Walgreens

Rachel Miller

2024-02

So my daughter had an infection in her finger and we went to the pharmacy at Walgreens in Elk City to get her meds and she has sooner care and hasn't had anything else for 3 years and they tell us she has another insurance on file thats not active and they can't use soonercare. I got frustrated because I'm like she has insurance and I didn't want to pay for it. I didn't yell lol but I got frustrated and I was like I don't understand the issue and its Saturday and she needs antibiotics and has an infection and has insurance. Well then the woman I'm talking to raises her voice so I raise mine then this guy jumps in and is like you don't need to act like that to my employee. I was like it's not personal but if you were on my side of the counter you would be frustrated to and that if it were your kid then you would be frustrated to. Then I said I don't appreciate being talked to like a child because I have frustration over having insurance and not being able to use it and the lady was like trying to apologize and he jumps in again and starts raising his voice at me and was extremely demeaning and I finally said I'm not coming back to this place and he's like ok I don't care and I'm glad you won't be back here. Then I tell him, I'm like sir, your escalating the situation by the way your acting because your rude attitude is making me even more frustrated and I just wanted to get my kids medicine. We walk off and he basically says he feels sorry for my kids ha I guess because I'm their mother so I turn back around and I'm like what did you say?! I did go off at this point because the guy made it personal. When I tell you I almost lost my whole mind! I didn't cuss the people and I also didn't yell until they yelled at me but I'm shocked at what happened. The big manager pulled me aside and said hey try homeland and was nice but why couldn't he have told us that homeland may be able to help us? Homeland did and I got her prescription but the audacity of some people!!!! Worst customer service experience!!!! The way you treat people is what will keep them coming back for your business!!!! Do better!!!!

Jerry Faughn

2023-11

Stopped carrying my medicine and didn't even tell me, I've been on this now for almost 25 years, the pharmacy technician said they no longer carry my medicine I must have for a defect in my lower spine. She said that CDC was making Walgreen discontinue the product. Then another technician told me no it's just Walgreens having difficulty getting it. I asked to doctor's they said that has nothing to do with it at all, Walgreen indiscriminately will choose to discontinue pain medicine on their own without even knowing the doctor's diagnosis. They institute a discriminatory practice against Patience that they don't agree with the medicine they take. Walgreen is not even qualified to have a pharmacy, and no one should use them based on their illegal discrimination.The doors to the pharmacy should remain closed forever. If you have to use a pharmacy go anywhere but Walgreens. They impose their own personal values over a professionally trained doctor, indiscriminately picking and choosing what you can take. This is the most unprofessional group of people I have ever met. Fortunately within a few days I was able to transfer all my prescriptions to a new pharmacy who gladly gave me all my medications with no issues, prejudice, or discrimination.

Randa Cole

2024-01

The pharmacy staff is always helpful here, but they recently helped me figure out how to get an emergency prescription refilled. I don’t think I would’ve been able to get it without their help and advocacy, I’m so appreciative of them!

C Key

2023-07

I need to give this store and their employees/customer service professionals a Million stars! We were traveling through the area and needed to send a package containing heart ❤️💜 monitoring equipment with electronic information to the Chicagoland Veterans Administration Hospital. These two employees were very attentive and well educated as to the prepackaged directives! I was MORE than SURPRISED! Walgreens please recognize these two employees for their knowledge, expertise, expeditiousness, and professional, beyond expectations SERVICE! Those two exhibited teamwork & concern for an out of town customer! True GEMS! This occurred yesterday Wednesday June 28, 2023! Please be proud of these employees and they should be so proud of themselves! I could go on forever reviewing because THIS WAS SO REFRESHING! Hearts 💕, flowers, hugs to these two employees! God bless them. They are sure to go far and continue to be successful in life! 😇😇💎💎💎💎💎💎💎💎💎💎💎💎💎💎💎💎💎

Kris Hoover

2023-05

I have never posted a review but this Walgreens is a total waste of time. 0 stars customer service has not been trained there at all. Also can not get a prescription filled in a reasonable amount of time. so I was told that my insurance didn't cover a 90 day prescription. I could only get a 30 day. Well it dose accept 90 days. Couldn't figure out my coupon for pills either. Order online

Elliot Batovsky

2023-12

went to the bathroom and a staff member was squeegeeing an alarminfg amount of blood down the drain. not my business! just wish they locked the door

Matthew Blakeburn

2023-05

I drove 45 miles to get a prescription that I can’t get filled anywhere else due to shortages. I called ahead to see if it was ready. This Walgreens did not have a pharmacist on staff so the pharmacy was closed.

Caitlyn Smoot

2022-05

Horrible customer service we were in line waiting for about 10 minutes while the cashier “Kolten” was checking out a elderly lady… she clearly could not hear well and was trying to pay with a gift card. The cashier was very impatient with her. He couldn’t get the gift card to work and was acting sooo unprofessional! He slammed down the scanner on the counter as it started to tip over because of his frustration with the lady. Very inconsiderate and horrible customer service. I ended up paying for the lady’s items and he had no problem being “professional” with me. I put the lady’s stuff in her shopping cart and told her to have a great day. As I walked off the cashier was still being rude to her and not wanting to explain anything or why her gift card wasn’t working. He called another worker up to the counter so he didn’t have to deal with it.

