Ace Hardware

Nate Dueck

2023-05

5 star! Bought a pellet smoker and a griddle. huge selection!! They have all the accessories for the Blackstone and Traeger in stock aswell! Vary helpful and friendly service! Best place for all your BBQ needs! They even have the famous Meat Church seasoning in stock!

Dillion Coon

2024-03

Prices a lil high but anything you need to fix something

Mary Ann Alsover

2020-05

This place is always on point. Customer service is great. They greet you, they're friendly and very helpful without smothering you. Being a small town the selection on some items ma6 be slim or not in store. If they don't have what you want they order and it'll be there quickly. But all in all they'll have what you need. The store is always clean, organized and its not crowded up. Employees know their product. And!! The price is comparable to other hardware stores. 2 thumbs up to Travis and his crew

Joshua Sparrow

2023-05

Very nice store. Very clean and unexpectedly huge for a Hometown hardware store. I would say they have about anything you need in there. Very niceStaff. Prices are a little steep Though. I did have to turn down a couple things

Jeff GREER

2022-05

This is a real good mom and pop stop it's local family owned and I love going there and spending my money in there because I know it's a what I call a mom and pop shop the prices are a little bit higher than the bigger cities but to me it's worth it because it's supporting my local community

Dave Smith

2022-05

Nice family owned shop in okemah. Rented some equipment and paid in advance upon rental kept my receipt. Somehow when I brought back my equipment they had lost track of me paying in advance and wanted me to pay again LOL so just goes to tell everybody keep your receipts cuz all I had to do was show mine!

Evety B

2021-05

Went in to get a key cut and the staff was very friendly and helpful they even cut 2 spare keys I bought online for my car no problem. Very happy customer I will be returning.

Shane Wickerd

2018-05

I'm not a fan of this place. Looking for a tiller last year Parks wanted $100 more than amazon with free shipping. Today I showed up looking for a Stihl chain saw and weed eater. The employees were just standing around complaining about working on Columbus day. No one was interested in helping me. I would've been in and out with both plus chain oil, a new gas can, and 2 stroke oil. Their loss.

Canada Fleming

2021-05

I sure wish there was a "no star" rating!I have a tiny house project I am working on. After much needed research I found Rocwool insulation and made my choose. I placed an order with Ace Hardware for my product. It would have to be an in-store pickup order seeing that I was just outside their delivery area. My order was suppose to be delivered Tuesday the 12th of January. With no email or phone call by Wednesday I was on the phone checking on the order. Knowing that things can be delayed I patiently waited. The status online kept saying order was processing, that when we received an email it would be on its way.Four days after the order was already to be on premises for install I was calling the 800 main custo. We service number. Spoke with Michael and expressed my concerns. He at that time informed me that the order had indeed been shipped and that the guy in the wharehouse had put it on the truck yesterday. His words not mine. Well this was a slight sigh of relief, and still another frustration arose, why hadn't the order online reflected this. Where was the email that was to be sent.... So I expressed to Michael my disappointment and how this usually wasnt the case with Ace.So the following Monday.... 6 days after my original pickup date I am on the phone asking about the order. The young lady that answered the phone was very nice.... Good thing too. When she returned to let me know that Travis (same as the name of the owner of the store) said that he knows that it was supposed to be here Tuesday and that its sitting on a pallette in the yard.Now thatz not once... But twice... That I see where someone should've emailed, phoned or texted to inform me.Funny thing is, after getting off the phone an email arrives only 6 minutes after the call ended stating that the order was at the Okemah store ready for pick up. 27 minutes later the Ace Hardware app notifies me as well.So Travis and Ace get a 1 star review and only because I can't give a zero star review.

Joshua Ishmael

2022-05

Very involved owner, he keeps good staff working to help find what you need! For sure recommend!

Matthew Allen

2020-05

Brian got me fixed up over the phone with awesome customer service. Once in store had same great level of service from the rest of the staff. Thanks to you all.

Almanzo Poncho

2023-05

Great place to buy almost anything from hardware, to construction supplies, to kitchen supplies. Very friendly and helpful people.

David Bencoma

2019-05

Very helpful. Need a new and shorter chain for a hydraulic pole chainsaw with an unknown brand and replacement bar. They did the research and fix me up better than I expected. 👍👍👍👍👍

Frances Ayala

2022-05

The store itself was good they had what we were shopping for, but the man that was at the Cashier was rude and did not know what was in the store, it took another employee to help us find what we needed

Malcolm Mebane

2019-05

Always love going into these small town businesses. Folks are always eager to help. Very knowledgeable staff!

Bill Jackson

2020-05

Great place Christian got me fixed up with everything I needed ! Came back forgot something an he went an got it didn’t even have to go back an look for it 👍definitely way better service than a year ago when every one did nothing👍Will definitely be back😁

Raymond Kaase

2023-05

Ace hardware you are left to figure out where everything is... The staff doesn't know where anything is, and they are rude... They have things marked at one price and charge another at the counter....

Kayla Shirell

2023-05

Great selection and prices. Staff super helpful and knowledgeable.

JOHNNY “J.R.” REDDING

2019-05

For a small town store they have a pretty good selection of things The staff is friendly and helpful but like all Ace hardwares prices are a little pricey

Christy Brown

2022-05

Terrible customer service. Travis sold me a used, broken water heater pressure valve. Wouldn't let me return it. Will not be buying from them anymore.

Jonathan Bell

2021-05

Didn't have the paint i needed on hand but the service was great and my cashier was cute

Thomas Pierce

2022-05

I didn't get a lot of help from customer service didn't have a lot of parts I was looking for but they were open when nobody else was so

Sondra Jones

2022-05

Very friendly and helpful. Always count on good service

CHIEF HOOKUM PULLUM

2021-05

Just a good place to go .. friendly employees they treat u like family

David Hamilton

2019-05

Great place of business. Always friendly and helpful m

Gary Osborne

2021-05

Great place to go friendly staff and very clean store

Ron Haas

2019-05

Too high-priced shity service took more than 10 minutes for somebody to get to the checkout to check me out

Geraldine “Jerri” Renfroe

2020-05

Nice, family owned business. Very helpful

Anonymous One

2019-05

Much less friendly as other hardware stores in town. It is always my last local resort for hardware

John Wilkins

2019-05

It would be nice if their lawn mower shop was open more!