All Paws House-Call Grooming

Liz Cross

2023-05

This is a scam. I scheduled an appt on their website. They took a deposit out of my account (which is fine). But they never showed up. I tried calling, contacting through the website, added a post to their facebook page (which they deleted). Now when I call them, it says they are not taking calls. Don't give these people your credit card information. They will take money right out of your account and never show up to do the service. I am going to have to call the bank and cancel my card to get my money back for a service that was never performed.Notice in their response below, they blame the customer and were rude about it.Based on all the reviews below, I am not the first person this has happened to. Looks like A TON of the folks below had the same problem.Stay away from this one......

Melissa Spears

2021-05

This place is fantastic. It's more expensive than taking your dog to a big box stores for grooming, but completely worth it in my opinion. I have a LARGE dog. And she is very sensitive. And I never felt like the people at the big box stores were very nice to her, or listened to my direction or concern. But Norma cane out and my dog immediately created her(which is not always the case). And Norma immediately knew what a great Pyrenees was and how to take care of them. And the fact that my dog never left my property made me feel better. My dog looks great, It may be the best grooming that she has ever had. And unlike a big place, she spent 0 time locked in a small crate. 10/10 would use them again.

Erica Maberry

2020-05

This was my first time using a mobile grooming service and I will never go back! I have a long haired miniature dachshund and she looks amazing! The price is very reasonable, she brushes your dog’s teeth as well!! My girl gets nervous going into the shops, so having her still right outside our house was very convenient. It only took about 30 minutes as well. We will definitely be using her again. My only complaint is that I didn’t get her name! :)

Bree Bree

2022-05

I cannot say enough about the excellent job Norma does! She is so kind and always keeps us informed about arrival times and any unforseen need to reschedule. She's awesome! And our Shorkie never looked better!!

Laura Mcmullen

2021-05

She did a good job with the grooming. A little too pricey. I wish my husband would have asked what she charged before having her come out. It was more than twice what we usually pay. Maybe she should mention the price when we call to schedule an appointment. A little disappointed with the scheduling. We had an appointment that was rescheduled twice by the groomer at the last minute and she was still an hour late when she showed up. I understand things happen.

JESSICA kay

2022-05

Norma worked me into the schedule quickly and got our mini Sheepadoodle taken care of. He looked wonderful afterwards and my son said smelled great😁 . She finished in the expected time frame as well and our doggie was very happy the rest of the day . It’s a little higher than other good groomers , but she is great and comes to you , so it would be expected to be a higher price in my opinion.

godfather6385

2022-05

I was recommended this groomer after I moved to Norman. I put a deposit down for my pets grooming and scheduled an appointment for 9:30am. They finally called me back 45 minutes after the scheduled appointment and told me that the groomer was out to late the night before avg that they would be almost 2hrs late. That's not professional at all. I can not trust the well being of my pet to a person who cabby maintain a proper scheduling.

Matt Hearne

2023-05

I set up an appointment for May 8th. They took my money, but never showed up. I tried contacting them and have received no response. Do not do business here. They will take your money and will not provide service.

Carla Marie

2019-05

Such a friendly business. I called and was able to get my two small dogs in very quickly. They arrived when they said they would and were very professional. My dogs were both dirty and in major need of a grooming. They were cut and groomed perfectly. The ease of not having to load them up and take them in to a groomers, then go back and pick them up later was a definite plus for me. I recommend this groomer and will continue to use them on a monthly basis!

Keli Wilkie

2023-05

Completely outrageous prices and extremely poor communication with customers about what they will be charged. If I had realized the ridiculous amount I would be charged for the mediocre services provided, I would NEVER have utilized this company. Make sure you have money to burn if you decide to use this company!!

Amy Matthiesen

2022-05

I had an appointment with Norma Saturday 7/31/21 at 4 pm. One of my dogs has to take calming medicine which I've got to give him at least one hour prior to being groomed or having his nails clipped. Norma never showed up and never called me or text me to let me know what was happening and why she didn't show up. I'd rather drive my fur babies to a groomer rather than depend on Norma every again.

Megan Riley

2023-05

ETA: someone finally came out. Dog looks okay, but not impressed with how this interaction went.—————————Set up and appt for my mama’s dog at 6pm, got notified between 8-9pm that she couldn’t make it.Rescheduled the following day for 930-10 and haven’t heard from her since.Gave a deposit. No response. No answers. Just a fluffy dog needing to be groomed.

Jamie Campbell

2020-05

We scheduled a grooming for our dogs earlier in the week for today at 1:00 PM. After the groomer did not show up I called and was told they were not coming and would not be open until Tuesday. The reason, the bus had been in the shop for two days, wheels were broken, things were stolen, etc. I’m a very understanding person and I support small businesses; however, we changed our plans and planned our whole day around this appointment. What really disappoints me is that no one had the common courtesy to call us this morning or the day before to say “hey, this is what’s going on, can’t make it”! To add insult to injury, this happened a few months ago when we tried to schedule a time for our dogs. I’m angry and feel totally disrespected! Obviously other people’s time is if no concern. My recommendation, find someone who is reliable and won’t stand you up! I can spend my $150 elsewhere.

