Walmart Supercenter

Jonathan Walker

2024-05

Where do I start, the main store manager Brad is very unprofessional and is very disrespectful when it comes to customer service long story short why is he a manager and maybe he needs to go back and take some customer services relation skill… I wasted 108miles and three hours out of my day on false prices and advertising…. If I could give no stars I would… humble yourself and plz stand behind your words, as manger your a leader..

Crissy Becker

2024-02

People always look miserable. They get rid of products that everybody likes to bring in their own brand of that product which usually is nowhere near as good. And they discontinue items that I would buy two or three times a week. Once again so they can bring in their own stuff. But as a regular I know and have come to like many of the employees

David Gibbs (Dave)

2024-04

I really don't think y'all utilize your WallyWorld as much as y'all could.... Or the employees are just up on things! A VERY CLEAN, AND FULLY STOCKED WALMART! 100% one of the nicest around. Kudos to you Guthrie

David Boling

2023-12

Well I brought my truck in to get some tires put on. I bought online. Did shopping for 2 and 1/2 hours and spent two or more dollars waiting on my truck. I need a really good job. Really appreciate the work. Still the best place to buy tires in town

Supersonic Russell

2023-12

Our Little Walmart in Guthrie is the best!!! My pickups are always perfect. The staff is always friendly and kind. Taylor from the Bakery literally saved the day with a last minute order of 200 cupcakes with only a 2 hour notice and she took care of it for me!! I love our walmart!!

Atom P

2023-11

Not even kidding, first time I've walked out of any Walmart and been shocked at the experience. It was weird and very welcome. Is this a corporate show store?! It was awesome...everything was faced...if you know what that means, then, you know what I mean.

Lino Cruz

2024-04

With our cart full and bagged except for box of firewood the lady check receipts let a couple in front of us without checking receipts stops me....

Rhonda Lovell

2024-01

That is the place to go if you need more than groceries, for me it is a one stop shop. They always have what I need. I even use the pharmacy. I get everything there.

Yvonne Bradford

2023-10

My car was taken into the auto department for a tire repair. After receiving a vehicle completed text and after waiting several more min, I went outside to see why my vehicle still wasn't in the parking lot for me to leave. My vehicle was in a bay with an auto dept employee attempting to zip tie my front bumper back in place. I was told and it was put on my receipt that my bumper got caught on the lift as it was being backed up. The manager denied that anything happened or that zip ties were in process of being placed. He, in fact, stated that my car came in the shop like that. 2 other employees did tell the truth in stating what happened with the lift. The store manager on duty was called. She stated that a claim would be started, that I did not need to contact my insurance, and to wait until Walmart contacted us. After being advised to make a police report of incident (unable to, due to it being a civil matter), the police officer did help me get the Walmart claim number, which I was told that I could not get at that time but would be given to me when I received the call regarding the incident from WalMart. The officer did let her know, that by law, Walmart was required to give it to me. As of today, 4 days later, I still have not received a call from any employee of Walmart. I have called the Walmart 800 number several times to try and get assistance from them with getting a rental car. I was able to find out that my claims processor's name is Kelly. However, I am unable to reach her, and she will not return my calls. I am very thankful that I did go ahead and contact my own insurance company, so they could start the process of getting my vehicle repaired. I am very disappointed and disgusted by how Walmart has and is handling this misfortune that was found and admitted to being their fault.

Dylan Graham

2024-04

Not easy to get around in there but yall already know how that is at walmart

Scott Pipkin

2023-10

Ordered tires online and then attempted to cancel a few days before install appt. The online people messed up and only cancelled one tire, said I needed to go to the store to handle the other 3. The lady in the back with the tires said I had to go to customer service desk and they would refund my card that was charged $600. Lady up front said order is cancelled, nothing she can do. Now I have a $600 charge, no tires. Fantastic help.

John Mullins

2024-04

Friendliest people at a wal mart I have seen in a long time.

questasky breezy

2024-01

Hidden ge. You will enjoy this location. Seriously they even have sweet cashiers.

Angela Pearson

2018-05

Today I pointed out to management what I could only assume was completely incorrect prices, at first they blamed the person who labeled it then they blamed corporate. Either way they said there was no way they could change the price.$16.82 for a pound of ground turkey is almost 7x what it was just last week. Not only that but 1 pound of ground beef cost almost twice that of 2.5lbs.Needless to say I walked out without meat.

