022-05

Disorganized store. Can’t even walk through aisle with shopping carts. LAZY staff‼️👎

Subrina Patterson

2023-12

I love Burlington because they have great prices awesome layaway and friendly people

Katalina Gonzalez

2023-07

You know as much as I love Burlington I was super excited to go into a newer location. This place was so messy and unorganized I couldn't find a thing. Needless to say I didn't really enjoy my shopping experience but am hopeful they will get it together.

LivingMyBestLife

2024-04

This place isn’t the same, the clothes are cheap looking and over priced,

Muscle Bound Movers

2023-05

I found exactly what I was looking for at a great price.

C. Ross

2023-05

This particular Burlington was not like the ones I have visited in the past. Decent inventory, but coat section was partially in shambles. In all fairness, that's more on the customers than the staff. Very nice greeter at the door. Just looking for a different Burlington with a wider mens selection of coats.

Travis Mills

2023-05

Online, hours show that they were open until 11pm. Store hours posted on the door said they close at 10pm. I showed up at 9:50p and was refused entry. Won't be back to this location.Edited to add that I then went to the location in Yukon. Their Google listing also showed they were open until 11pm, and they certainly were. Very helpful and friendly in Yukon. This location, not so much.

Kentucky

2024-03

I spend most of my time dancing and laughing