Charles Poe

2020-05

Very satisfied, my dog came out smelling fresh, his coat feeling soft, looking shiny, and the groomer was awesome!!! She made me a great deal on every two week pre booked appointments!!! If you want a great deal on a standing appointment call All Paws!!!

Taresa Wright

2021-05

This is the ONLY person I will ever trust with my dog. Absolute lover of all animals, beyond knowledgeable, straight forward and honest. My dog is huge and fluffy and tends to get herself into messes such as stickers mud matted fur etc. She’s scared of dryers, hates her feet being touched but not with Norma! Whole new animal every time. Hence the reason she’s always booked! I refer all paws to any and everyone!

Lee Harris

2022-05

The website said the credit info was optional but didn't give me a choice to submit the request without it. With no email, no phone call, and no confirmation receipt, they walked away with $87.43 through a series of 4 charges before I caught them. Tried calling them 4 times over a course of an hour to try and resolve this possible misunderstanding. No answer. Super sketch. Do not recommend!Edit: After 6 total unanswered phone calls from me the owner returned my call after hours. She explained how the third-party service she uses works but did not explain why I was charged twice. As I stated to the owner, I am updating the review to two-stars for addressing the issue as she was very polite.

Melanie Michelle

2018-05

Norma treated my Maine Coon as her own. He was calm and she even explained to me the grooming process so I wouldn't be worried. I came to check on him half way through and found her cradling him like a baby. It warmed my heart. She loves these animals as if they are her own. I'd recommend her to ANYONE.

Tonya Williams

2019-05

Wonderful experience!! I am super picky and was very pleased. I have a 12 year old pomeranian with bad knees and she is not sore at all today. ( the day after her grooming) extra care and love was shown. Highly recommend!!

Crystal Patton

2021-05

No call back at all.Updated for the owner: I left my number on you website. I called it just rang and rang. I tried to find out what days you were open because you are mobile. And people gave you raving reviews was the reason I wanted to use your service. I could not use your service that is the reason for a one star. Otherwise I would rate you on you work. Please understand that ratings are about services provided. You taking offense for a service you have not provided. I'm glad you are having a wonderful day. May God continue to bless your work when you open April 5th.CrystalPs you website says open until 4pm today

R Q (Bingo)

2022-05

I love it 1st time, and I definitely recommend All paws mobile grooming, came to my job my lucas got pampered 1 on 1 not with barking other scared furr babies.thats why I recommend 1 on 1 grooming period mobile makes it even better.she said my washes come with a picture I said okay omg the cutest picture. ☆☆☆☆☆

Desire Logan

2020-05

Norma is amazing with animals, she really takes her time to get to know the dogs and for them to get to know her. I'm so very pleased and highly suggest her. Thank you so very much for taking care of Hutt and Abby.

Twyla Taylor

2022-05

…More

JT Brown

2023-05

No call no show. Kept my deposit. Very disappointed because I loved the job Norma did last time.

Charles Lamb

2021-05

My only experience is seeing how rude, and sarcastic this owner is to people that give reviews. I will definitely not take any of my pets to such unprofessionalism as this. Costumer service is vital in ANY business even if that person decides not to use your business you should always be courteous and respectful not vengeful, and hateful. Shame on this owner.

Matthew Brown

2023-05

Oof. Didn’t show up. Didn’t respond to calls and texts. Didn’t give any indication our deposit would be returned for failing to do the job. That’s bonkers. Shame on you. Do better.

Vicki Hunt

2018-05

Norma made it easy to get my 2 dogs groomed and thankfully would come out to Jones 😃 My dogs look awesome too! I will be using her again!! Thanks so much!Vicki

Eddie Aguirre

2022-05

Norma is a good groomer and does a good job. I like her she is very friendly and I will use her again. Next year to save my dogs down. Eddie

McKenzie Heckart

2020-05

We made an appointment with the mobile grooming and she had to reschedule. She never showed up for the time that we rescheduled. I called with no answer and left a message. I never got a reply. I wouldn't recommend...

Brent W. Jones, Ph.D.

2022-05

Dog groomer Anna is very professional and very detail-oriented my dog is overall in better health because she claims him his ears his eyes his feet is a personal areas very well I don't know what shampoo she uses but my dog who has a poodle mix has the softest hair when she's done cleaning him and he's just smells so good and look so sharp and handsome she's very effective she's charged has better prices and she doesn't keep your dog up there long and you can pick him up and take him home all within a couple hours and your dog will be much better off I highly recommend this lady I've used her for quite a while I don't always get my dog's haircut and she died she reduces her price because she doesn't have to cut the hair and skin doesn't face fanny and feet what she calls it I am highly recommend switching her or at least trying her out because she's getting a great location she's very available and I know she's very professional and I take my dog's hygiene and care very seriously it's important and my dog has a lot of Tears stains in his underwear his eyes and stuff and she gets all that out of there so my quality of you of Ana is to Trout

Amber L

2022-05

Norma did an amazing job with our corgi! We have already booked our next appointment. 😁