Burlington

Smith Family

2023-11

I want to be clear on which store location this review is for - SHEILDS BLVD, OKC. I come to this store almost weekly and I have NEVER seen such a CARELESS DISASTER!!! There were clothes just thrown over racks, toys broken and thrown down the isles, shoes everywhere, appliances just randomly thrown down isles, it was A TOTAL KAOTIC MESS!!! No public restrooms, NO DRESSING ROOM AVAILABLE because someone decided to go #2 IN THE DRESSING ROOM!!! The only other dressing room at the back of the store was closed as well. The ONLY EMPLOYEE wearing a badge was the poor woman at the checkout counter that was bombarded by a line of customers. The “store manager” was in the back, BRINGING LOADS of clothes and toys out, INSTEAD OF fixing the kaos that was displayed!! No clothes in the correct size location, everything was just a horrible disaster. EXACT CASH REQUIRED, NO CHANGE GIVEN IF ANYTHING BELOW $20!! Pictures listed! THIS STORE NEEDS DOORS CLOSED, CLEANED UP, AND A NEW START!!! This is unacceptable! I love this store, I come here weekly, and I will never be back because of the absolute carelessness of the management team! The district and corporate offices should be completely ashamed and embarrassed.

Arram (Spiritus Sancti)

2024-01

I came in to scope out what Burlington had to offer, after looking through shelves for a good long minute ended up with some boxers and some a shirts, but that's okay, something I needed right! Lots of things on the racks and shelves here, for sure! Not bad price neither

David Coleman

2024-01

This Burlington location is very disgusting several things strewn all over the store people pull stuff of the racks and instead of putting it back they just throw it where ever they feel like it. The store is way under staffed they had like 4 employees that I seen all in the front. They don't care about their job because one seemed to be the Manager and she asked one of the guy's to come help on the register and he took his time walking like 20 feet then he went to whatever register he felt like instead of the one he was told to then the Manager told him not to use the one he was on because it was broke he continued to use it then she came off her register to make him move and all he did was laugh. He stood by the other register not calling anyone cause he wanted to go back on the floor. This store had put out of order signs on the Rest rooms yet employees used them . Very disappointed in this location cause usually Burlington's is alot cleaner and better organized . Definitely will not return to this location. Highly do not recommend.Well Burlington Management reached out to me which I thought was pretty cool even sent me a link to contact them cause they wanted to hear more about this pitiful location. So I tried to use the link only to be told they were glad I showed up !(Sorry the page didn't) with no way to contact them Wow sounds about right I guess I looked at the bottom of the page and still no way to contact them. Glad to see how insufficiently things are ran. All I can say is Wow.

Randa Hoefer

2024-01

I came to the south shields location on 12/30/2023 I was there not even 20 mins (most of my time was spent in line) when I originally walked in there was security at the door that never greeted me, he just stared at me. That's fine it was early they had just opened while I was shopping I found one shirt one jacket and I wanted to try on a two pairs of jeans so I went to the back fitting room and it was closed, so I went to the front to the brand new dressing room for both doors to be locked and as I was trying to open the second door the nongreeting security guard finally spoke up to not greet me but to tell me the fitting room was closed and tht he was not opening it. After that I was very frustrated so I put the jeans back and stepped in line. The whole time the security is laughing and seems to be pretty happy with himself that he denied someone service. I will not be going to this location ever again. I was ready to spend some money in this store as I have over 300 worth of gift cards for this store. Ross had my business that day. I will most likely go to the Moore location for these gift cards then after that i will not be going to any Burlington location ever again. At Ross I was greeted and allowed dressing rooms, plus way better prices. Burlington lost my business because the security guard at this location.

Aspen Baxter

2023-05

This disaster is not due to an employee shortage. This is due to lazy employees. When aisles look like this, us who use mobility aids can not get around. Do better, Burlington.

Nicole Boyd

2023-12

One of my favorite places to shop for almost everything from clothing, shoes, coats, furniture, pictures, kitchen items, traveling needs, cosmetics, purses, decor for your home or office, gifts, some food and cooking spices, hair/ facial products... you name it! Everyday low prices on brand name items. Employees are always helpful if you have questions or need assistance. They also offer layaway if you need it as well.

Rya.

2023-12

The store was trashed.. sad tbh.. this store used to be so clean and organized.. now clothes are everywhere, not in order at all. Shoes everywhere.. im mean this store was just flat-out chaotic.. manager should be ashamed to let it get that bad..

Diane Hendrix

2023-11

I've been in a few times prior to this visit and tfuller, the store ít seemed fuller, cleaner, the streetlight is flickering and too bright making it hard to see. Can't smell the perfumes before buying them. Just seems to have really gone downhill.