Teri Cloe

2022-05

Yesterday I took my mother in to pick up some things. The young lady checked my mother out then rang up my items. While she was doing this another employee, a young man, and proceeded to tell the cashier that she forgot to do something and she needed to get it and someother things done. We are trying to check and he did this, why? He couldnt have waited a few minutes until she was done checking us out? If I had thought of it faster, I would have told him he was being rude and to wait!

Sam Roundtree Jr.

2021-05

This is the worst Walgreens that I have ever dealt with. For one thing the pharmacy tech I have talked to a few times is very rude and she thinks she is an MD and she doesn't know how to count. Also the history that show when last filled is what my Doctor go's off of she says that isn't the date that they were filled. When I lived inOklahoma City Oklahoma I would give them a 4 star review I never had these kind of problem until I move here from the City.Oklahoma City

stacie tosh

2020-05

If there was a zero star I would put that as my rating for the pharmacy, but they don’t so I give them a one. I have only lived in the area for a year and I have never had such a hard time with getting prescriptions filled. First of all they treat you like a drug addicted when you get prescriptions fill, so when you call it make you feel like it’s wrong to get it filled. They also lie through their teeth!! I’m going to stop at that because I could go on for miles with the experience I just had with them today! All I can say is I will never use them ever again and I recommend that no one ever use them!

Caitlin Bray

2022-05

Closed "temporarily" with no notice of when they will resume hours. I have a prescription that accidentally got sent there instead of Walmart, now what am I supposed to do? It's also not actually a Fed Ex place unless you already have the printed shipping label. Drop off only. They outright refuse to print labels for you. Even though I'm pretty sure they advertise that they provide that service. Idk this store is always a hot mess.

Michelle Brown

2023-05

Saturday 8/13/22. Female cashier PM shift extremely hateful to my Mother. Had my Mother in tears. From all the bad reviews, one would think you would make some changes. We won’t be back!

Caren Churchwell

2020-05

If I could give them a minus review, I would. We live an hour and a half away. I only went to this pharmacy to get my husbsnd's prescriptions filled so I could bring him home from the hospital. I only had my insurance card, not my pharmacy card. So they weren't going to go any extra steps, but charge me full price. I went to Wal-Mart where they were knowledgeable enough to call my insurance company, get the required information, and fill the prescriptions with my insurance card, my husband's social security number, and my id. Walgreens wiuldn't help. They have extremely poor customer service outside of the fact that they are rude, hateful people. Do Not Shop Here.

s k

2020-05

Cashier at checkout counter got obnoxious and threatening when I declined to join walgreens reward program. I was forced to declined three times. Given a choice, such arrogance and sales pressure from a company prevents me from frequenting them in the future, even if it is a national chain.

Quarter-Circle Forward

2022-05

I love this Walgreens. Such friendly staff and a clean store. I hardly shop anywhere else because of how good it is. I’ve never seen such a large collection of wrong opinions on one place, but hey, what was I expecting?

Breanna Hardy

2022-05

If I could give this place no stars I would it's a total joke EVERY SINGLE TIME iv refilled or gotten a prescription in the past 3 months they always tell me it's going to take 20 minutes and then I come back 20 minutes later and they tell me they never received my prescription this hasn't happened to just me all of my friends and family are having the same problem and it's not just my meds they do this with they do it to my kids meds to I finally just gave up and changed pharmacy oh and the delivery time is a fricken joke to I ordered a delivery at 12 in the afternoon I didn't receive it until that NIGHT AND that happens with all my deliveries it takes at least 4or 5 hours to fill a delivery I could walks to the pharmacy in the time it takes them to deliver

Hades' Flower (Sarah)

2018-05

This place is a very negative place to work. There are very few people that work here that are good. I would not recommend coming here. Walmart and United may be a bit father, but it’s entirely worth it for a place with a bad reputation. Please do not go to a place that treats employees like they do.

palkei89

2020-05

They need to just fire everyone since no one knows how to do their job. Called to see if I can go get a passport pics taken, they said yes, got there and they said, well Idk who u talked to,but the cameras broke

Sky Ingram

2017-05

Pharmacy provides poor customer service, & they tend to open later than their posted operating hours. I would suggest they treat customers with a kind heart & a little respect.

elisa dominguez

2021-05

Horrible how they treat you and they make faces, refuse to help, rude and even said well why don't you go to a different Walgreens

marleen davis

2017-05

Nice clean friendly environment.From trash bags, makeup, photo dept. Pharmacy, toys, seasonal accessories.

Morgan Latorre

2019-05

This place always has what you need and every time I go there the people are wonderful and the service is great and it's pretty quick service and low prices plus I can send money and receive money at this place all the same time

Jasper Cupp

2021-05

The pharmacy is the worst everyone is so judgemental and rude plus its impossible for them to pick up the phone

Cathy Kirkland (Nonni)

2015-05

Super !! Just the right size with a little bit of everything for everyone! Staff is always helpful and courteous.

Denise Quinones

2019-05

Can not load a green Dot card without driver's license. BS! Very rude.

Madison Allen

2018-05

I went in to the pharmacy I ask the girl how long it will take and she said 40 minutes and was really rude about it so I left

Cabrera Adelina

2019-05

They are very rude, they call to say rx is ready when in fact its not...

Frances Crane

2015-05

Need to clean outside. It's awful. Trash and weeds everywhere !

Hells Deacon

2020-05

Photo lab needs improvement and price match