Carissa Burt

2024-02

Walmart is a multi-billion dollar company, they need more employees and less self checkouts. Take away receipt checkers

Charles Stickles

2023-09

Well, I could never reach a store operator. Perhaps they were busy. Although I see this with a lot of Walmarts that they're very difficult to ever get customer service on the phone, I don't know if it's a money saving issue or they're just slammed, but at least someone from online delivery was able to answer my question because he knew the store inventory well enough. I've certainly had Walmarts where their water station was either broken or not in operation or they just didn't have one. So I don't want to drive 20 minutes out of my way wasting my time. Thank you for having at least someone that could answer the gosh darn phone. Happy labor day weekend! Please be sure to try to get some organic produce and options for me if you would like some business from your favorite health nut. I know this is something they have slowly but surely been trying to work on for quite a few years now on a national level, although I'm pretty sure it varies based on location and demographics.

Connie Yell

2024-02

Love their shoppers. They do a great job!

Lisa Madden

2023-08

I get stopped at the door for my receipt everytime. Yes I understand the door person is just doing as they are told but I have also seen multiple people walk out that has bought things and its not bagged as she is talking to ppl or checking receipts. I actually went through a cashier today too. If you don't trust ppl to do your job then put the cashiers back to work.

Willow Jones

2023-10

We moved from Stillwater a college town and thought the issues with pets being everywhere would be better in a small town with older people but I see about 3 pets in here a day. As a dog trainer and someone who used to need a service dog If you are to scared to make people follow the law then don’t own a business. Faking a service dog is illegal if it’s in a cart, in your arms or has a ESA or SD ID its 100% fake. A real service dog costs thousands of dollars. They don’t ask for recipes cause it makes people mad but when it comes to following the law they don’t say anything even though it’s written in the disability law you can deny someone who’s dog is being disruptive. Glad to know Walmart discriminates against disabled people. I’ll make sure next time I move it’s either closer to Edmond where I can shop anywhere but Walmart

Jeremy Privett

2023-07

Great customer service in person. However, last time I went there they had assigned customer service saying the money order machine was broken. This time I'm trying to call ahead so I can make sure not to waste an Uber trip. No one will answer the phone. If I get up there the money order machine is down I'm going to change this to 1 star.

Boni Newsom

2023-08

I did a grocery delivery for a family member because I live in another state. The driver (Susan) said she delivered the food at 8:08am but it wasn't! I called and they resubmitted a request for redelivery. The manager was great btw. Then about 30 mins later he called and said the food was on the porch. It took her an hour and a half to deliver it and she did not knock or get a signature as requested. My family didn't even know it was there until I told her to go check for the 100th time. I even faced timed her to make sure it really wasn't there or on someone else's porch. That's unacceptable! Do better!!

Stacie Boschert

2024-04

Service sucks and they never have what I need or they are out of stock.

Ritha Swan

2024-02

Tried calling 4 times and nobody knows how to answer the phone

Roger Bradley

2023-09

My daughter has sensory issues and deaf in one air. Today at Walmart in Guthrie, OK my daughter had an episode of sensory overload and sat on the ground. She was pale and almost fainted. A lady named Wendy who works there came up to her and talked with her while getting some PB crackers for her. She sat there with her till she was better and could get up! Thank you Wendy words are not enough to show the appreciation I have for what you did for my daughter! You went above and beyond!

Zachary Koja

2023-11

The store was peaceful and laid out very well. The people were nice too.

Kyle Jordan

2023-05

I would have left a zero star if I could. I was yelled at by an employee for skipping ahead of her in the self checkout. She wasn't actually standing in the checkout line, she was off to the side, in uniform, talking to another Walmart employee. No cart, no visible items, just a folded over walmart sack. So with no one in the actual line, I proceeded to the newly available register. She got an attitude immediately saying "the line starts back there" pointing to the area she wasn't standing in. I looked to see there was no one standing there. She yelled the same thing a few more times as I said I had no idea what she was talking about, there was no one in line before she had the employee she was talking to before remove my item from the register. I have never had something like this happen at any store before and I will never shop at this Walmart again

Sue Whalen

2023-07

I went to get new tires on my car . All I know guess is they don't know what the hell they was doing Mangers were very very rude he didn't help me get tired I had to go to Edmond Walmart they took good care of me .

Twila Hardee

2023-11

Very friendly but I'd you are new in town they will watch you scan everything!

Heath Williams

2023-05

I understand why things are locked up and that could be easily solved by hiring a security guard. And not taking innocent people born freedom right away from shopping that is illegal and bring back more cashier's and do away with self checkout. People deserve a place to work not a place to get treated like a criminal I'm disabled and this way of Walmart is not right and a pain signed america citizen with a back bone

Scotty Smith

2023-12

The store manager "Brad" or "Michael" Hand, will keep money from customers, admit to it, but refuse to return the money......clear violation of Walmart's ZERO TOLERANCE POLICY