Jennifer Lyons

2023-09

We kind of disappointed they normally have such a great selection of nice men's clothing and it seemed bare. We did find a lovely cheap dog bed and a couple nice men's shirts but very limited choices. Prices great but selection lacking this time around.

Call me Murph

2023-12

This store was very well kept up last time I was here two years ago.. it now looks like a tornado went through.. very disorganized and chaotic looking now.. unfortunate

cole williams

2024-01

Love Burlington, this is a good one to go to but like a lot of times you will end up waiting up to 30 for checkout!

Mike Mike Blanton

2023-08

Some employees r so lazy. Have no customer skills. The line was very long, only 2 cashiers, I asked a employee if they had another cashier she said they had 3, I ask where the 3rd one was, No response yet she was playing with the hangers. I asked the manager in charge that day about a customer cutting the line, no response yet she was just walking around, looking at the line without a care in the world. Didn't care. I called the corporate office and turned them in, hopefully they will do better about their job.

Robert Friesenhahn

2023-10

Don't have anywhere to go because you will being li eforover an hour while employees laugh when 3 of them are bringing carts in from outside avoiding register work. It's very terrible. Obviously management does not supervise employees very well. Don't shop here unless you bring a chair for the line.

brittani Dial

2023-11

Love Burlington they have a great deals, especially on baby stuff. I would go there before I go anywhere else cause the prices are amazing.

Cassidy Treece

2023-12

workers clearly hate their life so much they can’t stand to be nice to a customer. will happily never shop here again

JOSEPH GONZALEZ

2023-05

Newer store . You can find some bargains here at times .

Sexiphatgirl Phatgirlworld

2023-10

There was a pretty good selection. The prices are consistent with others in the area. It could have a better selection, but over good.

Ed Laster

2023-12

Just be prepared to be there for a couple hours, cuz all the clothes is mixed up. You know you already been there.

Jennifer Threlkeld

2023-09

If I could leave zero stars I would. As a business you want people to shop at your store..apparently this store has a theft problem which im assuming requires them to close the bathrooms. This makes it super hard to shop with kids in this store. I won't be putting my money towards a company who does this. We have to leave and go across the street to either walmart or braums...meaning we don't return to the hassle. Boycotting Burlington til something changes

Julie

2024-01

Love Burlington ❤️Prices are right on the money for working families. Thanks, the Hulsey family.

Maribel Vazquez

2023-11

very good store but they don't have bathrooms 🤦

Mary Gomez

2023-07

Not good that store is a mass it only look good about a month after they remodeled it now you go in there and it looks like trash and then they only have one cashier for 15 people that was in line I saw people leaving their baskets full of stuff in there because they were tired of standing in line the family Dollar and Dollar general luc a lot nicer than that store I know that the people that were in line they left their baskets there I don't think they'll go back in there for a long time including myself I will never go back in that store again

Neal Vaughn (The Wanderer)

2023-10

We were extremely pleased with the flow of the store and the system was setup to maintain a steady flow at the register 😀 5☆Easy

Glennetta Bowens

2023-11

It I'd a wonderful place to shop they need more help lines are to long and I want stay if I have to wait super long .they need to pay the help more money

Riaj Mahamud

2021-05

We visited the shop recently. It is mainly emptied. Because of Covid-19, the store has not returned to its full functionality. The racks also emptied. We did not find enough clothing to choose from.

Tammy matyjasek

2023-05

I'll never go back to that store again. It was horrible ,it looked like a thrift store a dirty one at that. We went there to by a coat. They only had a few. And those were of poor quality. They use to be a really good place to shop but now , I don't know what happened to them. Maybe its only that location? Don't know ,but I won't be back to that one.

Randy Strickland

2023-05

The dressing rooms were not available due to a employee shortage. So as a man I thought I could try on a shirt, but no I was ridiculed and belittled by a loss prevention employee with glasses and was told I got “naked” in front of children. Then proceeded to tell me I made a mess trying on 3 shirts and that I was older than she was and that I should be ashamed of myself and went on and on.I purchased 2 shirts anyway and bought some clothes last week at the Midwest City store and had a great experience. I feel violated as a 65 yr old male.Never again going to Burlington after that fiasco. There are plenty of stores that appreciate my business and have proper open dressing room. I didn’t even want to leave one star.

Fred Stephens

2023-11

1st Time I ever visited. Only seen commercials on TV. Prices for New clothing were cheap.

KiyaJ07

2023-05

I heard you can go there for cheaper price for good stuff but it seemed about the same as any other place probably even more expensive. And the place looked like a warehouse that just got stuff thrown around. It hurt my eyes to look at. But I did find some really cute shoes for $40 so 3 stars.

Blanca

2023-05

Guess cause of xmas didn't have anything I was really looking for. But the manager was very nice and let me try on somethng even tho dressing rooms were closes. Was at night a day or 2 before new years eve.