4.1 (99)
302 W Elm St, El Reno, OK 73036
(405) 276-6010
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Victoria Nelson
2024-02
The manager, Tammy very rude. I was at the register. Trying to enter in my phone number for my digital coupons. She kept on continue on on with the transaction didn’t tell me thank you didn’t tell me goodbye she’s very rude. It said it’s the only family Dollar in town. I have to drive to Yukon just to get good customer service.
Janna Presley
2022-05
They only got one star because otherwise it wouldn't allow a review. Awful service, employees were rude, things weren't priced correctly and when you call their attention to it, they want to argue with you. How is that even considered customer service? I'd rather deal with Walmart than go back to this store.
Abby Easton
2022-05
I love this store. They are always very friendly and helpful. I've never had any issues and I go there almost every day.
Angela Holliman
2019-05
Depends who is working, but the girl that is working right now has no understanding of customer service. She took her sweet time with the delivery driver chatting and all while I waiting to buy two cans of sauce I needed to get back home and finish cooking with. Ending up leaving and going elsewhere. Very rude. If I could give 0 stars, I would have.
Monica R. Liebscher
2023-05
I love our Family dollar.The folks are helpful and I can find awesome stuff without breaking the bank.They need more help.BUT the problem is the company will not allow them to give employees more than about 26 hours a week.If they gave at least 30 no more than 40 the store would be awesome.Right now it is very good but could be better.
Carla Dicke
2018-05
The employees at this store are great. I have never been in here when they were not helpful, courteous and friendly! Always find what I'm looking for.
Brad Taurman
2017-05
The cashier's and customer service has gotten a lot better sense the store first opened. I originally gave it 1 star. Now it's a really good place to shop. The employee's are very nice.
Sparky
2020-05
Worst service in town. So much loitering and visitors of employees just chilling, taking away from check out time. 4 most trips were all bad experiences. Will not go back no matter what convenience I'm looking for
F Prairie Chief
2019-05
Seems always dirty due to pallets or boxes in the way to restock. But better than Dollar General in Sunset, which is always dirty. Unable to go down aisles always empty shelves.
Aaron Hines
2021-05
This is a horrible place to shop some of the employees they keep are rude and hateful and try to make people leave they're belongings behind the counter because they think everyone wants to steal the cheap stuff they try to sell! Worst store in elreno by far!
Lewis “Ed” Underwood
2023-07
Always have readers here. Good for emergency backup. 😁
Karl Pearce
2019-05
Great service, selection, and prices. Many conveniences such as an atm, cash back, and cold food freezers. Great location and very pleased to visit frequently.
Judy Jeanson
2019-05
A great place to go shopping with good prices and discounts on a lot of products and friendly hospitality you will enjoy your shopping experience if you are looking for reasonable prices and great clothing for woman and men and children and much much more
Monica F
2018-05
Nice and helpful employee during our visit. Clean store and things were easy to find.
David Heald Jr.
2021-05
Should probably update your hours to reflect closing at 8:25 instead of 9pm. Luckily Dollar General was open, so I got what I needed.
Robert (Rob)
2017-05
Cheaper than Walmart on most items. Quick in and out, or take your time and look around. I've found some interesting things here that I didn't know I needed.
Frank Gibson
2021-05
They're close to the house within walking distance right next to the liquor store so I walk down there at least twice a week
Josh Williams
2018-05
I tell u what that cashier Katherine is a people person I swear anyone could be having a bad day and she will put a smile on your face such a good worker she needs to be employee of the month cratch that the year
Victoria I
2021-05
Nice and clean. The gentleman working was so helpful and kind. Greeted everyone with a smile!
EDNA MAE Perdue
2021-05
The cashier was very friendly and helpful and quick to come and look for what you needed
C. G.
2023-05
Tammy is a great she has great customer service
MaxeK MistaStanley
2018-05
Low prices. Few employees equal poor service but you can find everything fine.
Carrie Pedersen
2019-05
I've been a manager for ten years its hard but enjoyable work
Jill
2018-05
Clean store. Easy to access for a quick shopping trip. Nice employees.
Cecil Haury
2023-05
Very clean store nice service
David
2021-05
A store that has figured out how to help stop the spread of covid-19. Best ever.
Mike “Mac” McBurnett
2021-05
Store kinda cluttered and kinda poor on selection choices....not stocked well.
Jessica B
2023-05
Rudest service I have ever received!
whoami me
2022-05
Small, neat and a lot of things you will need for basic life.
Darla
2021-05
They have a new manager and he is awesome very friendly
| Monday | 9 AM-10 PM |
|---|---|
| Tuesday | 9 AM-10 PM |
| Wednesday | 9 AM-10 PM |
| Thursday | 9 AM-10 PM |
| Friday | 9 AM-10 PM |
| Saturday | 9 AM-10 PM |
| Sunday | 9 AM-9 PM |
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