4.8 (411)
3005 E Jackson St, Hugo, OK 74743
(580) 326-6000
hugovet.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
B J
2024-04
Routine care and wellness exams are always mundane. It's not until you find yourself in an emergency situation, that you realize what a truly wonderful clinic this is. Everyone from the desk attendant running a million miles a minute, to the vet tech who explained my meds. Both times, the clinic was fully booked, but made arrangements for me to drop off my cats instead. The vet called me on the phone to talk about what was going on and treatment options. I can't express how grateful I am for this option! If I had to wait two days until the next apt slot who knows if I'd still have my cats today. The staff is very sweet, didn't ever make me feel silly or pessimistic, and thoroughly explained everything to me. They don't price gouge you, and push every single possibility on you. In our experience, they treated each symptom one at a time to see if we could rule out the cause of sickness/infection, before ordering more expensive testing/consults. We've only been in the area for a year, but I can tell you this office surpasses any vet clinic I've ever been to in my life back home. We are blessed to have them in our community!
Cara Williams
2024-04
Coming from Paris Tx im so thankful these guys have an emergency line and were willing to come in super late to help my baby even though I’ve never visited them before. I know how much it must suck being woken up in the middle of the night, and coming in and caring for an animal you’ve never seen before is a superhero to me and my cat. Super caring and attentive people. 💜 Thank you for saving my fur baby!!
Brittany Taylor
2024-01
This vet made himself available for an after hours emergency that my other vet dropped the ball on. They are the ONLY reason why we have a safe momma and safe puppies today! Beyond grateful for them, and will tell everyone what a great experience we had, although it was in the middle of the night on Christmas. Thank you 1000x from Sterling and her babies!
Jillian Colombo
2024-04
I came in Monday afternoon to have a puppy from my litter (that they preformed a c-section) on checked out for a snotty nose, possible deaf puppy and to see if there was any reason for her being a picky eater. (Puppy was diagnosed as upper respiratory infection, confirmed deaf and clear fecal) my puppy brought in I planned to keep so I had them add her to my account and spelled her name out for her. They had her name wrong, WRONG GENDER, and wrong birthdate even though I provided all of that over the phone especially name and birthdate. Puppy was seen by vet so they could clearly see the puppy was a female. But was still labeled as male. Paid 126$ and left with medicine after they showed me how to give it and the amount. Medicine was provide for all puppies in the litter as preventative/possible treatment cause some weren’t showing signs. All puppies were treated the first day. The second day one was treated then I realized not enough medicine was provided but it was past hours so I didn’t bother calling. I tried calling multiple times the next day, then didn’t get ahold of them till late the day after. Now my pups have gone two days without treatment on one medicine given. They hang up the call halfway through. Didn’t call back and also don’t answer when I call back. So I go up there. Waited 30 minutes to hear “are you paying cash or card?” I paid for the medicine already and shouldn’t have to pay for the correct amount again. They come out and say they did it correctly and I should pay. They say they trust their staff to give the correct medicine… the same staff that can’t tell my puppy apart for male to female? Oh and then she says my puppy was two weeks old… the same stuff that can’t tell the difference between a 2 week old pup and a 6 week old pup? There’s quite the difference. Ultimately they have lost my business over approximately 20$ worth of medicine… probably sold to me at a premium of 20$ worth of medicine not their actual cost of it. I had an appointment on Monday to give sets of shots to 4 pups plus their mother and x-ray a pregnant female from my understanding that’s around a 500-600$ appointment lost. Why would I be trying to scam for 20$ worth of medicine? Ultimately the professional was poor, I did like the service Karla provided but all other staff was disappointing. Nothing was done to rectify the situation I felt besides me pay them more money when I felt I shouldn’t have and they didn’t offer an alternative. Disappointed and will not be going back. I’ve worked at a vet and I’ve seen the neglect they can do. As a breeder it’s important that a vet is good. Especially one that gender my dogs correctly and tell the difference between a 2 week old and 6 week old especially when they provided the c-section on the mama these pups are from
Breanna Coffman
2024-04
They were so fast, condsiderate, and extremely nice. My daughters dog Wister was attacked by neighbors dogs. They were there and treating him as soon as we got there.
Palali Farm
2024-03
River Valley provides amazing, quality care for our family of Mini Dachshund breeders and puppies! Their staff are friendly and helpful as well! Highly recommend!
Karen Howser
2024-02
Staff took very good care of Hope. Never sore or any problems after having her spayed. Thanks so much for taking such good care of her.Karen
Paulette Smith
2024-01
I appreciate the care you all gave to Lola!! She had a nose procedure and spade surgery it went smooth and her recovery did also. This place is the best friendly and answers all my questions and my concerns!
Kendra Howard
2024-02
I have been both a client and employee with RVVC, they’re amazing at treating you like family either way! I’ll never use anyone else! Thank you for taking care of my family always!
Anna Bennett
2023-12
As usual, RVVC is my consistent choice for animal health care. This precious pup is in great shape now, thanks to the keen eye and early intervention afforded by Dr. Eastwood.
