Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Frank Meadows
2021-05
I called for my 3yr old female tuxedo cat Chewie's behavioral issue. She has been missing the litter box to punish her brother Frybread after a disagreement, choosing instead to mess in his bed and hammock. We explained this to the staff member in Henrietta, as well as our intention to put her on kitty prosac for a few weeks and re-introduce them to each other with calmer attitudes, which was agreed with by the staff worker. As a precaution Chewie would get a physical with urinalysis and blood work to rule out any medical issues. Chewie came through with flying colors, and the vet's office agreed that a prescription solution would be the next logical step, and told us they would authorize the prescription when they received the request. We ordered it within the hour. FIVE DAYS LATER, the prescription service still had not gotten a response from multiple authorization requests sent to the vet's office. When I called the office to find out what the problem was, the office worker told me that the vet decided that instead of the agreed upon plan, she wanted us to instead try diet modifications and homeopathic remedies. I tried multiple times to get an explanation from the vet. She refused to take or return my calls. I finally accepted the truth - THEY GOT THEIR MONEY AND WERE DONE WITH ME. Silver lining though. I FOUND A GOOD VETERANARIAN. South Tulsa is the home of KINDNESS ANIMAL HOSPITAL, where the vet actually came out to talk to me IN PERSON and in detail.
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