Heather poage
2024-02
My fur babies have the best Vet 💗 He always makes me and my animals feel better. You know the animals are loved and cared for.
Roy Sanders
2024-01
Very nice folks.Not only Dr Eastwood bit his whole staff. I wasn’t even a customer and the advice and medication they recommended was exactly what my Pyrenees needed. Great veterinarian clinic
Annette Smith
2023-05
So thankful the Dr was able to get us in with our German Shepard. Thunder developed GDV (gastric dilatation-volvulus bloat) tonight. Dr did emergency surgery & explained was happening. GDV is a very serious life or death situation.
Ivana Hickey
2024-04
Patient staff, excellent per care and wonderful vets.
Jennifer Davis
2024-01
Best of the best. I will never, ever bring my pups or cat to anyone else. Techs are amazing. Front office is very friendly and gets the job done. Even if their phone lines are busy, and they are busy, they actually send you a follow up call or text. I absolutely love everyone on staff.
Elaine Lancaster
2023-07
We have been extremely happy with the great service we have received from the whole staff at River Valley Veterinary Clinic from the phones to the back office to the farm calls! Dr. Eastwood and his staff are knowledgeable and friendly. I highly recommend them! Our pets and farm animals are getting the best care possible!
paula may
2023-05
I brought a precious puppy to them. She was a victim of physical abuse and had the parvon virus (which was diagnosed after she was registered).The precious puppy only lived till the morning. River Valley gave her the best last 12 hours of her life. I was in great hopes of being her forever Mom, but God had other plans for her.I’m so grateful to RVVC for the love and care they provided for her. In her last moments she was loved and treated with the utmost respect.
Bradley E. Gernand
2023-05
My cat is a new patient here and I was very pleased by his initial “new patient” checkup. The doctor asked good questions, gave me useful options, and generally took care of both me and my cat. The clinic and the vet also managed my expectations and communicated well. Not all bets are good with this. I appreciate this clinic and what it brings to the community.
Connie Dill
2023-09
A hard day to put down my 17 year old fur baby, this clinic was exceptional. Everything was handled with care and privacy. This meant so much to me!
Larry Henson
2020-05
Excellent, highly trained and courteous staff. Drs. Eastwood and Cobb are caring and thoroughly educated in "small" and "large farm animals". They offer transportation service, and a "vet. tech" that can come to you with help at the barn.
kandi Lauzara
2023-05
I have just recently moved back home, after 40 something yrs. Looking for a new vet is always daunting.I was so pleased. The staff was friendly.But the dr. Has to be my favorite vet I've ever !My chihuahuas babies 18 and 16 are sadly aging (against my will)! He took the time to explain everything to me. He showed me videos online, gave me print outs and helped me understand he answered all my questions and then some.My male has congestive heart failure. He is doing everything he can to help him be comfortable until we can't anymore. He showed me the exrays along with a comparison of a healthy dog and thoroughly explained everything.My female has always been hyper sensitive and he actually gave me the correct medication , first time around. It has made such a huge difference for her her very first dose.I'm so happy I have a vet that listens and truly cares about all of us.
Brandon Briggs
2024-04
Great with the dogs.Best vet around the Staff treats your pet like family while they are there.
Melissa Cayton
2024-04
Dr.Boone and the staff was amazed taken care of my pets emergency.
R Misty
2023-06
I highly recommend River Valley Veterinary Clinic to anyone seeking care for their pets. The entire staff is friendly and caring to the animals and their owners! Even though they were booked and shorthanded, they went out of their way to take care of our sick puppy right away.
Kelly Chapman
2020-05
Dr Eastwood is compassionate and caring and took the time needed to work on my older donkey's teeth. Would recommend him for any or your veterinary needs.
Joel Jamar
2023-05
Great vets! Very friendly and you can tell they really care about animals. I've already great experiences. I lost a dog after 16 or so years and for a small fee the owner took Baby and buried her on some of his land. I would highly recommend River Valley Vets.
Winona Vaughn
2023-10
Usually quick and convenient whether dropping off a pet or running in to get toenails clipped. I love the ladies from front desk to caregivers and vets.
Carly Crow
2023-06
I’m more than happy with the care my dog received at this clinic. The entire staff is knowledgeable, friendly, and accommodating. The facilities are clean and my dog was treated with compassion.
Eva Easley
2023-05
I’ve been using this clinic for several years and have always had a positive experience with the staff. I began using them exclusively when we had an after hours emergency with our cat and Dr. Eastwood was the only vet willing to answer and offer help.
jomac
2018-05
they accept the care credit card. i'm pleased with the staff and care for my pets. they also follow up with a call to check on your pet afterwards.
Monday | 7:30 AM-5:30 PM |
---|---|
Tuesday | 7:30 AM-5:30 PM |
Wednesday | 7:30 AM-5:30 PM |
Thursday | 7:30 AM-5:30 PM |
Friday | 7:30 AM-5:30 PM |
Saturday | Closed |
Sunday | Closed |
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